Rays Plumbing Service

Natalie W.

They charged me over $900 to install a kitchen faucet I already had bought from a big box store. It was close to the holidays and the plumber could really tell I wanted it done that day. He was on site for less than two hours. Kept bellyaching about how the base of the faucet might not be long enough to cover the holes below--never mind that the distance between holes is standardized and the piece was engineered accordingly.

The plumber sent to my house proposed a $4000 total cost to replace two faucets in bathroom sinks upstairs. He bragged that they charge by the job instead of by the hour. Now I can see they have a nice racket running. AVOID. We have since hired Waterways Plumbing and their prices are actually sane.

Juli P.

They have done work on my rental house, several times, over the years, and it has gone well. We have tree roots that have grown into the sewer drain. They took care of solving the problem quickly and now add a maintenance enzyme annually to deter the growth. They have also taken care of sump pump maintenance issues and finally replacement. The plumbers communicate directly with me, my tenants like their professionalism and they are fairly priced.

Daniel J.

Rays plumbing was the only plumbing business that was able to respond to our plumbing emergency that happened after hours. Their technician was professional, courteous and safe (he wore a mask). We called them back to do additional work in our house. We are happy and satisfied with all the work they have done for us.

Zoe L.

So fantastic!! I can't believe how personal they are and care about the end result. Over the top service and quality!! I'll use every time I need a plumber.

Tyler P.

These guys were great. They showed up on sunday me calling the same day and got my water heater back up and running. Also very informational about the Issues I was having. Honest and polite. I gave 4 stars because I felt the cost was a bit more than I expected. It was 250 for the after hours/weekend visit and that seemed reasonable. But then it was 250 to replace two supply lines to my water heater. If I had dOne it it would have been 500 (approx 250 each) to replace the holding tank and a bad shutoff valve. To me tHat seemed like too much. So we just replAced the supply lines and decided to wait on the other things since we plan to replace the water heater entirely soon. Also was quoted ballpark 4500-6000 for a tankless water heater including electrical which was also more than I expected. Perhaps my expectations were wrong for the cost of plumbing work ?? Either way these guys will do high quality work and will be polite and honest. Thanks!

Karen K.

My husband and I woke up to our water heater flooding our garage at 4AM one Monday. He had to go to work so I had to take care of calling the plumber. We have used Ray's Plumbing in the past and been extremely satisfied. Matt came out and determined that the control panel was broke. The water heater was 8 years old so we decided rather than get a new control panel, just get a new water heater. Matt was wonderful. He is very knowledgeable, polite and courteous. I always ask a lot of questions and he answered them for me. When the inspector came out to inspect the water heater he said that our water pressure was too high so I called Ray's again and Matt (and his assistant Megan) came out and installed a water pressure reducing valve. Again I had questions which he answered very thoroughly. We signed up the for maintenance program and Matt was very thorough in checking out all our plumbing (our house is 26 years old). There are a few things that we are having Matt and Megan return to fix for us because they need replacing. Matt and Megan were very pleasant to work with and did an awesome job!. Matt is fantastic! I have reviewed Ray's Plumbing before (with a 5 star review) but felt I needed to leave another review because their service is so great. Very nice company and very nice people to work with. Highly recommend them for anyone needing plumbing services.

John F.

Hello! We contracted Ray's for the plumbing install, rough and finish, at our new restaurant in Uptown Vancouver, and they did an AMAZING job! They were knowledgeable, efficient, responsive, easy to work with, and were masters at problem-solving outside the box whenever necessary.

Thank you, Ray's!!

Joshua A.

I called Ray's last month to schedule a sewer scope (aka sewer lateral inspection). They were able to get me in day after I called. I inquired about price and was told it would be $150 or $175 (I forgot which) and ""ya, that's about it."" I was in a crunch, competitors charge between $100 and $150 so I figured why not.

Tech got to the house we were inspecting on time. He was polite and professional. Showed him to the clean out and he pulled out his machine. He then pulled out his iPad and said ok, the service call will be $150/$175 and to scope the drain it would be another $445. I told him that wasn't what I was told on the phone. I asked him to honor the price and he wasn't able to. Basically, I ended up turning him away.

The owner did contact me afterwards and asked where the miscommunication was. I explained the whole situation. He responded by saying the $150/$175 was to get them on site and then they would quote for the job from there. Why wasn't I told this on the phone? Also, this is a standard inspection with an easily accessible point to the lateral. He also stated because they were in WA that once they crossed the bridge their prices went up. Anyways, no apology, just curious why I turned his guy away.

Ended up going with another company here in Portland, they were able to make it out next day, and showed up and scoped the line for $125.

R C.

Called around to find a plumber for an urgent service when our water heater went out suddenly. Not only did they return my call within 15 minutes, they were able to rearrange the technicians schedule to fit us in.

The technician was very informative and professional. He even contacted the manufacturer to check on the warranty and the parts were covered.

What fantastic service! Honestly, I was expecting to have a hefty bill and hoped it wouldn't break the bank especially with it being urgent, but they were very reasonably priced and well under what I was expecting.

Misha P.

I just purchased a new house and had a dishwasher installed. When they installed it I noticed that the garbage disposal wouldn't work. I called and spoke to the office, and scheduled an appointment. Matt came over and was amazing!! He was able to fix my garbage disposal, and get it up and running. He was prompt polite, and professional. I would call Rays for any plumbing needs I have.