Re-New-It

C C.

I called Brian for a handyman job that included re-seating a toilet. He sent his associate, Jesse, who arrived on time and prepared to do all of my odd jobs. Jesse fnished everything promptly.
The next day (Sunday) I noticed the toilet was leaking. I called and left a message for Brian on his voicemail and he called me back in a couple of hours. He said that he would send Jesse out again to fix it and if it was their mistake, we would not be charged. Sure enough, Jesse arrived again, on time. He found that the wax seal had somehow separated and fixed it. We were not charged.
The fact that Brian returned my call on a Sunday was an indication that he would work to make things right and he did!

Jo O.

Brian is awesome I am a single Mom, and he is so helpful, handy and such a honest person. I will continue to call him for all my home up grades! He does so much more to make things look better at a great price. He knows what's best! He is able to fix anything and everything I threw at him and does better than what I expected!!!! Good job Brian keep up the fantastic work! Next month he is remodel my other restroom can't wait for Brian to get to it. Those bad reviews are crazy!!!!!!!!!!!!!!!!!!!!!!!

David R.

I never had an issue with Brian. He always answered my calls and texts. He did a good job on our tub, no complaints here.

BRENDA M.

On Dec. 18, 2014 Brian James was to start a job re-doing the epoxy coating that was done 11 years ago. Shower, counter tops, .
On his initial visit he try's real hard and says things to make you believe he is a descent guy and contractor. He was getting several calls during our visit which interfered with the details that should have been listed and weren't. Brian agrees to do the work you request and charges you like wise. First warning: make sure you check and read, read, read his contract on the back of contract you sign. Second warning: He wants 50% down payment which is a violation of California State Contractors board. He'll take a check but wants that changed out with CASH when he starts the work.
Third Warning: He says the work will be done in two days. Make a note on contract money will be deducted if not completed when written. He will probably back out. at that point. When asked to have a discussion with my neighbor who had complications with demolition in his unit, Brian seemed insulted and his words became very condescending.
Bottom line here is he started rolling out his supply cart taking video shots with his phone of my home and artwork.. .
He ran out the door not even starting the work. One hour later he text saying He was unable to work at my residence and would be refunding my deposit immediately.
This was three months ago, and no refund yet. Nor has he called.
He has Yorba Linda address under sticker on contract with his Fullerton address printed on an address label on top..
Address on computer says La Palma. When asked about this, he says Fullerton is correct. Yet his Fullerton address is only a box at the UPS store in Fullerton.
This was a staged, thought out scenario if I ever saw one.
He's in violation big time, he's a con artist, and a crock. He takes advantage of senior citizens and runs off with their money. With all the negative comments, I don't understand how his contractor license doesn't show blemishes.

Beware, he wins you over discussing his surfing and as he calls them: people in higher places. When I checked him out this negative feedback didn't come up. So this is my bad for being careless and trusting. His license needs to be revoked.

Mina H.

If there's less than one star I will go for it
This company is worse company ever , don't deal with this company , I called this company few months ago to come and he fix one whole in our tub and then after 4 month later and no one used the tub the Matrial he used came off so when I called him to come fix the tub he said it will coast you same amount so will charge me again I told him no one used the tub , he said go call the police I'm not gonna go and re do it free , and then I told him its your job is not good come and fix it , after this word he said to me a lot of bad words I feel I'm dealing with a gangster , don't deal with this company ,
FYI This company has no license or bond check the
California contractor license board / check license

Worse worse worse worse person ever

E. Daniel A.

DO NOT TRUST THESE GUYS. They are hucksters and liars and try to soak you for triple the quoted price once they start the job and have done more damage and no repairs. Once they have you over a barrel, they try to triple or more the price because they think you have no choice but to agree to their price to undo the damage they've caused. These guys CLEARLY tried to cheat us and we will be reporting them to the BBB, to the California Licensing Board, and to their Bonding company, and well as taking them to court for damages caused and services paid for but not rendered. Apparently this guy has a habit of leaving jobs half finished. Stay away from these cheats.

Britton A.

SAME PROBLEMS as above. We had a leak in our tub from the jets. The owner (Brian James) came out, cut a hole in our access panel to our tub, charged us $800, said it was a ""giant deathtrap"" because of the electrical wiring, but that he would fix it, it wasn't in bad shape, and said he was ""halfway done"" and he would order parts and return to fix it the following week. He then called back a few days later and demanded $3000-$4000 to fix it (!!), and when we confronted him on this, he stammered and said we were right, it should be considerably less, and he could fix it for what he had originally stated ($1600) and would come back to fix it the following Wed morning. Of course, Wed morning came and HE NEVER SHOWED UP. We tracked him down via phone, and he stammered some excuse about ""things come up, can't be helped' he was somewhere in LA ""running behind,"" and when we asked when he would be coming to finish the job he texted that he ""declined any further work"" and refused to finish the job. So we have a hole cut into the siding of our tub that he charged us $800 for. He is unethical, unscrupulous and we will be filing a complaint with the BBB and with his bonding company. Agree with both of the above -- do NOT use this guy.

Mindy V.

What a flawless job. Reglazing my bathtub after the last company's job ended up looking horrible and started cracking and chipping right away. My real estate lady highly recommended Re-New-It and said she has been using Brian for over 10 years. So I took a look at there website and it was great. Brian is very well organized and efficient. I was working at home and he just went about his thing and didn't distract me at all. He was extremely neat, left no mess since he taped down paper around the tub, bathroom, and in the kitchen (the staging area). Also there was very little smell as he used a professional air extracting machine. (which the last company did not use and the house smelled for 2 days) The tub looks amazing! So shiny and white! I wish I had used Re-New-It to do it the first time. The price is also so much cheaper than buying a new tub and my home is now buyer ready. Highly recommend their services!

Ellen P.

This review is for the RE-NEW-IT in Fullerton. I could not find it listed so will review it here. The owner was late; but he called several times to let me know of his progress. We had the bath refinished and it looks wonderful. He added the textured bottom so we do not need to use a mat at no additional charge and also did some caulking that needed to be done on the top of the tub and on the bottom (outside) of the tub at no charge. He put in a new soap dish at a good price too. It took as long to do as he told us it would. He would have had a 5 star if he had been on time.

Kelly R.

Had the owner of Re-New-It come to my house (1 1/2 hours late) showed him the tub and tile that I wanted a complete white sealant sealant coating done for - same as the Stone-Flecks but in a basic white. He proceeded to point out that I had air circulation problems because of some minor visual items that a normal bathroom with a shower endures. He also indicated that my tile had structural problems because I had two 1/2"" long pieces of grout missing. He tried to sell me a basic grout seal but my wife wanted the entire tile and grout coated with his amazing ""looking"" covering. His cell phone rang three times interrupting our meeting, the third time he said said he had to take it,,,he proceeded to walk out to his van, get inside and start the engine I figured for the A/C, moments later I'm getting a call from his. HE LEFT MY RESIDENCE! He was calling me to say he couldn't do my job because he didn't feel comfortable in a hostile environment. WHAT, all I wanted was him to do the job that he advertises. He indicated that I wasn't cooperative with him because I wouldn't do the basis sealer he was trying to push on me. He said he wouldn't come back until I resolved the bathroom issues. I nearly fell over in dis belief. He didn't have the professional courtesy to to come to my door and explain why he wouldn't do the job. He said this was he new way of rejecting jobs so people don't get confrontational with him! What a weasel.. the hours I spent preping the bath and shower removing all the caulking and fixtures, was a waste of time. DO NOT call this company no matter how good his product looks online or in a showroom! He will not, and possibly can not produce the product that is advertised - at least this is the case I have found. I wouldn't recommend this company to any one!! infact I want to urge the shower door company on Ritchey St. in Santa Ana not to promote this company!