Rapid Quality Leak Detection

Sally K.

Unbelievably responsible company. Josh followed up on a Sunday to help with a problem water leak I have in my home. He gave me guidance and photos I could show my contractor to help me resolve this issue. I highly recommend this company. Superb!

Jorge T.

I hate to write this type of review but I think it will benefit others. Finding the right person for the job has been difficult in itself. I called to schedule a leak detection which they told me that's what they specialize in. I specifically asked if they would open the walls to find the leak as I already had an idea that it might be necessary. The guy said yea but only as a last resort after other tests. The guy came out and did a pressure test which came out fine. Then he was going to open the wall in which I had an issue. Went to his truck then came back saying he didn't have the tools because he had been in an accident a few weeks back and it wasn't the truck he normally drives. This didn't really make a whole lot of sense to me as opening up walls is normal in trying to find a leak and I had also asked that when I spoke to him before I scheduled him. He asked if he could come back tomorrow at 1pm; I agreed. The next day, like an hour before he's supposed to arrive he sends me a text apologizing saying he won't be able to make it because his kid had accident and he is currently in the ER with him. He asked to reschedule for either the following day or the day after that. Of course I said that was fine, we rescheduled to two days from the original visit. I asked if it could be in the morning if possible. Didn't hear back from him that day. The next day I asked to confirm the time for our appointment. Didn't hear back from him and hasn't reached back out since. I tried to be flexible given the circumstances but he just either did not know how to do a leak detection or did not care to help me. Either way this is very unprofessional and he wasted my time. I would not recommend this business.

Nada V.

Referral for Rapid Quality Leak Detection came from the Plumber I contacted to address a leak at the property as it could not be determined where the actual water leak was when the plumber came for the repairs. They diligently checked all the possible areas above ground. As it turned out it was under the slab in the back yard. Josh came the next day, professionally & quicky detected the location of the leak. He forwarded the video to the plumbing Co., plumber came over short time later to assess the game plan to get this resolved and work was all done the next day. I was very pleased with Josh's professionalism and attention to the matter. I would surely recommend him and his services! Thank you Josh!

Denise B.

Josh quickly and efficiently detected that our leak was coming from the toilet. He then came up with a good solution. Went above and beyond! Can highly recommend his services.

Clarence J.

Woke up to a bunch of water in my garage. Water was flowing out of one of the walls. Josh came out later in the day and after a few minutes found the leak. Plumber repaired the next day. Highly recommended.

Richard R.

We had wet carpet at the doorjamb to the hall bath. No water on the tile in the bathroom, just on the carpet under the jam, and we are on a slab. It didn't make sense to me, so we called our plumber, Ton'y's Plumbing. I explain the problem to Angie, and how we cannot find any water leaking anywhere and she says you need to call Josh at Rapid Quality Leak Detection. I was a bit concerned because I did hear from him that day, but found out he was really, really busy. We talked the next day and set up a date for him to come out with his leak detecting gear. After using all the leak detecting ""toys"", no leak was found, but Josh hung in like a true professional and by turning of toilets, he finally determined that the toilet was the culprit, not the sink, not the shower. He said there was most likely a leak in the wax toilet fitting (there was) and that Tony's Plumbing would handle that. They did and it's all done now and we are happy. But it all started with Josh, and Angie, and thank goodness we didn't have to break concrete or rip out tile! Crisis averted. Thanks Josh.

Sanam K.

Highly recommend. Very professional, honest, and knowledgeable.
Came on time and offered me suggestions to save money, which is rare these days.

Charles B.

We're in the Riviera. Had pinhole leak in main between the Cal Water meter and house. Josh came out same day and pin pointed it in a half hour or so. I dug it up later and it was exactly where marked. Had it repaired by my plumber the next day. Very courteous, professional, friendly and quick service by Josh at RQLD!

Georgina G.

Really happy with Rapid Quality! They were awesome and helped us figure out where the leak was coming from even on a weekend. Very responsive and would use again in a heartbeat -- although I hope we don't have to!!

Stephanie T.

We had an unfortunate leak under our slab on the weekend and I placed a call to Rapid Quality Leak Detection. Josh immediately returned my call and scheduled an appointment for the next day. Although he was running late, he communicated to me his status and arrived promptly at the revised time. He was thorough in his assessment, provided pictures of the issue and spoke with our plumber to explicitly explain the situation.
We appreciated Josh's professionalism and will definitely recommend Rapid Quality Leak Detection to others.
Thank you Josh.