Ready Rooter & Chapman Plumbing

Patricia F.

This company is the BEST!! They have been to my house twice in two years for different issues. They are on-time, courteous, hard working, fast and extremely good at their job. They give great advice on how to prevent further problems. Their pricing is the most reasonable I have seen any where. I can only say positive things about my experiences with this company!!!

Jaydine K.

I used these guys 4-5 times and their service was great. They were scheduled for a job for me at 8 this week and didn't show. I had waited 2 weeks for this appointment. The scheduler laughed and said they were having computer issues and there was no appointment for me.
They had not picked up my parts from their distributor either. I admit I got mad at her since her last words to me on Oct 24th were, ""you're on the schedule."" Now they won't call me back to reschedule. I called to ask if they were unwilling to complete my project and they brushed me off and wouldn't give me a straight answer, ""I'll have Jeff call you."" No call. So customer service is definitely lacking here.

Mark B.

Had a complete shut down of my septic system. Chapman Plumbing sent out a competent plumber to assess the situation and provide an estimate of the work that needed to be done to rectify the situation. I had also called another ""septic specialist"" and they suggested to start by pumping the tank, and then they would asses the situation. Long story short Chapman Plumbing fixed the system for less than the cost of the pumping alone. They also spent the time to improve a couple of minor aspects of the system that the original contractor missed. Thank you Nate, and Chapman Plumbing for providing great service. Good to have a plumber I can trust!

Nathan E.

These guys came by today and were an absolute delight. Super friendly and worked fast. I can't say I've ever had fun with a plumber in my house until today - both guys (I didn't catch their names, but one was training the other) were hilarious to talk to. Will absolutely use their service again!

John W.

I had a drain installed on an acrylic shower base in late June. The work was completed in less than an hour with no complications. The installers were courteous, professional, and thorough; I was more than pleased by the work done.

However, I was charged $440 for the hour's worth of labor and $26 in parts. When I asked for the breakdown from the installer, he told me that the extra labor cost was for the time he took to obtain the parts from the local hardware store. I didn't think this could be correct and asked for an explanation of billing from the company management (by phone and letter). I still have not received any explanation.

I understand that there should be a cost associated for the time spent obtaining supplies. But, I don't think it is fair to charge $110/hour in labor (or appx $300) for the time spent obtaining $26 worth of parts.

The work done was great; the billing not so great.

Jack W

Anna D.

This company has been in my home twice and fixed three things. They did a great job and they charge a reasonable rate. Also I asked them to do something and after diagnosing it they told me I didn't need it. Many companies would just do the work and charge me because I asked, whether I needed it or not.
They also put booties on their shoes and cleaned up after themselves so it looked like nobody was even there.
I would highly recommend them and I will call them any time, God forbid lol, I have plumbing or septic problems.

Susan D.

plumbing great, guaranteed and timely Susan

Rebecca M.

Chapman Pluming simply the best! I started a commercial project involving a grease trap, 100 feet of trenching, 5 sinks, floor drain, and a larger water service. I originally hired a small independent plumber in the beginning (trying to save a few dollars), and it was a huge mistake. After numerous failed city inspections on the first plumber's work, I called Chapman Plumbing. Jeff came right away to assess the situation and give me a quote on a Friday morning. I felt at ease that they had plenty of skilled staff and lots of equipment. I hired them on the spot. Their army of plumbers arrived on Monday morning and completed the job in three days. I'm happy to have found a reliable plumbing company that I can call for all of my future plumbing needs!

Caine O.

I had a really positive experience with Chapman Plumbing/Anthony. Not perfect, hence the four stars. But would I use them again? In a heartbeat!

In a major remodel I needed rough-in plumbing for a kitchen prep sink, and a completely rearranged master bath. Anthony and (forgot name?) were a bit more per hour than other quotes, but also estimated less time, claiming they were fast. I wondered but went ahead.

Well, they WERE fast. What another firm quoted three days to accomplish, they finished in a day and a half saving me a bunch of money. Later I had a minor issue to be corrected (an honest mistake) and they came promptly to correct it and did not charge me, taking full responsibility for the issue.

Why not five stars? To me that means perfection. We had a couple of MINOR communication misses that we easily overcame, so not perfect.

Context: My home was basically a construction zone, and they were contracted to do only the rough-in work as I was doing the finishing. So it was my job to ""make pretty."" I assume they would be just as thorough and easy to work with if they did the final installation and cleanup, and I would hire them if that were the case. But that is not what I asked them to do in this situation.

TAnn H.

We had an unique drain problem which was solved by these guys! They did amazing work and knew exactly what to do! We were more than pleased with their work! That being said, we felt they were atrociously expensive for their labor! Yes we accepted their bid, but the little excavating they did was far simpler than was realized by us. Still more than happy with results. Will probably search harder for bids next time! Yes I would recommend them, but be prepared to pay!