Rayne Water Conditioning

laura p.

We've had Rayne for many years. We recently had service for our reverse osmosis from Drayton, who was professional, friendly, and efficient. It was a great pleasure to have someone in our home who knew the system but who also treated us as people and was friendly and respectful. Our dogs loved him too!

Brianna C.

My family has enjoyed Rayne Water filtration in our home for over 10 years, as well as we have installed a unit at our place of business.
If you live in La Mesa, then you know how the tap water tastes about mid summer...
our Rayne Water unit removes all the ""pond water"" taste as well as the strong chemical tastes we often get. When my daughter got married and moved to their own place, she too installed a unit in her home.

Last summer we went without filtration during our kitchen remodel. We even purchased a new fridge in the process that claimed incredible water filtration. So, we had originally considered canceling our rental on the water cooling unit in our newly remodeled kitchen.
Everyone in the family noticed the effects of constant dehydration simply because we were no longer enjoying the taste of the water.

We have been lucky to have Drayton come out to our house the couple of times we have needed assistance. He works hard and efficiently and we are always completely satisfied with his solutions. He was careful to put the unit where it would not only fit the flow of the new kitchen but was able to tuck and hide every water line as if we had installed it permanently.

You will not be disappointed in reaching out to this company. They are friendly, prompt and don't make you feel unsafe.
Not to mention, your tap water will not only be drinkable, but your friends will probably want to fill their hydro flasks up at your house.

Eddie V.

Drayton came over to change out my filters for my RO system in my house. Couldn't have been more professional and nice. Offered to explain everything he was doing, giving me honest advice on my RO system and my whole house water softener system, answered all of my questions. He even took out all of my under sink supplies I had forgotten to take out, and put them all back without complaining! :-) I really apprecaited all of his help. Everyone at Rayne has been great.

Lina Y.

Sean was great. He was patient respectful and helped me make the best choice gif my need. I'm enjoying my RO water everyday. I cook with it and drink it-- no more carrying heavy water in toxic plastic bottles. The operator that came to install it was great too. I have a small cabinet under my sink and he was able to fit everything so well that i dud for lose the space I needed for my other items and all of this at a much more reasonable price than other water companies. Thank you Rayne, you're the best!!!

Elija N.

Cannot recommend Rayne water less!!
I had a past due payment with Rayne water, mostly because they refuse to live in the 21st century and actually email customers that they need to pay and only used paper mail which I don't even check or use. I have had my payments lapse with them in the past and still paid with all of the associated late fees. However, after a couple of months of a missed payment, instead of Rayne water sending me a warning letter or email, as they are obligated by law, that continued non-payment would result in my account being sent off to collections, they just did so without warning me. This included the cost of the equipment that I was renting which amounted to a total of just over $1K. My attempts to contact them and resolve this and bring to their attention that they submitted my debt to collections without following proper due process, went unanswered. Finally getting a new office manager (jessica) on the phone where she was not only impatient and unsympathetic to my complaint, but did not offer any proof that they gave me proper warning, and eventually hung up on me, showed that Rayne water as a company isn't able to provide competent service and is actually not concerned with their client's satisfaction.
There are plenty of other companies that will rent out water filtration systems for an even better rate. Save yourself the headache even if its just to have the convenience of being able to make a payment online.

Michael C.

Selected Rayne because of the cost and warranty. Their service technician, Latif shoes up on time was neat and polite and had our new softener installed in about 2 hours..

Mike C.

We selected Rayne because of the total cost and warranty,. Latif showed up on time for the scheduled install...neat, clean and very friendly. He had it done in less than 2 hours, walked me thru the operation and answered any questions I had...Definitely recommend this company and this great service tech.,
Mike C

Ramy K.

Drayton was awesome. He showed up on time and was super informative. He fixed our low pressure issue with our RO system in a matter of minutes.

Skye Lee Ann S.

It was time to change the RO system that is managed by Rayne. Latif arrived, he was very polite and as well, knowledgeable. He checked the water parameters and changed the filters.
We are pleased with his work and demeanor.
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Cris W.

we have been using Rayne for several years and the service has been very good. we recently called them to ask them to disconnect our equipment for a few days because we are putting in an epoxy floor in our garage and need the equipment out of the way. they were very prompt and came out today and our service tech Drayton was friendly and helpful. they will come back next week and reconnect our equipment.