Reedy Plumbing

Thomas J.

This outfit is HORRIBLE! I bought a rental unit in Sun City Center - Reedy had done work for the previous owner and totally took advantage of her. Here is a list of what they installed/services provided: Tankless water heater - with 2 tanks, Reedy had been called in twice, never repaired anything RO water filtration system - have had 2 service calls, nothing ever resolved with the rattling and squeaking noises An insane water """"irrigation system"""" with 3 main shut-off valves and 2 pressure gauges - 2 plumbers shook their heads when they saw it and couldn't believe what they installed. I spent close to $1000 with Reedy in 2019 - they did NOT STAND BEHIND their work. I spent another $1,400 to have their shoddy work corrected. The person who answers the phone (Sandy) has some of the worst customer service skills I've ever experienced, she should really find a new job or retire. Buyer Beware - I think they are predatory toward seniors and may try to sell things or work that isn't necessary.

Allen K.

Disappointing! Unbelievable! Left without functioning unit after spending a lot of money. Basically told it is my problem and have to pay AGAIN to try another remedy for plumbing problem. Beware! Ask a lot of questions and find a GOOD plumber who will stand behind their work.

Katie M.

We had a leak late in the afternoon at our place in Ruskin. I called three local plumbers--two of which I'd previously used--and no one would come out; they ere it her too busy or didn't even answer my call. I checked Yelp and found Reedy Plumbing and gave them a call. I was shocked that they could send someone out to our place within the hour! And not just anybody, but twins! Anyhow, they couldn't have been nicer or more professional. They had the leak identified and fixed quickly. Even better, they didn't charge us the """"emergency call out"""" fee, just the regular cost. I highly recommend Reedy Plumbing.

Damian A.

I called for a specific black flow valve issue on Wednesday and Sandy told me a plumber would be there on Thursday. On Thursday Sandy told me that the plumbers were on a re pipe job and could not come to my house on Thursday. On Friday they sent out a plumber, but he was not certified on back flow and would have to reschedule. On Monday morning I called and Sandy said no appointment was scheduled for Monday and I would have to reschedule. I was not happy and called Acre Plumbing. They responded within 30 minutes. I had used Reedy plumbing in the past for a hot water heater replacement and the job went well. I would not use or recommend Reedy plumbing again. All I got was excuses after excuses for 4 days

Janice M.

If I could, I would give this company zero stars. Couple weeks ago, my system was backed up, and a plumber (Brian) from Reedy Plumbing misdiagnosed an issue with my plumbing and charged me almost $1300. $480 was for a video of my home's pipes, and $820 for a new improved toiled with installation. About two weeks later, my system was backed up again. The company decided to dismiss me when I reached out to them. Maybe $1300 is not much for them, but for me it is a lot of money. I'm devastated. If the plumber actually perform a video surveillance, he would have seen the problem and would not recommend and charge me for a new toilet. I am a woman and a senior citizen, so I kind of feel that Reedy Plumbing took an advantage of me.

Stacy M.

The only good feedback I have for this company is the timely manner they showed up-HOWEVER I had a leaky sink faucet and a bathtub handle that was a slow drip-figured I'd call a reputable plumber and no way it would cost me over $500 -this guy Brian came out and quoted me $1,110 to make these repairs. I asked another plumber to look at the work and he is making all repairs for $150. My service call from reedy (NO WORK INCLUDED) was $185 just for them to show up and the plumber wrote down all kinds of unnecessary work -like cutting into the drywall to replace the hardware inside the shower wall...the plumber I have now laughed at that and repaired the problem by simply putting a washer on the screw for the bathtub handle. Long story short-PRICE SHOP-you may not realize how these big companies gouge the heck of these quotes an $1110 for a couple of leaky faucets is insulting !!

Helen R.

OMG!! Needed service for new appliances that Home D. Could not connect. Called around 5pm. They were there within the hr. Al installed gas stove & dishwasher no problems. A fantastic plumber & great person. Will not use anyone else. Lesson learned. Barbara C.

Kenneth R.

Met with Clint on 2 bathroom remodel projects. He was to call in 2 days with estimate. That was the first week in June and it is now end of August and after phone calls and emails we have not heard from him. Poor customer service. Very disapointed with this company.

Mike E.

Our initial contact with Reedy Plumbing was in December 2015 when Reedy Plumbing responded to our need for an emergency reroute of our main water line. At that time, we had heard of Reedy Plumbing's Annual Maintenance/Service Contract and asked about it. Brian Paskert/Lead Technician on the reroute had noted our house had just finished being remodeled (kitchen, bar area, master bath, and guest bath) and advised while we could get the Annual Maintenance Service Contract that given the recent house upgrade it would not be advantageous to us given the newness of our primary plumbing system. Based on Mr. Paskert's honesty, we decided that when time had passed, we would reengage with Reedy Plumbing. In May of 2021 disaster struck when our water pressure on our house water line and sprinkler/outside faucet water line dropped significantly. After excellent assistance from the Hillsborough Water Utility the cause was determined to be our problem and we decided to contact Reedy Plumbing to not only fix the water pressure issue but to activate the Annual Maintenance Service Contract. May 19, 2021, Mr. Clint Paskert conduct an in-depth plumbing inspection of our entire home and activated the Maintenance/Service Contract. Reedy Plumbing's Clint Paskert along with two apprentice plumbers Jason and Andrew on June 7, 2021, came to our home to verify the trouble shooting we had done with Mr. Tom Jackson of the Hillsborough Water Utility. The results of that work including fixing the water pressure issue and fixing the eight areas of improvement, which the labor was covered under the Service/Maintenance Contract and parts were at a reduced cost but also identified a major code-violation in the plumbing of the kitchen sink and provided a detailed estimate of work and cost to fix the code-violation, which if we wanted to sell our home, it had to be fixed. During this work visit the organization, the work ethic, and team communication observed was outstanding. As well all work areas were protected and then left as clean or cleaner than before the work started. We accepted the estimate for the code-violation work and on June 22, 2021, Mr. Clint Paskert and apprentice Andrew arrived to tackle the code-violation plus two other items we had requested to be addressed. Given the cabinets were newly installed in 2015 and were high-end cabinetry Mr. Paskert who had to go through the back of the cabinets, chip into a concrete wall with the intent of not disturbing the sheet rock on the opposite side in the dinning room, find the section of pipe that technically was too high thereby causing the code violation, remove that section, and then install the proper pipping so that the drainage was up to existing code requirements. Total success was achieved, and a minimal amount of damage was done to the cabinetry in the 'back' of the cabinet that is not visible and the sheet rock/paint on the opposite side was not disturbed in any way, shape, or form. During the entire process, with the assistance of apprentice Andrew, the work was slow and meticulous, the work area was kept clear of debris by stopping work and removing the debris, reexamine the work area to determine where the pipping was (remember there is no As-built drawing showing how and exactly where the pipping was running...); however, that was overcome by Mr. Paskert's lifetime experience in this line of work and the removal of the concrete wall was minimal and the problem was fixed. Mr. Paskert advised us that while the problem was fixed, he was coming back to make the area that was chipped away cosmetically correct. Mr. Paskert and apprentice Andrew then completed the two additional plumbing requests that we had made and as before, left the work areas as clean or cleaner that when they started. It is rather simple, Reedy Plumbing's Clint Paskert and the two apprentice plumbers Andrew and Jason are the definition of Professionals! Besides their expertise the friendly approach the take with their clients is equally as noteworthy; they make you feel that this is their property and that it is important to make sure everything looks and works as designed. For as long as we own this property and then when we leave it to our children, we will have the Annual Maintenance Service Contract with Reedy Plumbing so that IF there are any plumbing issues in the future, we know they will be addressed quickly, professionally, and like it was their own property.

Sue M.

We have used Reedy Plumbing many times in the past with great satisfaction. Recently we needed service due to a leaky kitchen sink. To our dissatisfaction our appointment for a plumber took almost a week before service was available. The two gentlemen came about 15 minutes later than the time allotment, this was no problem since we did not have any scheduled anointments. Our bill for the repair was almost $300 for the replacement of a drain pipe under the sink. Imagine our surprise when we looked at the bill and there was mention of adding a TIP (amount was suggested) to the payment amount. We usually tip the service people on our own and did so with the two men who repaired the pipe. However due to the audacity of Reedy Plumbing to include the suggested tip to the bill, you can be sure we will be using another other company for our future plumbing needs.