Red Cap Plumbing, Air & Electric

Jim P.

Terrible service by techs. They break things and management ignores the calls to fix the damages. Stay away, satisfaction is not guaranteed with this company. Techs probably work on commission and always try to sell services that are not needed.

Jim H.

I need our kitchen sink fixed right away. I called Red Cap Wednesday afternoon and the service man was at our house at 9AM the following morning. Anselmo Betancourt did an EXCELLENT job, with his 14 years of experience he quickly fixed everything, cleaned up and was finished in no time. He was very polite and professional. THIS IS WHAT I CALL GREAT SERVICE!!!!

Frank B.

Anselmo with Red Cap Plumbing was prompt and extremely professional. He thoroughly explained everything to me and gave me several repair options before proceeding. I've used them twice now since buying my home and both time they have exceeded my expectations. Thanks guys!

Janet P.

Called Saturday at noon due to outside water line break....resulting in need to cut off water to our home. Told we'd be put on list, but """"might not have someone there until 7-8 p.m."""" At 8:15 p.m. we called and were told they might come by midnight. Sounds like they had only one truck out and it was in another county. Needless to say, they weren't going to repair an outside line break at midnight. Very disappointed.

Martin F.

First time using Red Cap. Service excellent. Friendly on phone, showed up on time for estimate... Carl, the plumber, was exceptional. Decided to go with recommendation of installing a new toilet with more powerful flow, installed immediately, and even did some extra items for me at no charge. I will definitely use as our plumber from now on.

Stephane D.

terrible service unlike what they advertised on there website they are not same day service they tried to make me an appt for the next day, had an emergency could not wait, they did not seem to care ...........................

Dustin A.

Not impressed with the level of service and knowledge. I also thought the cost was pretty high for the level of work that was completed.

Michael C.

RIP OFF they quote for work that is not needed and don't honor their coupons or their word

Jeffro C.

We use Red Cap at the Sr. living place that I work at. We contact them at all hours of the day and night and we hardly ever wait over an hour for them to show up. They are very clean and knowledgeable. I love it that they give us a price for the best way, fasted way, and cheapest way before they start. If it is a big problem John (owner) will show up and help his technicians. That is unheard of for a large company. I highly recommend Red Cap to everybody.

Kendall J.

Make a mistake calling this so called plumbing company. Needed a very simple job done running about a foot of pvc pipe from a bathroom sink drain to the drain. If I did not have a bad knee , I would have done it myself. The so called plumber (if he even was so) first tried to get me to join their club with a membership before he even looked at the job. Then he left to sit in his truck while he said"""" I have to prepare options) After a few minutes I went outside and asked him what was the problem, he said: I have to figure out prices on options. OPTIONS for putting a piece of PVC pipe into a sink and into the drain????? He then handed me a multiple page OPTION for $175.00 for this. I said NO, and handed him a check for $29.95 that you folks ripped me off for. I did not bite on you UP tactics that you pulled. I guess it is standard operating procedures to do this to customers, especially older ones over 65 . I am contacting the State of Florida and the better business Bureau and see what they think. Called another plumbing company and it took A REAL PLUMBER NOT A SALESMAN 15 minutes to correct the problem at 1/3 of what the Red Cap outfit wanted, it seems like other plumbing outfits are savvy to Red Cap techniques.