Rapid Rooter
Company Overview
Rapid Rooter offers plumbing services, drain and sewer services, and municipal services to the Rapid City area.
Victor Wood established Rapid Rooter in 1986, the company prioritized fast, friendly assistance, even adopting a checkered flag as its logo. It quickly established itself as the go-to provider for residential and commercial drain cleaning in the surrounding Rapid City area.
David Stertz, who partnered with Victor for more than 25 years, assumed control in 2016 and continues to operate Rapid Rooter with the foundational beliefs it was founded on, “serve your customers, and they will support you
David moved to Rapid City in 1973, relocating from Pierre, SD. In 2016, he and his wife, Becky, a Rapid City local, assumed control of the business. They cherish all that the Black Hills offers, including fishing, camping, competing in local bowling and pool leagues, as well as joining events year-round in the Rapid City and Deadwood areas. Together with their dog Rowan, they anticipate upholding the great service Rapid Rooter is famous for.
Business Services
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
My tub drains again! I'm so thankful for Rapid Rooter! Travis was very professional and knowledgeable. He explained all the work and was kind and courteous. Highly recommend them to anyone!
Cerise V.We had an emergency situation with our toilet being plugged on New Years Day and these guys were on it! Definitely turned our ""crappy"" situation into a good one lol!! Our technician was the nicest guy ever and did a fantastic job. With only one toilet in our home he definitely saved the day!!
These guys rock! Very prompt,curious, and don't leave tell you're up and running. Highly recommend! Don't waist your time with any other company.
Jenny K.I had a leak in my sink and they came over right away and fixed it. Everyone was awesome. Would highly recommend these guys
I requested this company to inspect my sewage system via camera during the home inspection for my purchase of my house. It was a Saturday and in the city of sturgis approximately 30 miles away from rapid city. When the technician arrived he stated he could not send the camera through the 2 inch vent because he did not bring a 2"" camera. The current/prior owner at the time did not want the toilet removed. The technician departed and no inspection was completed. A week later I received a bill from this company for; $75 for ""after hours"" since it was Saturday, $30 for mileage and an additional $75 for the service charge even though no work was conducted. I called to discuss the $75 service charge. After several more calls someone finally called me back weeks later. The gentleman was insistent that I pay the service charge even though he did not bring the right camera for the job. I sent Rapid Rooter the money and will never use this company or recommend them. This is merely their way of ripping people off.
Great, knowledgeable service! Pete worked on our septic line and was knowledgeable, a great communicator, and a hard worker. He solved our problem! Thank you to Pete!
I had two fixtures draining slow. Called them and they showed within minutes of schedule. Houston did a great job. I seldom give five stars to anyone, but the bill was so reasonable, they get five.
I have used this company a couple of different times, and without fail they have been prompt and have fixed my problem at a very reasonable price. The workmen are very courteous and efficient and have always fixed the problems that I have had. I like the company so much I have signed up for a yearly maintenance check.
I have had to use Rapid Rooter over the last several years for different problems, stopped drain, clogged sewer, and kitchen faucet replacement, just to name a few. I have always found them to be punctual, neat, well-mannered and respectful. They have always done a wonderful job and have always cleared the problem. I would not recommend anyone else but Rapid Rooter. They also happen to be the most affordable, especially when you are on a fixed income. High fives to the guys at Rapid Rooter.
Excellent experience. Our tech Dimitry was on time, diagnosed the problem with our sinks and quickly resolved the issue. I would strongly recommend Rapid Rooter and our tech Dimitry!






