Ray's Plumbing

Jon T.

This is the second time I have had Gary come out. He was able to give me an estimate via text message and has always been really helpful on questions I had when buying this house. Honestly, he has not done a ton of work for us for us to be considered a big client or money opportunity. He just comes across as A genuine nice and honest business guy. It's always refreshing to work with someone like this.

Not sure what happened to the other two negative reviews, but it sounds like a misunderstanding on their end to me. Gary does not nickel and dime.

Gloria B.

Ray's Plumbing was recommended by a neighbor. I had a bathroom sink dripping from the faucet & under the cold water handle. Gary the owner showed up took a look at it turned off the valves under the sink & told me I needed a new faucet. Which meant I would need to buy ""Two"" new bathroom faucets because I have two sinks & the faucets that are there now are discontinued.

I also had very low water pressure in the kitchen faucet so I had him take a look at it also. He checked the pressure under sink & told me the pressure was O.K. & the problem was most likely something stuck in the pipe line to the faucet which was blocking the hot water pressure. He said I needed to buy new kitchen faucet & to call him when I got all three faucets & he would install all three for $110.00 each. I asked him how much I owed him & to my amazement
he told me $110.00.(Probably his favorite price) I didn't say anything & paid him.

I was almost positive I didn't need a new faucets in my bathroom. I took the handles off & took out the valve stems, took them to home depot & replaced them. Both leaks stopped immediately. However, he was correct about the kitchen faucet even though it was replaced three years ago & was fairly new. I did need to replace it. The water in San Diego is terrible.

I should have stuck with my usual plumber ""STRAIGHT LINE PLUMBING"", but was not patient to wait a day. They are very honest & only charge you for what really needs to be done, & don't try to rip you off & make money for something that can be a quick fix. As Holly B said in her review, I am baffled that he had the nerve to charge me $110.00 for a 15 minute call & doing absolutely nothing.

Steve V.

Prompt response to phone message; quick availability; got the job done; fair price; nice guy. Won't hesitate to call him again and highly recommend.

Sandy M.

You can trust Gary and also know you got a great job done. He has helped my elderly mother so many times over the years, always prompt, goes out of his way to help and gives good advice on product selections. He's also a good source for referrals to other trades since it's so hard to know who to call.

Kelly P.

Gary is very prompt in returning my call to schedule an appointment. He arrived on time, was very friendly and got the job done!

Holly B.

I called Rays plumbing 4 years ago after having a back up in my shower drain. Gary was the man that showed up
At my house, he was nice, helpful and fixed my problem. He has been my go to plumber for things around the house since then. However, since he was here this past February, for the first time in about a year, I had him fix a few things such as the leaking faucet he installed In my kitchen, due to it completely becoming unattached from the counter, an issue with a rubber pipe from my hot water heater, and a toilet handle not working properly. ( I was a little surprised he charged me for fixing the faucet he installed but paid it and said nothing ) I called him 2 weeks later about a drip in my bathtub and he told me I should wait a month to see if it stops. When I called him back a month later ( since it hasn't stopped and water was literally going down the drain) he told me he was out of town the next 2 weeks. After several attempts to call him without a return call, 5 more weeks passed by with my tub slowly dripping water... But he's still unavailable. We go back and forth some more and now it's June and finally able to come by. Not only does he charge me 150$ to fix a toilet handle, put in new sink handles (25 minuets total) he tells me he will not turn off my main water shut off because of the fear of what's in there. I then take off my heals after working all day, grab a shovel and try and clear the area myself.. He says no still! He tells me he has another appointment and can't install a shower head and leaves. Takes my check, leaves 2 problems behind and goes to his next job. He gives me no revisit and to this day I
Have tried to reschedule and have to be the one to call him. He was going to come this Tuesday between 2-4, calls me at 1:45 saying he is on his way, but I am at an appointment and can't be home for 30 minutes. I give him my gate code and access to my home when I'm not there because I just want him to fix what he started. He goes to another job, says he will come after that at 5:00. No show, no returned call, and attitude when I ask him when he will call me back or return! His response.. ""I'm unable to sorry "" Do not do business with these people! I'm just simply baffled. They Take your money and treat you so poorly.

Chris S.

Gary is an awesome plumber. Always on time, excellent work, and precise estimates. Gary replace our water heater along with several other smaller jobs.

jamie F.

THE BEST!! I will never use anyone else. To start with, Gary is the nicest man in the world. Secondly, he showed up on time (early, in fact).
My toilet has been running nonstop for over a week and when he came to check it, it stopped after he flushed it (so frustrating, it felt just like when you take the car to the mechanic and it doesn't make the noise you're complaining about)... Anyway, he said he didn't want me to pay for a part that I don't seem to need, but that if it starts running again to call him and he'll come back and install the part. ""No charge today, good luck and I hope the noise doesn't come back!""
So refreshing and I'm so grateful to have found an honest and reliable plumber.

Dipti B.

Gary did a fantastic job with our plumbing needs in the bathroom. He promptly returned my call and scheduled to come out the very next day. Very professional, affordable and reliable. I will recommend him to family and friends and use him for all my plumbing needs. Just awesome service!

Erin F.

Great service, reliable call-backs and communication (which you don't always find anymore) and totally affordable! You can't beat it. I even got a ""Thank You"" card in the mail after my service. I called other companies just because the short notice meant Ray's couldn't come out right away and I couldn't even get a call back. Ray's called me back shortly after each of my calls and kept me in the loop of their availability. Gary came out and provided speedy, friendly and cordial service - you just can't beat that. Great customer service is sadly so hard to find these days. I definitely recommend Ray's Plumbing!