Rapid Plumbing

M C.

Complete swindlers. I'm pretty handy and can do some minor plumbing. Had a pinhole leak I couldn't find in a tight, hard to get to area of the house. John came out, 45 min late mind you, and within 10 min I could tell i knew more than this guy. Het ook 30 min to verify what I had told him when he got there.

He was persistent in pushing me to find the leak but I didn't trust him so I asked him to simply put in a shut off ball valve on the line to stop the leak so I could run water to the rest of the house. He started he said this is usually a $350 job. When I told him it shouldn't be more than $150-$200 at most, the argument (a negotiation is civil) began. He came down of the $350 as I told him than his services weren't needed at that price, but still overpaid unfortunately. Didn't have time to do it myself.

Should have taken about 30-40 min tops. Not only did he take over an hr to do it, the welds were terrible. Total time there - 3 hrs.

Hired another company to come out 3 days later - Charged me $300 total, they found the leak with minimal cutting and drilling, repaired the leak and installed another shut off valve. Total time there - 1hr 25 min.

Won't ever call these clowns again.

Scotty P.

I have used RP a few times. This time I called tonight at 6:18p- oh, the plumber will be there in one hour. 3 hours later, they finally found a plumber to do the job, and I cancelled. Horrible service.

Hashem N.

After seeing all of these bad reviews, I don't know what to say to add.
They WILL take advantage of elderly and anybody else when they can.

I am surprised that they are still in business after so many unhappy customers.
Their add is big in yellow pages, and they promise 24 hr. service, but actually they show up but don't do the work until next day. Maybe.

Keep away from any offices that they have.

Robert C.

Wish I had looked at Yelp before asking this company to come out. Interested only in ratcheting up the work from a simple root cleaning to a full lining job (factor of 10 in price). Unsatisfactory analysis of situation with single purpose of selling me a solution I neither wanted nor needed. Estimate for $10K work totally absent explanation of work planned. This company gives plumbing outfits a bad name and reputation. Suggest looking for a more decent company to do plumbing work.

Al M.

DO NOT CALL THIS COMPANY!!! I had them out for a clogged sewer line. The guy said it would be $150 so I told him I had a quote of $79 from another co. He said he would do it for $100. After an hour of listening to the cable go through the lines in the house and even up stairs I told them it's not going down the sewer several times, they stopped and said they needed another truck for $350 more. He worked for an hour with a Hydro Jet and said he couldn't get that done. The water went down in the bathtub and toilet so I was happy. NOT SO FAST!! Two days later it's backed up again.This time the guy comes out and in 20 minutes snakes all the way to the street and sends a camera down to show I have 50% blockage do to roots. Had the !st guy done his job I would be out $100 had the 2nd guy done his job I wouldn't have roots. I called the office to complain and talk to rude and uncaring ass named Jose who said I got a "" Deal "" I'm out $450 and have a sewer line half plugged. These people need to be investigated by contractors licenseing board.

Carolyn W.

Rapid Plumbing in Torrance has been our go-to plumbing service for years. They've installed faucets, a garbage disposal, fixed the water heater, and repaired pipes in the walls and garage. John, a field supervisor, has been our hero. He and his colleagues do a fantastic job. They are on time, efficient, honest, and do outstanding work in the least amount of time. John is amazing as well as personable. I cannot recommend Rapid highly enough. If there were six stars, I would give them six.

Michele N.

Do not use this company. We struck the main pipe that runs from the meter into the house. Called these people and the guy that came out stared at it for awhile and then turned off the water. This was the only worthwhile thing done. It was an eight inch piece of copper pipe that needed to be replaced. He watched us dig up around the pipe and then said he didn't have any copper pipe on his truck. Say what?? Aren't you supposed to come prepared in that fancy truck? Anyway, he had to call his supervisor who showed up in his fancy truck. Supervisor gave me a quote of $750! I uttered an expletive and told them to leave. Then they came back and said $600 was the rock-bottom price. I told them to leave. THEN they came back and asked what I wanted to pay. I told them to leave. They figured that I would do anything to get water service back to my house. I called in favor from a friend who came over, fixed the broken pipe and a leaky faucet in less than 1 hour, Thsi company left me feeling violated and I would never, ever call them again!

C A.

The guy spent two hours. Mostly running back to the shop for parts. Three feet of pipe and $3000 later they were done. I did most of the work. What a ripoff.

Angie K.

What fudge Silvia, are you married to one of those plumbers at rapid, I got ripped off , 300 dollars and was told need big truck for 1600 dollars to clean my pipes, the plumber was rude, he borrowed towels, he made a mess, he left the trash for me to clean, he did not know what he is doing , I want to take them to court, rapid need to be shut down,

Jaysen S.

Fraud and elder abuse for charging my mom who is a senior $592 for an one coupling and less then 20 minutes to put in place. Never call this company as any positive reviews on yelp are obvious family and friends who are covering for this rip off of a plumbing service.