Rapid Plumbing

Denise D.

Do not allow plumbers to perform services until you ask to see their estimate/invoice AND CONTRACT that they have you sign AFTER the work is done. That ""contract"" has a lot of funny clauses and fine print for ripping people off. NO CONTRACTOR does work and then has you sign a ""contract"" after the fact. Don't be hesitant and forget to ask when under pressure. They also seem to oversell to homes where there is unsuspecting elderly.

Lupe C.

Jonathon and mark thanks for the fast fix to our plumbing issue. Will be calling you guys again for any plumbing issues thanks again

Morgan P.

I hate writing this review because we'd been very happy customers of Rapid Plumbing for almost 14 years. They've done small clog jobs to major sewer line replacements all the way to the street and done a fantastic job in the past. So much so that I told all my friends how great they were and recommended them without hesitation. Well, this last experience was so bad, I can no longer recommend them. Certainly, we will not return as customers.

Here's a list of the bad news in order of severity.

#1. We have an elderly husky with access to the back yard. One of the plumbers lied to his manager's face and mine when asked if he had secured the access to underneath the house. He said he had and I didn't check because I had never had any issues with people from this company in previous visits. I found out he lied (and so did all my neighbors) at 1 a.m. when my dog got stuck in the crawl space and howled for help. Thank God my son is old enough and strong enough to lift a 70 pound upset dog out of a tight space. The crawl space cover wasn't secured in any way. No screws in sight. Not even a token effort or sloppy job. Not done at all.

#2 I am most upset about what happened with my pet, but close on the heels of that mess is feeling like I have been cheated. Rapid Plumbing has never been the cheapest company. They are mid to high range in their pricing. However, we felt they were worth it before this experience. They used to be professional, quick, honest, hard-working and people you could count on. They still have their high pricing, but not the rest of the great attributes that made them worth it. It says right on the invoice that I signed their recommendations for a new toilet. Guess what. No new toilet. Did they change the price? Nope. Not even when the toilet quoted was supposed to be $425. If there was no new toilet, then the $425 should have been backed out of the invoice, which the technician refused to do because it was only supposed to be included ""if necessary."" This is just plain robbery. If you go to an auto shop and they give you an estimate, but don't end up putting in the part because you don't need it, you don't then still pay for the part. So I wonder who pocketed the money we paid for a new toilet we didn't get? Very fishy. Either bad company practices, or they've got a big internal issue.

#3 They left large expensive tools in my son's room blocking access to the bathroom.

#4 They cut holes in our drywall to do the work and then didn't replace or cover the holes.

#5 They tracked dirt (and worse) through both bathrooms, my son's room and my kitchen. No booties. No floor coverings. No clean up. None whatsoever. Any friends who know me well know I'm not the cleanest person myself and am not bothered by mess. So you know if I thought it was bad, it was REALLY bad.

#6 They left garbage from the job and old pipe laying about my side yard. No effort at cleaning or picking up at all. Not cool.

#7 They damaged a corner of the shelving unit in my son's room on the way to the bathroom.

To sum up, they endangered my pet, cheated me on the price and were unbelievably sloppy with our premises and their own tools. The only thing I can think of that's positive about the whole experience is at no time was any employee rude or disrespectful. They were always polite. That's something at least.

Hiro F.

I recently hired another company to finish the job. They took care of it @ $90, while the quote from Rapid Plumbing was $375.

Chuck W.

This company is NOT RAPID and is extremely expensive. They promised to show up within 24 hrs to turn off landscaping water line that was continuously running and arrived 48 hrs later and charged over $800 to simply turn off the water that took less than 1 hour without replacing any parts. This company should be called Ripoff Plumbing.

Kristy C.

Quick and affordable service. Professional. Ozzy was very polite and friendly! We had a mainline clog. The first plumber we called came to the house and was going to charge $350. We said no thank you. Ozzy from Rapid Plumbing came to the house shortly after and did the job for $180. And he even borrowed our hose to rinse the cement when he was finished. From now on Rapid Plumbing will be our FIRST phone call for all of our plumbing related repairs.

Charlie J.

Jose Corea came to my house to fix my downstairs bathroom and did an excellent job. He went above and beyond doing more than he needed to. I would highly reccomend him.

Rod S.

Once again, my master bath shower drain was clogged, and I couldn't remedy it by using my hand-powered snake from the local hardware store. I knew it was time to call in the professionals!

My go-to guys is Rapid Plumbing.

Always professional, knowledgeable, efficient, and on time. They are not inexpensive, but they are definitely worth it. Simple declogging jobs to repiping jobs, these guys are legit, and worth the cost.

My tech that came out this time was Jose Corea (also the field supervisor). I had asked for him specifically because he knew my house plumbing layout from previous occasions, and because he has always been very knowledgeable, professional, considerate, and does excellent work. Super nice guy as well.

He ended power snaking thru both the bathroom sink line as well as the shower drain after diagnosing that the root cause of the problem was a T-connection underneath the house. As soon as he snaked thru both areas, the clogging was resolved.

He made some recommendations for improving a portion of our plumbing setup, and said whenever we were ready to give them a call.

He also cleaned up the areas he worked on and made sure all was working good.

Sidenote: Another really good Rapid Plumbing tech is Galan. He too was very professional and did excellent work as well in the past. You can't go wrong with either Jose or Galan.

Thanks again Jose!!

R. Salazar
Downey, Ca.

J G.

Back in September Jose and tony of rapid plumbing replaced a broken drain at my home. They worked their asses off digging out the broken drain and replacing it. They were clean, did the job in the timeframe that was agreed upon for the quoted price? They were very professional and provided outstanding customer service!
Since they I had them do a drain replacement at my mothers in San Pedro. Same outstanding customer service and hard work!
They are my go to plumbers now!

Virginia P.

Great work . Had a stubborn unforgiving clog. Issac worked hard to resolve it then came back the next morning with Brian & success!! They didn't give it up... Thank you for determination & finally starting my New Years off right!