Rapid Rooter Drain Master & Plumbing Experts

Elizabeth H.

Rapid Rooter came out to my house because there was an issue with all of our plumbing. Unfortunately, my clean out was on my rooftop and they are not able to get to my roof.

Ed was very reasonable in working with me and I appreciated him listening to my concerns. Even though I was frustrated with my situation, he was patient and walked me through the next steps. A+ for customer service.

Michelle T.

I have used Rapid Rooter for at least 3 years now. I will not call any other plumber. This family owned business, is honest, dedicated, trustworthy, and perform quality work that they stand behind. I use them not only at my home but our business as well. I would recommend this business to any person in need of plumbing services. I appreciate all of the times he has come out to help on short notice. Good people and a GREAT local business.

Jose C.

I don't write many reviews but felt I had to after our experience with Eddie from Rapid Rooter. Our kitchen sink was clogged and no matter what I did I couldn't get the drain unclogged. Rapid Rooter scheduled us right away and Eddie contacted us when he was on his way. Eddie was very professional and knowledgeable. Instead of charging me an arm and a leg to clear the clog Eddie explained what needed to be done and suggested I try that first. Everything Eddie suggested worked and our drain is finally clear! Eddie even gave us some preventative tips so this doesn't happen again.
But if we ever have an issue in the future Eddie and Rapid Rooter will be our first call.

Thank you Eddie for all your help!

Lynn V.

Eddie was courteous and professional as he diagnosed our leak issue and suggested several options for fixes. We are pleased with their service and would use them again.

Iya J.

We paid for an assessment on our water heater however the job could not be done unfortunately our service rep was unaware on how to repair or service he stayed on the phone inquiring help the whole time . I was responded back by saying I was not a paying customer which is a lie I have a check that was cashed by this company for the assessment which gave me zero -zip!

Katie L.

A plumber came to my home and was completely off the mark in his diagnosis of the problem. We have a leak in our living room ceiling, directly under the upstairs bathroom toilet. He said he thought the leak was coming from the HVAC on the roof. This seemed odd, since there is no leak on the second floor. An HVAC specialist came out and laughed when I explained the plumber's diagnosis. A water mitigation crew came and said it is obviously the toilet, based on the location of the leak. He was shocked that a plumber wouldn't recognize this immediately. The four-day delay in figuring out the problem has allowed water to potentially make the problem worse, increasing the risks of rot and mold.

I am upset that the plumber didn't even consider the toilet and that his ineptitude may have exacerbated my problem. I called to complain and spoke to the plumber, who said the owner would call me; it's been 3 weeks and no call back. I emailed Diane in the office twice, first asking for a call back and the asking for a refund - no response there either.

Lisa C.

Edward was great, he was efficient and very helpful. I recommend him to anyone needing any plumbing issues. We will definitely use him again if we have any future issues.

Sonny B.

I called Edward and he walked me through the issue with our shower valve via a 5-minute FaceTime video call. A $25 quick fix that we can do ourselves which saved us some money. Thanks!

Parvin M.

Edward came twice and cleaned the kitchen pipe yesterday. He did a good job . He gave me discount for the second time. He was friendly and tried to help and cleaned the pipe. I am happy with his work.

Abby W.

Eddie came out to my house today and did a quick and efficient job unclogging my toilet! He also gave me no nonsense advice on how to deal with flooding on my carpets that saved me money and time. Thank you! I'll definitely call them again next time!