Raymark Plumbing & Sewer

Mike ..

Save yourself a headache and look elsewhere. Scheduled a service for various items and was told ""our plumbers come ready to work"" and that they'll estimate the cost when they arrive. Well, their estimate was more than 2x the cost of two other bids I received from other long-standing and reputable plumbing companies. Furthermore, they charged me $425 to even GET the estimate because they had to unscrew a shower valve from the wall to determine the brand. Then it was a week of ""waiting for the parts guy"" to determine if they have the cartridge for fixing it. Not only did I have to press the follow up to even get the estimate, they didn't even offer to apply the outrageous $425 diagnosis fee toward the estimates costs. Literally 12 minutes and it costs me $425! It was clear they gave me the ""we'd rather not replace a toilet and shower valves"" cost. As such I consider them unethical, deceitful, and prowling on their customers. Two other companies came out and spent the 12 minutes to diagnose at zero cost and both identified the brand and had replacement parts on the truck. Stay away from Raymark!

Ellen G.

We've had Raymark do multiple projects for us over the years. Our real estate agent called them to provide a sewer scope back when we first bought the home years ago, and we worked with them more recently to replace the 1952 water main and galvanized pipes, and again when I left the hoses attached last winter during a deep freeze (oops). Everyone on the Raymark crew is friendly, reliable, respectful, responsive (even to my dumb mistakes!) and they stick to their estimates.

L F.

I had a very negative experience with this company involving concrete work. As someone else noted in an earlier comment, the concrete patch that Raymark performed stuck out like a sore thumb - different color, less aggregate, and not even level! I complained and was very disappointed with the response. If your project includes concrete work, my suggestion is to find another company to do the work. I won't be working with Raymark again.

H B.

The scheduler (I think Michelle? sorry if I got your name wrong!!) was very helpful getting me scheduled. Mario came out quickly and thoroughly tested to determine we no longer had a problem at no cost. Very professional and courteous team. Thank you!

John A.

These people are great. We needed a new water main for our Ballard house, and while other plumbers quoted a straight replacement, the folks at Raymark suggested a much smarter approach: entering the house at a different point, bypassing most of the problematic galvanized pipe, and avoiding moving some VERY heavy stones. They fit us in quickly, charged a fair price, and were a delight to work with. In these weird times when everyone is dealing with labor shortages, Raymark really exceeded my expectations.

Bonus: In the process, they also alerted me to a different problem lurking in our yard. They ran a scope through the sewer to make sure the new water main wouldn't accidentally hit it, and in the process they showed me that tree roots were starting to block parts of the pipe. That's not an upsell; that's just thoughtful, customer service. Order placed, and I'll have them back the next time we need something else done, too.

Tom G.

We met Levi for the second time today when he came to help us with a clogged sewer line. He was just as efficient and personable as on the first visit. He communicated extremely well and methodically worked through the problem. He found another inside clean out access that I had forgotten about. He left with our line clear and ready to use. We had called Raymark last night when the second toilet overflowed (long story - we thought the block had been cleared). He was able to come this morning which is much appreciated. We could not ask for more efficient courteous service. Thank you Levi and Raymark.

Helen K.

Levi, from Raymark, was a lifesaver!! We returned from a long vacation to discover standing sewage coming out of the basement drain. I called around in a panic, and they were able to come immediately clear the line. Levi was cheerful, capable and informative. Did a terrific job. Was charged a fair flat rate. Could not be happier with the fast, excellent service. What a huge relief!

Kathleen S.

I cannot say enough good things about this company. It has been owned by two sisters for over 40 years. Kevin works magic with sewers and drains. He and Joe, who oversees plumbing, scope until everything has been evaluated and fixed. Their teams are experienced, professional and nice! My problem started with an undiagnosed sink hole. I now have updated sewer and drainage systems and the sink hole has been excavated and properly filled. They were fair and efficient!!! My house is now ready for the next 90 years.

Jackie C.

We had a great experience from our initial call for service through job completion. They communicate well and were both professional and a pleasure to work with. The quality of the work was top notch and they were very clean and safe. I would highly recommend them and will use them moving forward.

Sheela W.

I had a sink and toilet installed yesterday. The estimate (about $1275) seemed high to me, initially, since I had already bought the fixtures, but I have an old house, with old plumbing, and they said it would take three hours. Which it did, with the two guys working hard. As they worked, various issues came up that they explained to me thoroughly.

They were courteous and professional, and they did a great job. We're really happy with the way everything looks and operates.

I also had them take a look at my shower head, which was leaking a little. They pointed out a worn spot and suggested I replace it at some point, and then they put it back, using washer and/or tape magic, so that it's no longer leaking. I was going to give them a great review anyway, but this morning I found a new shower head in a little bag in my bathroom, and that really puts it over the top. What an amazing gesture!

Raymark's high-quality service was a bright note in an otherwise super-stressful election week! And yes, they were fully masked.