Reed and Son Services

Mark K.

Early yesterday morning I found a small stream of water coming from my failing pressure tank. I am a DIYer in all things but realized the time element was too much a factor here. I called Reed whom I had never done business with before. Said they would be there between 12 and 2, and two young but experienced guys were there at 12. They were gone at 2, and not only efficiently and ably replaced the 30 yo tank but also fixed a second difficult leaking supply pipe that I had put off for years. And not only was the situation resolved but a low pressure condition to several locations in the house we had endured for years was also fixed with a new regulator. It was all well worth the money and time. Be smart and call them for your repair.

J T.

I had a leaking water heater that just ran out of warranty from another local plumbing company. I called Reed and Son's around 2:30 pm and had appointment for the next day at noon.
Chad and Gary arrived on time and stated the obvious, another bad tank.
With Carroll County water, I replace a water tank every 6 years or so and the pricing has went up dramatically since my last tank.
Water treatment is not an option for us at this time.
The tech's suggested a Rheem Marathon tank that will not rust !!!!!
A bit pricey at first but with lifetime manufacture warranty that will work out in the long run.
Not only giving me the options that were available, they both took the time to explain why this was continually happening and a viable fix.
Why didn't the last plumber that has replaced a least 6 tanks over the years suggest this solution?
I had an installed tank, removal of old tank and cleaned area within hours.
I will be using Reed and Son's in the future and would recommend them.
Chad and Gary did a professional job.

Mary H.

Had several issues with my well system. Reed and son sent Brandon and Gary to my house the same day. They diagnosed the problem and gave me a timeline and estimate that were accurate. Within 24 hours I had the issue fixed even though it required miss utility, a new tank and digging with heavy equipment around the well. (I had multiple problems.) thanks guys!!! They were super nice too!

Hope A.

Local business professionals who know their community are so valuable. Reed and Son have serviced my home and my mothers many times. But today proved how valuable local, community based businesses can be- called about a major issue at my moms and Reed and Son was able to quickly help me (from out of state) take care of my mothers home. I knew she was well taken care of. Thank you.

Donna H.

I'm not sure why Reed and Son's doesn't have more reviews!!! WELL DESERVED 5 stars from me. I've used their services twice and have had great experiences. They are prompt, efficient, and reliable. They do a wonderful job explaining how things work and provide you with the best options.

A few years ago, they fixed a low water pressure issue I had. On top of fixing it, Frank (and Joe) provided me with a ton of useful information/recommendations about the pipes, valves, sump pump, etc.

This time, they replaced my 15-yo water heater. They were able to come the next morning with an estimate and replaced the entire thing all in the same morning for a reasonable price. I would recommend their services to anyone!!!!!

Cheska V.

Prompt response. Very happy with service. They also have military discount for active/veteran service members!

Megan B.

We hired Reed and Son to handle some plumbing related to our master bath remodel in Aug 2019. We woke up Sunday morning to a major leak coming from a sharkbite the technician used to connect two pipes under our tub. There was extensive damage to our living room ceiling and we cannot get to the pipes because they are behind the bathroom tile. Meaning we have to demo our brand new bathroom to address this issue. We contacted the company first thing Monday morning and they sent a technician out immediately. The technician confirmed that the leak was coming from the sharkbite and admitted he was not sure why the previous technician would have used a sharkbite for our situation. He seemed confident that the owner would be willing to work with us to fix this issue. He was very kind, courteous and sympathetic. Unfortunately, the owner said the leak is outside of their 1 year warranty and therefore would not offer any reprieve for the damage caused by an obvious shortcut his technician took at great risk to us. He even said they would charge us to fix the actual leak. Although they have good reviews from other customers, please be extra careful with this company and watch over their work and choices. You expect to be able to trust a plumber to make responsible choices since they are supposed to be the experts. We are devastated to be dealing with this only a little over a year after our expensive bathroom remodel.

Dottie C.

I bought a foreclosed condo that was empty for many years. In order to get the appraisal I had to pay to get the water turned on. The heat works with hot water. When the system was filled there were a few leaks. They were taken care of and the kitchen faucet replaced. They did a good job but I was surprised at the amount of the bill. More than I expected, just over 4 figures before I owned the condo. I have had to have another plumber come in after I moved in. He depressurized the system, fixed the leak and depressurized it. The bill was 1/5.

Ashley L.

Called Patrick on a Saturday at 4 pm due to a bathroom shower renovation to fix a leak by my husband gone bad... they came out with in two hours were very prompt and educated and charged a very fair rate. Even educated us on what to do if the problem occurred again and where we (my husband I take no blame) went wrong. Can't say enough about how clean and quick they worked! Highly recommend!! Def earned more than five stars.

Russell B.

Very pleased with the service of Reed and Sons. I needed a fairly simple fix for a plumber, replacing a leaking copper junction and shut off valve, but tricky for a plumbing novice like me. Making an appointment was easy. Called at 8am and the service techs arrived at 1:30pm. The techs were both very friendly and professional. Work was done quickly and done well.