RED Plumbing

Wanda C.

We are new to the area, our home came with a water softener that we had questions regarding it's functioning properly. Called RED, was greeted by a very pleasant and professional woman who informed me they would send a person out to check it for us, no cost .
Eric was on time, professional and very knowledgeable. Came out to check our water softener and sample the well water. He explained our issues throughout the process and gave simple solutions without trying to sell us anything!
I do recommend this company, especially if they are all as good as Eric. We will be having them out again to install plumbing for a dog bathing station in our garage.

Steven M.

In 2019 I needed several different things done to my plumbing, some repairs, some additions, etc and I knew it would be expensive. I got estimates from four different companies and R.E.D. was the cheapest by far. Kevin did great work, was friendly and efficient.

However, despite replacing a washer and providing me with several more, different but similar washers, the hose spigot continued to leak. After trying to replace the stem myself, I decided to call the experts.
Eric and his assistant Chad came out in a timely manner, were friendly and knowledgeable and fixed the problem in no time.

Lynn K.

Kevin at RED Plumbing in Dewey AZ was great. From the time I called on the phone, (which was a holiday, and it was getting to be even.) this is when I found the leak. He arrived the next morn just as he said he would went right to work on a section of copper pipe under the house. Fixed it in 10 min turned back on the water. Then turned to the home owner and said"" THANK YOU"" for your service. The home owner is 94 yrs old and a WWII veteran, no charge. Just unheard of these days. REDS Plumbing needs 10 stars!!!
Thank you RED plumbing

Steve B.

We sprung a leak in the copper pipe leading from our recirculating pump. R.E.D. came out that day and quickly fixed the issue.

Very professional.

JL T.

Top notch plumbing company. I have had several issues with a new home and they have always responded and fixed the problems under their warranty. All the crew is great- polite, knowledgeable and punctual. Can't go wrong with them.

Cedric F.

We had a water heater that was 12 years old and it decided to go out this morning.

I called R.E.D. Plumbing hoping that they could squeeze us in since I like taking hot showers. They said they were busy but would try to get someone out as soon as possible. Sure effort about 2 hours later I get a call and a plumber named Josh came out to take a look. After inspecting the heater he presented to me my options and I decided on a new heater.

He mentioned that he had other appointments and might not be able to do it today, but after a while he decided that would install it today.

Josh went and got the new heater, and drained the old one when while he was gone. He came back and as I looked on, he explained the process changed some parts to make everything work better for me in the future. I felt very comfortable with Josh's work and would highly recommend him.

Great service and I didn't feel like I was getting 'ripped off'. I would definitely use them again.

Johnny A.

This is a 0 star review. I watched this vehicle at Roberts Market on the morning of Tuesday 12 - 17 - 19 pull up to one of the only three pumps for school buses, larger vehicles and other CDL vehicles can use.

The guy got out of his truck, went in for the coffee was gone for 10 minutes or so and then came back to his vehicle. He didn't even use the fuel pump. If this is how much disrespect he's got for people around him then I hasten to think of the quality of workmanship involved her.

Carol G.

Job well down, Keith and Josh! From the estimate to the completion, our bathroom remodel was accomplished in a very professional and timely manner. Actually, coming in under budget! Several unexpected issues were resolved and the job kept progressing. A big Thank You, to Red Plumbing. We appreciate the referral we received from a friend and would like to recommend this company and Keith, as the lead, Josh, and Shannon the scheduler.

Andrea S.

Outstanding Whole-House Water Softener and Conditioner!
RED Plumbing installed our whole-house XT60 Water Softener and KDC60 Water Conditioner 5 weeks ago in our home. Living in Prescott Valley before our installation, we noticed that the water was very hard water, quite cloudy when poured from the sink or even from the filtered refrigerator water, and had a noticeable chlorine smell. After RED installed our water softener and conditioner, our water tastes great and is no longer cloudy and the chlorine smell is gone! Since chlorine is not meant to be consumed, I am glad for that. Our house is plumbed for an R-O water filtration system, and we didn't even put one in because we no longer need it. In addition, my whole house gets the benefit of this much improved water: showers, cooking, cleaning (which is much easier as water spots and calcium build up is no longer an issue). A side benefit is that my hair dye last longer and doesn't fade. My hair grows out, but the color stays in my hair because there is almost no chlorine in the water. In addition, we noticed that our laundry is super soft! I went and washed even the clean stuff in the linen closet just so it could be soft too. We don't have to use water softeners any more - a money saver - or dishwasher rinse aid. Dishes come out looking clean and sparkly. My skin and hair feel better too. I was having a bit of itchy skin before and I just didn't really think about it... until it was gone. The maintenance for the unit is as simple as it gets. We do have to add salt (so far, not yet though), but there are no filters to change, clean, or replace. The systems are designed to be self-cleaning by running a regeneration cycle. Because of the water conditioner, there is very little salt remaining in the water. It is perfectly safe for our plants and they are thriving. I highly recommend the 2 units for outstanding water, and I recommend RED Plumbing as they were was very professional in their installation.
Andrea S. (April, 2019)

Dave B.

I called for emergency service a few weeks ago on a Saturday for a blockage issue in my sewer pipe that was causing my toilets and bathtubs to backup. The service guy came and removed one of the two toilets and tried to use the snake. Without success in the one toilet he moved to remove the next toilet. After the second attempt failed he called his supervisor and told me that my only option was to cut a hole in the drywall and try the snake again. Of course I trusted him and let him do it. Again no success. The service guy then said the next step would be to find the sewer clean-outs outside of my house. I told him that I would locate them and call for him to return. I called back on Monday and RED had already sent a supervisor and a different service guy to my house. They took a snake with a camera on it through the clean-out and within 20 min the blockage was taken care of. Problem solved!
Everything that the emergency service guy did was not needed. The first step should have been to go to the clean-outs first like they eventually did on Monday. I couldn't use one bathroom for a week because i had drywall and paint repair to complete before they could put the toilet back in place.
One week later I receive the bill for over $1000. I placed a call to the office to talk to them about what happened. I told them that the emergency service guy should have told me that the clean-outs needed to be located first, not the other way around. After they talked it over with the service manager they called me back and said they would give me a 5% ""good guy"" discount. I definitely won't be calling them again in the future.