RC'S Plumbing

jose m.

I went thru my home warranty company. The plumber fixed a hot water line behind my washer. The sad note that he forgot to put the drain back into the drain pipe and guess what! After the wife started a load and returned water was all over my new laminate floors. They have not got back to me since Saturday and today is Tuesday that's the worst customer service ever. I would never recommend anyone to this company no way no chance or will I let them ever back to do any work.

Juan G.

Sergio is one of a kind, he fixed my problem first hand and still went above and beyond to see what other problems my home had. There's nothing he couldn't explain to me and broke it down to where I understood what needed to be done. He's the only plumber I trust to work on my house and I highly recommend anyone his expertise.

Erika A.

The technician sent, Sergio, was great at explaining what was going on. This was the second company our home insurance company sent. The first one did not explained a thing and I was going to have to pay for something I did not understand. Sergio was not in a rush to check everything needed and answered all of our questions in a way we understood and made so much sense. (We only needed to pay 1/4 of what the other company said).

I loved that he tried to fix everything in that one visit. He had to come back because the insurance asked to order something instead of going to Home Depot the same day.

He was great at communicating if he was running late, you can track exactly how long it would take since you get a link to check.

Again we were very pleased with Sergios work. I cannot speak for the company as a whole because this is the only we have worked with them. But perhaps request Sergio if the insurance sends you this company.

They fixed:
Water regulator
Water line for washer
Faucet

Juanita M.

Have done business with them before. They do professional work. Always reliable, cordial and attentive to our questions or any urgency. We gladly do business with them.

Lena M.

We were referred by our home warranty company and I was concerned due to the one star reviews but was very happy with Ramone who came out to diagnose and fix our plumbing issue with our tankless water heater. He wore a mask, was courteous, patient/knowledgeable with our questions, respectful and did a great job! It's nice to have consistent hot water again!

Melvin K.

Home warranty company had sent out 2 other horrible plumbing companies over 4 months, who came to diagnose, talked about options but didn't do anything, their dispatch gave lots of excuses and always said they need to check with plumber but never called me back.

RC's Plumbing was the complete opposite. Dispatch was always on top of the repair situation and knew what was going on, they would always call back, and called to schedule repair when parts are ready.
The plumber they sent, Sergio, was friendly, did a great job to diagnose and explain issue clearly (and left a detailed written report). He even came prepared with shoe booties (while other companies grumbled on that, or refused to wear booties or take off their shoes).
On Sergio's second visit a few weeks later, it was all done quickly, where other plumbing companies failed to do anything for 4 months (even though he had to go to Lowe's to pick up a part that was unexpected). Would call RC for my personal non-warranty plumbing needs.

Midtnight123 1.

Beware when you use this plumber. They are contracted with my home warranty service. RC is contracted with my home warranty service, they came out the first time. told me that they needed to order a part. Called and said the part was in, we were unable to schedule the first time. Called RC back to try and schedule service, because time had past I had to reopen the claim. Schedule an appointment with them. They sent Sergio out he looked at my sink told me that if he had to do any modification it would be an additional charge. He said he had to go to home depot to purchase a part. He came back with a plastic extension. He then proceed to install the part. He then stated he had to charge me for the part, (which by the way should have been covered with the home warranty). I did not know any better paid for the part. When he left I asked him do I need to sign for anything he said no that I previously signed. I emailed RC to get a receipt from the company. The receipted stated that he did do a modification. REALLY! I WAS NOT AWARE OF ANY MODIFICATION.

I WILL NEVER USE THIS COMPANY AGAIN.

Aicel O.

This guy deserves zero stars for ripping us off with a $1600 charge for replacing a water heater with a smaller tank. He also doesnt want to give receipts that is itemized. And instead of coming in the scheduled day, he came the next day when he knows that my husband won't be home. And he won't be able to check what he did. We're new homeowners and this is just so terrible. We aren't rich to be ripped off by scumbags like this. Now he is not replying to my husband.

Tara J.

Great group of plumbers! Will use them for all my plumbing issues. Their electrician was also able to help with a quick problem over the phone for no charge!

Aklat T.

They didn't fix anything, yet claimed job is complete to insurance company. I called to complain and the insurance company reassigned the work to a different plumbing company to do the work. RC Plumbing is not a company I would ever call for repairs. Horrible experience.