Rapid Rooter
Company Overview
Rapid Rooter delivers plumbing solutions, sewer and drainage support, and municipal services to Rapid City and nearby regions.
Victor Wood established Rapid Rooter in 1986, the company focused on prompt, courteous service, even selecting a checkered flag as its emblem. The company soon emerged as the top choice for cleaning drains in both residential and commercial settings in the Rapid City vicinity.
In 2016, David Stertz, Victor's partner for over 25 years, took over and now leads Rapid Rooter with the foundational beliefs it was built upon, “treat your customers well, and they will return the favor
David moved to Rapid City in 1973, relocating from Pierre, SD. Together with his wife, Becky, a native of Rapid City, he took over the company in 2016. They cherish all that the Black Hills offers, including fishing, camping, and engaging in local bowling and pool competitions, as well as attending events throughout the year in Rapid City and Deadwood. Together with their dog Rowan, they anticipate upholding the great service Rapid Rooter is famous for.
Business Services
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

These guys rock! Very prompt,curious, and don't leave tell you're up and running. Highly recommend! Don't waist your time with any other company.

I had a leak in my sink and they came over right away and fixed it. Everyone was awesome. Would highly recommend these guys

I requested this company to inspect my sewage system via camera during the home inspection for my purchase of my house. It was a Saturday and in the city of sturgis approximately 30 miles away from rapid city. When the technician arrived he stated he could not send the camera through the 2 inch vent because he did not bring a 2"" camera. The current/prior owner at the time did not want the toilet removed. The technician departed and no inspection was completed. A week later I received a bill from this company for; $75 for ""after hours"" since it was Saturday, $30 for mileage and an additional $75 for the service charge even though no work was conducted. I called to discuss the $75 service charge. After several more calls someone finally called me back weeks later. The gentleman was insistent that I pay the service charge even though he did not bring the right camera for the job. I sent Rapid Rooter the money and will never use this company or recommend them. This is merely their way of ripping people off.

Great, knowledgeable service! Pete worked on our septic line and was knowledgeable, a great communicator, and a hard worker. He solved our problem! Thank you to Pete!

I had two fixtures draining slow. Called them and they showed within minutes of schedule. Houston did a great job. I seldom give five stars to anyone, but the bill was so reasonable, they get five.

I have used this company a couple of different times, and without fail they have been prompt and have fixed my problem at a very reasonable price. The workmen are very courteous and efficient and have always fixed the problems that I have had. I like the company so much I have signed up for a yearly maintenance check.

I have had to use Rapid Rooter over the last several years for different problems, stopped drain, clogged sewer, and kitchen faucet replacement, just to name a few. I have always found them to be punctual, neat, well-mannered and respectful. They have always done a wonderful job and have always cleared the problem. I would not recommend anyone else but Rapid Rooter. They also happen to be the most affordable, especially when you are on a fixed income. High fives to the guys at Rapid Rooter.

Excellent experience. Our tech Dimitry was on time, diagnosed the problem with our sinks and quickly resolved the issue. I would strongly recommend Rapid Rooter and our tech Dimitry!

Wow! Just wow! We were absolutely blown away by the level of service we received - Prompt communication and shows up right on time. Our bathtub was experiencing some draining issues and within minutes the tech had it completely fixed, months later it's still working like new. Thanks for the great level of service and superior customer service!

ABSOLUTELY THE BEST! We were so thrilled with Victor and his ability to solve our bathtub train problem. He was prompt, friendly, and extremely knowledgeable in his line of work. The price was very fair and we haven't had any issues since his visit. Thanks so much for the excellent service we received - highly recommended to all!