Rapid Rooter

★★★★★ 4.6 / 5 (16)
Emergency Call


: 2017 East Hwy 44 Ste 25, Rapid City, SD 57703
: (605) 220-7307
: https://www.rcrapidrooter.com

Company Overview

Rapid Rooter specializes in plumbing assistance, sewer and drainage support, and community plumbing services to the Rapid City area.

In 1986, Victor Wood launched Rapid Rooter, the company emphasized quick, friendly service, even choosing a checkered flag for its branding. It quickly established itself as the go-to provider for drain cleaning for homes and businesses in and around Rapid City.

In 2016, after 25 years of partnership, David Stertz took the helm and manages Rapid Rooter with the foundational beliefs it was built upon, “care for your customers, and they will care for you.”

David has been a resident of Rapid City since 1973, having previously lived in Pierre, SD. He and his wife, Becky, who is from Rapid City, took over the business in 2016. They cherish all that the Black Hills offers, including fishing, camping, and engaging in local bowling and pool competitions, as well as attending events throughout the year in Rapid City and Deadwood. With their dog, Rowan, they look forward to maintaining the excellent service that Rapid Rooter is known for.

Business Services

  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Hydro-jetting
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Prairie E.
★★★★★

These guys rock! Very prompt,curious, and don't leave tell you're up and running. Highly recommend! Don't waist your time with any other company.

Jenny K.
★★★★★

I had a leak in my sink and they came over right away and fixed it. Everyone was awesome. Would highly recommend these guys

DeeDee P.
★☆☆☆☆

I requested this company to inspect my sewage system via camera during the home inspection for my purchase of my house. It was a Saturday and in the city of sturgis approximately 30 miles away from rapid city. When the technician arrived he stated he could not send the camera through the 2 inch vent because he did not bring a 2"" camera. The current/prior owner at the time did not want the toilet removed. The technician departed and no inspection was completed. A week later I received a bill from this company for; $75 for ""after hours"" since it was Saturday, $30 for mileage and an additional $75 for the service charge even though no work was conducted. I called to discuss the $75 service charge. After several more calls someone finally called me back weeks later. The gentleman was insistent that I pay the service charge even though he did not bring the right camera for the job. I sent Rapid Rooter the money and will never use this company or recommend them. This is merely their way of ripping people off.

Leslie K.
★★★★★

Great, knowledgeable service! Pete worked on our septic line and was knowledgeable, a great communicator, and a hard worker. He solved our problem! Thank you to Pete!

Al W.
★★★★★

I had two fixtures draining slow. Called them and they showed within minutes of schedule. Houston did a great job. I seldom give five stars to anyone, but the bill was so reasonable, they get five.

Kakie D.
★★★★★

I have used this company a couple of different times, and without fail they have been prompt and have fixed my problem at a very reasonable price. The workmen are very courteous and efficient and have always fixed the problems that I have had. I like the company so much I have signed up for a yearly maintenance check.

Tamara S.
★★★★★

I have had to use Rapid Rooter over the last several years for different problems, stopped drain, clogged sewer, and kitchen faucet replacement, just to name a few. I have always found them to be punctual, neat, well-mannered and respectful. They have always done a wonderful job and have always cleared the problem. I would not recommend anyone else but Rapid Rooter. They also happen to be the most affordable, especially when you are on a fixed income. High fives to the guys at Rapid Rooter.

Paul K.
★★★★★

Excellent experience. Our tech Dimitry was on time, diagnosed the problem with our sinks and quickly resolved the issue. I would strongly recommend Rapid Rooter and our tech Dimitry!

Charissa B.
★★★★★

Wow! Just wow! We were absolutely blown away by the level of service we received - Prompt communication and shows up right on time. Our bathtub was experiencing some draining issues and within minutes the tech had it completely fixed, months later it's still working like new. Thanks for the great level of service and superior customer service!

Kelsey B.
★★★★★

ABSOLUTELY THE BEST! We were so thrilled with Victor and his ability to solve our bathtub train problem. He was prompt, friendly, and extremely knowledgeable in his line of work. The price was very fair and we haven't had any issues since his visit. Thanks so much for the excellent service we received - highly recommended to all!

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