Redwood Pipe and Drain

John K.

Very happy with Mike & the RP&D team. Highly focused on doing the right thing, absolutely impressed with the dedication to going above and beyond -- Mike's team installed a new high-pressure gas (propane) line from my tank to my outdoor kitchen, and are also scheduled to do a complete house water re-pipe this week along with an upgraded tankless water heater. Highly recommend, these guys are on top of it and have absolutely earned their star ratings.

Kimberley W.

Trust Mike! Not only did he solve our plumbing issues, but our house running better than ever before! The pricing is great w/ quality to match! We needed a new hot water heater, but we had low water pressure, & we had hard water destroying fixtures. The water heater, pump, & softener systems Mike & his crew put in our home (w/ all new PEX pipes) is amazing & affordable!! We're extremely satisfied & lucky we got to work with Redwood Pipe & Drain! They're our plumbers forever! (I had many others come out to bid & kept being disappointed...if that's you...call Redwood )

Debra F.

This company's service was prompt and really came through for my mom in an emergency. Brittni in the office spent a lot of time on the phone searching for the necessary parts needed for her repair and very friendly and Brett, who performed the repair, was kind, efficient and professional. My mom isn't super saavy computer-wise but wants you to know that she recommends Redwood Pipe and Drain 100%!

MARY W.

Customer service, at the moment Brittni answered my call, was outstanding. I had need, not Brittni, to call back several times. Always friendly when answering....knowing it was me. This all took place within an hour and service man was at my home in Santa Cruz by 2:30 that same day and replaced my water heater. It does not get better than this.

Thanks.

Alex B.

Mike and his team were total pros. They were always responsive, very prompt, and really took the time to walk us through everything they were planning. I couldn't tell you how their rates compare to others, but their customer service was unparalleled. Will absolutely use them again (though I hope it's not for a while!).

Diana J.

Michael was super quick to come out for an issue I had with the hot water not working at my place. I wasn't there but Michael was still able to coordinate with me and fix the issue really quickly and update me over the phone. Incredibly helpful and responsive - if I ever have an issue again, I know who to call/hire!

Joshua F.

Well my old water heater decided to take a poop on me in the middle of a shower so I called around a few places and everyone either didn't answer or was booked out a week. When I called Redwood Pipe Britney answered the phone (super nice!) she said that Mike the owner could come out that day and see what needed to be done. Mike arrived 2 hours later and waisted no time looking over the old water heater. As I expected it was installed by the previous home owner incorrectly and that was part to blame of why it failed. Mike gave me a few options on what i could do and ultimately I went with his recommendation on getting an on demand heater. They scheduled me for the next day and I had hot water by that evening!! It's been 3 months now and I've noticed a reduction in my electric bill and the heater works like a champ. Thanks Mike and team for doing such a solid job! Come back for coffee anytime :)

The guys

K M.

Water heater started leaking and no hot water. Called in the morning and Redwood came that afternoon and installed a new heater. Fast, professional, reasonable,

Cathy W.

We were really pleased with Redwood Pipe and Drain. We wanted to start moving into our new house and they were able to start the next week and tackle the whole job: new copper pipe, installation of on-demand hot water in different location, water softener, redo drainage, relocation of washer/dryer. His crew were friendly and they worked really well together. We were really pleased that Mike and his team did the work and left the yard just as they found it. The coordination with subs (electrical, sheetrock) was seamless. All that work an they were in and out in less than a week!

Jenn H.

My tankless water heater stopped working. I called Redwood Pipe and Drain for a consultation. They were professional and diagnosed the problem quickly. I ended up having to replace the unit and found they were competitively priced. More importantly, every staff member I interacted with was helpful and knowledgeable. They had a crew replace my dying unit with a new one. They did a fantastic job. It's so nice to have hot water again. I highly recommend Redwood Pipe and Drain.