Reel Rooter Services

Chuck S.

These guys did our sewer inspection when we bought the house, and came out to give us a second opinion when we'd been given bad information from another vendor.
(See my review of another company from the south and west)
Steve remembered our house and our ""pipes"", said off the top that the recommendation we'd gotten from the other vendor was not viable.
Scoped the system, showed me the ""reel"" problem, and prescribed a solution.

I should have called them first... and will do so in the future.

Heather D.

I am a huge fan of these guys. My neighbor highly recommended them. I had a problem with my sewer system and needed it rootered before company came that night. My call was returned that morning and an appointment was made for just a few hours later. They came within the window of time as promised and were great to work with, very friendly and listened to me. They used the back bathroom instead of going through the roof to save me money. They were half the price of a big business we went with years ago, and so pleasant to work with. I would definitely use them again!

Jeff S.

Receptionist picked up the phone right away, scheduled for the following. Very good initial contact. The worker, Josh was awesome. Very helpful, taught me about the industry and traps not to fall into. Would definitely use again.

Jym M.

I have got to say, that while they weren't able to get the entire root ball out (Northshore Utilities District had to do it from the 8"" pipe end... and it was huge), I will be using Reel Rooter in the future. Steve was onsite with Josh, and they tackled that mess with their entire arsenal. They were able to cut the root at the source which was integral for the utility to flush it out. Steve recommended that I call the City to see if they could tackle it but I live in a part of the city where I'm serviced by Northshore. But that was exactly the information that I needed from Steve to get a completely cleaned out main.

Steve was extremely fair and generous on the price of the job that they did. The company that I had initially called drilled a small 2"" hole in the root ball to start clearing the drain. Then they were talking about a $7500 excavation job. Josh did a fantastic job cutting the roots from the source and doing everything that they could to push it down as far down the line as they could.

Tonight I am breathing a huge sigh of relief because I went with Reel Rooter. I cannot say enough good things about this company.

Nathan V.

Another 5 star review. On time, completed our sewer clean out in less than an hour. Price was exactly what's stated on their website. Josh was great! I will never call any other drain/sewer company. They Reeled me in!

Carolyn K.

These guys are top notch. I had a grease block in a sink. Beacon came in and misdiagnosed it, did not solve it and charged me double what Reel Rooter did. Reel Rooter came in, diagnosed and solved the problem in about 30 minutes. They also gave me good advice to prevent it in the future by using a septic system enzyme 1-2X year with hot water to activate the enzymes to dissolve the grease. You use it at night so the solution can sit for 8 hours.

Kimberly H.

Last week I had a clog in my basement bathroom and another plumbing service came out and said I first needed a scope put down my pipes starting at $700 and then an abestos and raditiation company (one they referred) to come check for abestos starting at $500, then my foundation and the broken pipe replaced starting at $5000. My second opinion was Reel Rooter Services and Josh was there the next day, friendly and on time and within 8 minutes had the clog out and my drain running clear. Josh was awesome!!!!

Duncan G.

These guys are my go to sewer company. Always arrive on time and do a quality job at a fair price. They don't try and up sell you on useless services.

Peris J.

After reading Yelp reviews it was an easy decision to call Reel Rooter Services to clean out a main sewer line. Response time was more than adequate and the tech rep Anthony arrived at the beginning of the time window I was given. Their hourly rate is more than reasonable. When Anthony arrived he started working straight away and it's evident that this young man takes pride in doing his job correctly. Special attention was paid to ensuing that the surrounding area around the clean out was covered to prevent sewage spraying the area while inserting the rooter and extracting it. In about 20 mins my drain was open and Anthony continued to snake the sewer line to the street. The job was completed within an hour and I could not be more satisfied with Anthony and his work ethic. If you have a need for Rooter Services, you should as I did make this your 1st call. Also, Reel Rooter Services is a family owned business, which is a plus in my book.

Reasonable, Quick Response Time, Knowledgeable, Family owned! I will definitely use them again.

Heather S.

Fantastic service! Josh called to let me know he was on his way and ended up working for nearly 7 hours on what turned out to be a much larger pipe clog problem than anticipated. He was very professional and friendly, introducing himself by name and knowing my name when he arrived, making sure to check that it was ok to continue working when it became clear that the work would take longer (and thus be more expensive) than originally thought, keeping me updated on progress, cleaning up after his work, and even ringing the doorbell when he needed to come upstairs to ask questions. I would recommend Reel Rooter without hesitation.