Reed and Son Services

Santosh B.

Not sure what star to give them as I did not get their service. I called them to get a quote to replace my water heater to hybrid. They said they arent taking new customers in my zip-code. I thought it was very weird as its one time installation and they did my neighbors replacement last year. They must be doing very well that they have to reject customers so thats a good. However first time i had experience a business reject one-time type install service do found it a little odd.

Paul B.

They showed up the day I called, and the job was performed quickly and well. The price was excessive. $656 to replace 3 water supply valves. It took one hour and maybe $50 in parts, retail. Next time I'll do it myself.

James A.

It was an excellent job! We discussed in detail how I would like it. The actual install exceeded my expectations.

marc e.

Contacted company in October 2023 regarding installing a fire bowl on side of pool. The gas line and column was already built. Just need valve installed and bowl hooked up to line. The gentlemen they sent out were very professional. Unfortunately, that was the only positive. After signing the estimate invoice, I was told the project would be completed in within a couple weeks. A couple weeks went by and never heard from them. I called and was told they were obtaining the permit the next day and they would call to schedule the install. Weeks went by again so I sent company an email looking g to see when the project would be scheduled. No response. Due to the lack of response, I decided to move on. Contacted a different company and within a week the project was completed. Pretty disappointed with the lack of contact from this company.

Mark K.

Early yesterday morning I found a small stream of water coming from my failing pressure tank. I am a DIYer in all things but realized the time element was too much a factor here. I called Reed whom I had never done business with before. Said they would be there between 12 and 2, and two young but experienced guys were there at 12. They were gone at 2, and not only efficiently and ably replaced the 30 yo tank but also fixed a second difficult leaking supply pipe that I had put off for years. And not only was the situation resolved but a low pressure condition to several locations in the house we had endured for years was also fixed with a new regulator. It was all well worth the money and time. Be smart and call them for your repair.

J T.

I had a leaking water heater that just ran out of warranty from another local plumbing company. I called Reed and Son's around 2:30 pm and had appointment for the next day at noon.
Chad and Gary arrived on time and stated the obvious, another bad tank.
With Carroll County water, I replace a water tank every 6 years or so and the pricing has went up dramatically since my last tank.
Water treatment is not an option for us at this time.
The tech's suggested a Rheem Marathon tank that will not rust !!!!!
A bit pricey at first but with lifetime manufacture warranty that will work out in the long run.
Not only giving me the options that were available, they both took the time to explain why this was continually happening and a viable fix.
Why didn't the last plumber that has replaced a least 6 tanks over the years suggest this solution?
I had an installed tank, removal of old tank and cleaned area within hours.
I will be using Reed and Son's in the future and would recommend them.
Chad and Gary did a professional job.

Mary H.

Had several issues with my well system. Reed and son sent Brandon and Gary to my house the same day. They diagnosed the problem and gave me a timeline and estimate that were accurate. Within 24 hours I had the issue fixed even though it required miss utility, a new tank and digging with heavy equipment around the well. (I had multiple problems.) thanks guys!!! They were super nice too!

Hope A.

Local business professionals who know their community are so valuable. Reed and Son have serviced my home and my mothers many times. But today proved how valuable local, community based businesses can be- called about a major issue at my moms and Reed and Son was able to quickly help me (from out of state) take care of my mothers home. I knew she was well taken care of. Thank you.

Donna H.

I'm not sure why Reed and Son's doesn't have more reviews!!! WELL DESERVED 5 stars from me. I've used their services twice and have had great experiences. They are prompt, efficient, and reliable. They do a wonderful job explaining how things work and provide you with the best options.

A few years ago, they fixed a low water pressure issue I had. On top of fixing it, Frank (and Joe) provided me with a ton of useful information/recommendations about the pipes, valves, sump pump, etc.

This time, they replaced my 15-yo water heater. They were able to come the next morning with an estimate and replaced the entire thing all in the same morning for a reasonable price. I would recommend their services to anyone!!!!!

Cheska V.

Prompt response. Very happy with service. They also have military discount for active/veteran service members!