Raptor Rooter & Plumbing

Taylor J.

Patrick and his team did such an incredible job repairing a rotted pipe in our basement. It was a HUGE project and they were responsive, on time, and well priced. Thanks Pat!!

Brett M.

Brett took care of my problem promptly and efficiently. I cannot recommend these guys more!! Reliable work and competitive pricing.

Tyrone M.

This is simply based on service.
I called in the morning just at opening at 8am. The receptionist picked up promptly. And this is why I gave any stars at all.
But the good news stopped there.
She abruptly let me know they couldn't come by our home until 6 days later.
It was urgent so I asked if we could be put on the waiting list, hoping that we would get bumped up. She repeated rudely that they couldn't see us 'till Thursday. I asked again if we could get on the wait list. Nothing. She had Hung up on me.
Never again.

Lori B.

Hired them for a third time. They have a new dispatcher who was on top of it all and got a plumber out to fix our water problem right away and helped me figure out permits. They were professional and thorough as always and their prices were comparable to other companies. I like they are locally owned and operated. I will definitely recommend and use Raptor Rooter again.

Ellen C.

Showed up early for our appointment (after calling first) which worked out great for me. Diagnosed the problem, explained it to me, and gave me an estimate. Finished the job in about an hour, and i have had no further problem. Professional, prompt, friendly and polite. Recommend without hesitation.

Callie C.

The plumber showed up wearing the popular UnMask Covid mesh mask and made the situation worse by somehow leaving my toilet running every 3 to 5 minutes until he returned a few days later to fix it so I could sleep without water rushing noises waking me up every night. The warranty company charged me a second $75 fee because this plumber reported that nothing was wrong and, although I've left four messages to discuss this, they refuse to return my calls. If you want shoddy work and zero accountability then this is the place to waste your money. For me, I spent $150 of my VA disability to be treated horribly.

Flasha M.

Professional, highly recommend, wire covers on their shoes!
Timely , self explanatory, price was reasonable

Heather G.

These guys are fast and friendly and were available to help us with our water heater on the day we called. The first day they came to see if it could be repaired (no) and then I called for them to install the new one and they were able to within the next few hours. They did a great job and were awesome. I will be using them to do a drain repair next. It wasn't a cheap job, but it was well worth the price! I know we could have done it ourselves, but we probably would have messed it up!

Sandra M.

Came by at a reasonable time. Could not figure out how to shut my water off. Wanted 600.00 to have them contact the city to have them come out a shut off water for a simple toilet back up. Hired another plumber, they had no problem with the water whatsoever. Took them under and hour to get problem fixed for under 200.00. Do not call Raptor Rooter unless you have won the lottery or money to burn. I used The Drain Specialists 509-467-5555 call them, you will not be disappointed!

Scot W.

From the unexpected after hours response to super fast, friendly, professional service at a great price, highly recommend!