Reddi Industries

L M.

from the start working with various staff I knew it was bad. beware and stay clear of them. surprise invoices, false estimate, etc. horrific company.

Karen Z.

Called to request service to finish project started last fall. They were to call back with a date. After no hearing from them I called and they gave me a date about 2 weeks out in the a.m. When the date arrived and half the morning passed and still no sign of anyone I called. They called me back and said a technician would be out still but not until the afternoon and they would call when on their way. 4:30 came around and still no word from them. I called again. They said he was running late b but would be very there yet that day. Never showed or called. A day off work unpaid wasted. Called next morning and asked to speak to a manager. Put on hold. Came back and said I will be put on schedule. Couldnt talk to a manager. We now have plants installed with no sprinklers to get water to them. It is now 4 pm the following day and still havent heard from them. Horrible customer service.

Doug R.

The tech came out on time, gave me a great quote, and did the work quickly to my satisfaction. Highly recommend if you want a reasonable priced job.

Chris N.

And then they reply with a lie. The price that I agreed upon was $500. Dollars less than what I was charged. Still waiting on the receipt.

since my original review. I received my receipt and was refunded about $450.

Miriam C.

Devin was fantastic!!! Worked quick. He was
knowledgeable and was so helpful!! He was kind enough to walk us through some tips and tricks. As a young homeowner I'm so thankful for !!!

Joanna G.

I had a tenant hire Reddi Industries to do some clean-up work for him. I (the landlord) have received a bill for the service, that I did not authorize. When I inquired after the 1st bill, I was told that it says on the account the tenant was responsible for the payment....so why are you sending me a bill? ""Your name was in our system"", so they sent me a bill as well. (I think they googled who the homeowner was and thought they could double bill) You would have thought after the 1st phone call to them it would be resolved, (especially when they told me the account says the tenant was responsible for the bill) but no....I have received a 2nd statement notification.

The reason my name is in their system, is because I had hired them several years ago to run a sewer line. Within 10 minutes of their arrival, I received a phone call that they were unable to get through and they had broken 3 blades off in the line... 15 minutes isn't long enough to do this, and then they tried to tell me I needed a more expensive treatment to clear the line. I told them their services were no longer needed. I then dug the line myself, and there were no blades in the line.....seems a little fishy to me. I had another company run the line without any difficulty, or broken blades.

Long story short.....I will NEVER request the assistance of Reddi Industries.

Jocelyn P.

My sewer lines fill with roots and have to be cleaned out once or twice a year--and it happens without warning: the toilet just doesn't flush or the bathtub doesn't drain. I've used one person before who did a good job, and a company that didn't (they literally broke a toilet running a snake up to it). But I LOVE ReddiRooter. They did exactly what needed to be done, almost immediately, and their price is quite reasonable. The guy who came our for me was 21063 KRETSCH - ZACKARY, and I'd recommend him to anyone.

Abigail J.

Reddi is the biggest bunch of crooks in the Tri-State Area. We called when our utility room flooded with what WE thought was a hot water heater issue (we're not professional plumbers). They had a tech come out who told us we needed a new water heater to the tune of $3200. It should've been an indication to him that wasn't the issue when he drained the old heater into our main drain and it continued to flood. We had to put buckets there to catch it all. He proceeded to put the new hot water heater in, told us the issue was fixed and left. Later that evening I went downstairs and there was 1/2 inch of standing water in the same room. We called back and they sent the same tech out who said he thought the issue was actually the main drain. They sent another tech out the next morning who snaked the drain and ACTUALLY fixed the problem to the tune of $400. When we tried to fight the $400 bill since THEIR professional diagnosed the issue incorrectly, they first offered a 10% discount, then offered to split the bill with us. When asked to explain their justification for not waiving the smaller bill, their accountant told me their tech ""is a plumber, not a drain tech"" - whatever tf that means. Overall we feel very taken advantage of, particularly since we didn't even fight the much bigger bill of $3500 but the much smaller one for the service we actually did need. Came to find out their techs work off commission though, so we won't be calling them in the future and you shouldn't either.

Steve R.

Called Reddi last night when my garage door went south. Cables came off, jumped the track and my truck was stuck in the garage. The repair guy from Reddi showed up actually early the next morning and was extremely knowledgeable. This guy knew the problem right away and in no time my door was all back together and operating better than before it broke and cost was very reasonable. Highly recommend these guys!!!! FIVE STARS!

Jacob H.

Our AC unit stopped blowing cold air and we were freaking out since it was a Friday afternoon. We called and were busy, and got someone out to us the next day. Explained what was wrong, charged us just the service fee, and we were good to go!