Ray Lusk Plumbing

Walter E.

Quick response on insulting craw space water pipes. Professional behavior and represented Ray Lusk Plumbing well. Thanks again. For me I thought the cost was reasonable,as I am not comfortable crawling under the house due to age.

Jenn X.

I had an initial positive experience here for pipe to be snaked. Decided to use them again for 2 dripping faucets. The service person said my pressure was high. Rec digging up my yard to replace a part and then gave me a huge estimate to redo faucets in the home at 300+ an hour labor. What a scam. Had another plumber out. They rec changing faucets. Parts and labor were less than their hourly rate. Total scam!!!!

C W.

Water heater out. Just a pilot light. Helped me learn how to do it myself. Thank you Ray Lusk

Karen A.

Service rep explained problem clearly and how it can resolved. Service charge was fair. Will call them again

Fred S.

Excellent service by Shawn. He was professional and very knowledgeable. He helped me understand what options were available and explained each one thoroughly. Add to that his friendly personality, and I couldn't ask for a better tech! Very nice job, Shawn!

I gave a 4 vs 5-star rating because of the price that Ray Lusk charged to repair our hot water heater. I felt it was a bit excessive. I was charged $502.49 which includes tax, to replace both thermostats and both elements in our hot water heater. A quick search online shows that two AO Smith thermostats and two elements for a 50gal water heater can be purchased for about $35.00. It's probably even less when purchased wholesale. Ray Lusk charges $144.00 for a service call and a diagnosis. So $144.00 plus $35.00 is $179.00, which leaves a balance of $323.47 for labor. Shawn replaced both thermostats and both elements in less than 90 minutes, which means that the labor cost was $242.61 per hour. I just feel that's a little high for central Arkansas.

Dorothy W.

Brandon was very knowledgeable and friendly, called me to say he was on his way and arrived on time. Diagnosed issues and repaired promptly. Highly recommend

Tierra C.

I called last night to get someone out to my house due to bath tub overflowing with water and unable to use my toilet. I was told I would receive a call back from someone shortly I still have not received a call back from anyone. No help at all.

C T.

TJ and Tyler were professional, on time, expedient, knowledgeable and at the end got the job done and exceeded my expectations! HIGHLY recommend both of them!

David J.

They took advantage of a situation where there was a backlog, delay to get service from competitors and over engineered what should have been an inexpensive repair. They will come quickly if you are in a bind and mind a way to make you pay an excessive premium. Be careful to trust them.

Larry L.

I have to rate in the middle because they could not work me in for days. In the meantime, I fixed the problem without their assistance. They were very pleasant on the phone and their follow-up call was also good. Maybe next time.