RC Pros

Wendie A.

Mario was very patient, respectful and explained in detail what the issue was. Him and his crew showed up on time and did an amazing job, i Highly recommend! Thanks again!

Chad M.

I have used this company two times this year. Their standard Mo is to come out and diagnose the issue. Once you have agreed and they have started the repair, they "discover" additional issues and you then have to agree to pay double, or triple the original quote. On the second repair, the plumber came out and quoted the repair. He told me that they would have to demo part of the wall and floor, but not to worry "we will clean that up and fix it". Well after the repairs )which took weeks, not days as quoted, the plumber disappeared. I called Irene, the office manager numerous times. Irene continually lied, stating "we do not do repairs to the walls damaged, that is your responsibility". She refused to stand behind the words and promises of their employee, after I have spent more than $20000 with them in the last year (all a rip-off, in my opinion). The owner, Dan Jordan, refuses to return my calls even though we had numerous conversations when the initial repair was being made. Highly unprofessional and bordering on the edge of a criminal organization. VERY DISHONEST and WILL NOT FOLLOW THROUGH!! RUN FROM THIS COMPANY!

Greg H.

Only because you can't give zero stars! I wish I'd read the reviews before calling this company in response to their coupon in the AdPack. Thought I was getting a drain cleaning for $69 and a free camera check of the line. No, to pull a toilet and do a camera check - since this wasn't the MAIN line - cost $447.00. They also missed their first two appointment and were late for the 3rd - which I only kept because my wife had already paid them for work they hadn't yet done. Run away from this company as fast as you can.

Greg W.

This was the worst plumbing experience ever. All I needed was a simple shut off valve replaced and the tech tried to up sale me for $2400 in additional work that was unnecessary. They charged me a $149 trip charge after I refused the work. I tried to get the matter resolved by phone and email but to date have not received a response. I would not recommend this company for any work. They are just a rip off. I would give them a negative if that was an option.

Mangesh K.

Worst company ever to work with. Extreme price gouging during the Texas winter storm and you will feel they are taking advantage of you. They mentioned they will be coming in the next 48 hours to look into a pipe damage. Then suddenly show up 3-4 hours later and charge me 349 dollars only for the trip. Extreme pressure to give your credit card before they set a foot in the house. The person who came to check out for the leaks didnt do anything worthwhile as the water was already stopped last night and tried to sell everything apart from fixing the main problem. In either case charging 349 dollar during a winter storm when it was not even an emergency shows that they were only into Fraud. I would not recommend at all.

Patrick S.

Incredibly fast and professional service. Audi was very knowledgeable and easily fixed my problems. 10/10 would recommend!

Carol V.

Plumber Dan Jordan is a scam artist and a fraud. July 23, 2020, he came out for a routine drain cleaning and said I needed to replace the broken sewer pipe underneath my house at a cost of $18,000. He immediately started spraying white paint all over my ivy and pavers. When I called him to complain about the damage to my landscaping, he got really snarky and condescending, so I hung up.

All I really needed was a competent and honest plumber to clean the kitchen drain. Drain is clear and plumbing is fine!

I see that he tried the same SCAM on Shantel M. June 19, 2020. I wish I had read her review before calling the crooks at RC Pros.

Liz W.

The guest bathroom toilet fill valve stopped working and we tried to fix ourselves but Oops we broke off part of the pipe I have a lot of people in the house so it's not great to only have one working toilet (that happens to be in my room) so needless to say I don't want people using that one

This happened late yesterday (around 3:30) and despite it being late in the day Dan came out and reviewed the situation and in order to fix the pipe and the valve it would require taking the toilet out and than reattaching so instead I bought a new throne for almost the same price

He came out the next day and was very professional in spite of my barking dog and a bit of a mess

The old throne was old and actually a weird yellow color so I'm happy to have a brand new white one that flushes great!!!

Thanks for the help

Shantel M.

RC PROS PLUMBING FRAUD.. Please Beware. I received an advertisement in the mail regarding unclogging drains for $69 from RC pros Plumbing. A local and stated reputable company in Irving,Texas. When the gentlemen arrived to my home and tried to unclog the drain he stated he was unable to do so and in order to unclog extensive work would be needed. Something along the lines of going in walls etc. He than advised me to have him place a camera in the plumbing, due to the fact that I may have a bigger issue on my hands. He did not charge me the $69 for the attempt to unclog the drain but up charged me $129 to identify issues with the camera. My diagnoses was that I needed about $12-18k of plumbing work done to the home!!! As a new homeowner that was not in my budget but I thanked him for his time and paid the $129 for his work. Two months later I just couldn't take the clogged shower and tried my luck with another plumber.

Thank you to my great neighbors on Next door I found a reliable plumber and came by today. He not only unclogged by bathroom drain successfully but a sink drain that needed some help as well. All this done for under $200. He than took a look at the plumbing as an act of kindness. Stated my plumbing was in good condition in fact there were some new PVC pipes added to the home recently when purchased.

It is unfortunate that there are contractors out to get homeowners. Please be aware of this company and their false advertisements.

K L.

Guess i should have read the reviews before calling this company. So many issues! Save yourself time & money. Call a reputable company.