Rayne Water Conditioning

Joseph G.

I recently wrote a great review about Rayne in Phoenix because they did another great install for me in my new home. I've been a Rayne customer for 18 years previously and took considerable time to write a review with a picture of the finished install.
That review was the second review I ever wrote for Yelp and IT WAS MY LAST.
Yelp removed my review because they think I'm a shill for Rayne...WHICH I AM NOT. I'm sick of writing reviews, taking considerable time and effort to do so, then having my reviews deleted.

I am friggin DONE with Yelp. Done...I tell ya!
The moderators at Yelp who treat my reviews this way can go to Hell.

David S.

I started the search for a soft water system. we had 3 companys come to explain what they had to offer. During our conversation, I want to know about a soft water system, and installation . I do not have a soft water loop, so I wanted some options. Also I asked about a RO system and also a new hot water heater. David Newham of RAYNE of North Valley the General Manager showed up for the initial consultation. He answered all of our billion question, he also added some other options for the soft water loop installment which turned out to be the best option. There was no pressure, only patients and explaining everything. Even after leaving, we had some more question. we texted them and Dave was happy to explain the answers. It was an Outstanding experience and so happy we chose Dave of Rayne of North Valley for our purchases. We chose to do all three, Water softener, RO system and new Hot Water Heater.

Now the day came for the installing, a huge shout out to Miles and Dakota for the Professional job they did. Although I Did hover and ask many question, Miles was happy to answer them all. They were very clean and respectful of my home. They ensure to keep there work are clean and clean you after them selves. They went Way Beyond what was need to ensue a High Quality instillation. We are so Happy with the Total service we received from RAYNE of the NORTH VALLEY. With Dave setting the foundation of what they offered and His crew MILES and Dakota for a OUTSTANDING JOB WELL DONE!

Cheryl B.

Rayne Water is about old fashion Customer service. The best service I have seen in years. I would not use any water conditioning service but theirs. If you want realizable trust worthy people. Pick here for all your water conditioning needs.

Alan K.

My wife and I have been very happy using Rayne Water. Our water quality is much improved. We are also very impressed with our service person James who is a pleasure to talk to and a magician in replacing our units in a tight location. As the former owners of a large service company we recognize what an asset a quality employee is.

Lorabel A.

My husband and I recently moved into a new build and shopped around for a water softener. Everyone that represented Rayne Water was personable, friendly, and knowledgeable. Rick gave us an initial visit and consultation. He was easy to talk to and explained the process of water softening, filtration, and even reverse osmosis. He was also very patient as we were actually getting our move done and cable/internet set up during this time too. We decided to go forward with installing these systems. Don and TJ were punctual and did a great job. They made our water filter and softener look like it originally came with the house! They explained how each system worked, how to maintain it, and were fast and efficient. They also both took the time to answer any questions that I had. I now have great tasting water and no more hardness! Thanks Rayne Water!

Chris F.

After moving to the desert we quickly realized that the water here is horrific. It's full of rock particles excessive of what is healthy to drink, cook, and use. It's hard and has a smell that gave us pause to look into how we can stop hauling cases of bottled water almost every other day from a local grocer. Plus, I've always felt guilty for being such a large consumer of plastic water bottles despite the fact we still recycle. Something had to be done.

The conversation started with an article from our vet about how bad our water is and the impact it has on our dogs. I'm talking the potential of organ failure if consumed over time. That was it. So, my wife jumped on Yelp and called Dan from Rayne Water. I'm so glad she did.

Dan came out and tested our water and educated us in the multiple options Rayne can provide to filter and purify our water. A big difference between the both while both needing to be addressed.

T.J. and Don came out today to do our install. It was a huge job requiring running piping and lines. They were exceptional and professional along with the know-how to get the job done correctly and to our liking. They went above and beyond to position our unit in a smart space versus just placing it where it was easiest. They worked hard with a great deal of care. Now our whole home has filtered water along with a proven water purification system that allows us to boot the annoyance and cost of purchasing bottled water. And, frankly, it tastes better.

Thank you, Rayne Water, for the great service!

Unter C.

We just moved to Scottsdale and had an old system in the garage and under the sink. We called the office number and talked to Christy who really knew her stuff. We had Dan come out to our house and we loved his candor. The system I thought we needed he said was fantastic but more than we needed for just the 2 of us. I know, a sales guy who didn't try and over sell us. We bought 2 systems and rented a 3rd. The installer Don was hilarious and clearly experienced. He showed up right on time and left the work area cleaner than when he started. We love all 3 of our systems and would highly recommend Rayne of Phoenix. Clean and soft water from all faucets and showers plus purified water at the sink. Rayne has a very happy customer.

C T.

I met Dan at the Home Expo in Glendale. There were many water softener companies at the expo, but I liked Dan's booth the best because it wasn't expensive and elaborate. He just had the equipment and brochures and he was taking time to speak to each person and inquire about their individual needs. I spoke with Dan and told him I was moving in a month, or so, and wanted him to follow up with me around that time. Dan contacted me right on schedule and was patient with me as my schedule was a little crazy with home inspections and closing. When it finally came time to decide on my system, Dan did a water test and provided me with photos and descriptions of what he found. He also provided me with different options of what would work for me.

TJ came out to install my softener system and filtration system. He was on time and very polite. I had several different technicians at my house that day for multiple different services and TJ was the most thorough and the most polite. He did a great job installing my system and going over the maintenance and care with me. He was careful not to scuff or damage the walls of my new house, even though his work was being done in the garage. I really appreciate that level of attention!

I have no idea how Rayne's prices compare to their competitors because I was so pleased with the level of service from Dan that I didn't bother to look elsewhere. I was a customer service manager for many years and when I come across great customer service with other businesses, I prefer to do business with them. Thanks guys for doing a great job!

Chrissy H.

James at Rayne has been taking care of our Water Softener for Years He is excellent !! Always there and checks often to make sure I'm Hm If he doesn't see my car A very nice trustworthy man !

Linda O.

Rare to find a company with such outstanding service. James has switched out our tank for many years (10+?), always with a smile on his face. I appreciate knowing that the same guy will be at my house each week. Love our Rayne water!