Ravinia Plumbing

Jami S.

I had no choice but to give them one star. I tried giving them none but it wouldn't post. This company should be ashamed of their outlandish prices and obnoxious attitude. We had an emergency when my kitchen sink exploded. The amount of money Ravinia charged was gross. On top of that, I've now come to realize all they actually wanted to do was put a bandaid on cancer. Begrudgingly, we paid their outlandish bill and now have another plumber fixing the issue that should have been taken care of with Ravinia. It's gross and a totally underhanded business practice. Ravinia had been our plumbers for years and never once mentioned one thing about the preventative things we could've and should've been doing. It wasn't until the sink backed up again and my husband called another plumber who told us it was the worst pipe he'd ever seen. If Ravinia actually cared about their customers, this would never have been an issue. Shame on them

Sarah C.

I contacted the Ravinia and we are discussing how to resolve the issue I raised in the above review. I appreciate them reaching out and will update this rating when the issue is resolved in its entirety.

Robert D.

Quoted my 74 year old father in law nearly $10k for total furnace redo. He was skeptical so got a second opinion and they fixed it for $300! Be careful with these guys.

Laura K.

I had a leaking pipe situation that was a little more complicated than basic.
Jimmy came out to take a look, and had a proposal for work the next day.
Work was scheduled and done right away. Mike did the completed the work in 2 hours or so. Everyone from Jimmy to Mike and the office staff were all professional and got the job done. Big relief and I would recommend Ravinia Plumbing and will definitely call them again.

Laura K., Lake Bluff

Vie L.

They did work more than one year ago. I was relying on them like a trusted company. But they didn't finish the full scale of their job. I didn't even know about it until another contractor told me! After I called them back they said that this second part of the job wasn't necessary!!!
In their opinion a more profitable 10 minutes job can be performed, but the rest, which didn't bring money (but should be done) and take more time can be skipped!!!

Scott W.

We have used them for years and they are reliable and efficient. Have had emergency calls were they literally restored heat when temps were about 0 outside. They just did a regular furnace service and spotted a carbon monoxide leak due to faulty installation of a tankless water heater which was not installed by Ravinia. I can't recommend them highly enough. Just schedule them regularly, once per year, to avoid most emergencies.

Sobin J.

We have been using Ravinia plumbing for couple years now and today just got fed up with them. They always over charge ridiculously. They came out for an emergency service for $99 which is fine but then they ended up doing diagnostic and told me they couldn't do anything and a new motor is needed or a new furnace should be installed. I can't believe they ended up charging me around $340 and didn't even fix the issue and let us hanging in this cold weather. They were super rude and when we called them the lady literally said you should go with someone else. Trust me we will never be going to them and we have let our neighbors know as well. We ended up calling Abt the same day and guess what they were able to fix the issue with parts and labor for $184. So definitely I wouldn't recommend Ravinia plumbing to anyone. They are just out there scamming people's hard earned money and trying to take advantage of the situation. My wife has been saying it for years about them and finally I realized today. I hope people who have been using them for years start realizing their price gouging as I did.

P J.

We had a horrible experience with this company. We're new to the area (1.5 years here). We called Ravinia this morning as our heat went out and it's 20 degrees out today. They quoted $100 for a visit since it's a weekend. When they got here, they were here for 30 mins and said the whole furnace would need to be replaced. Charged us $340 for the visit and diagnostic. We called ABT and they came out, said the furnace did not need to be replaced yet and fixed the issue by changing a part, all for $185. Will never use Ravinia again. I called the office to complain and she was super rude and told us "" this is our pricing and if you don't like it, you should have called someone else"". I'm sharing as this is a local plumber and we had no idea of their price gouging and their rudeness as well and others should know.

Tom K.

Sloppy work and greedy billing. One hour of labor to replace a small part on the warranty was $316! I had already diagnosed the problem prior, all they had to do was an easy replacement of a part.
Roy was a very nice repairman though.

After installation of a new furnace, we found lots of tiny sharp sheet metal screws left about the floor outside the furnace room and on our driveway risking flat tires or emergency room from sharp screws into a foot.

We were quoted $125 for a replacement UV bulb in our air purifier but I bought one online for $46 and one shipped to me from a local supply house.

Brenda G.

I agree with the prior reviewers that this company is a rip off that preys on seniors. I called them based on a neighbor's recommendation to install a new kitchen faucet for my older parents. It is a very simple single hole faucet with a side sprayer. Cost $99.00 at Home Depot. The installation, on the other hand, was a different story. The tech quoted my father $400 plus the $69.00 service call fee. My Dad declined the service. $400 is outrageous to change out a simple faucet. the only problem with the old one is that the caregiver broke the handle and I thought it best to just get a new faucet. There was no special/extended work that needed to be done. No thanks Ravinia!