Rapid Plumbing

Patricia D.

9/25,2019
Pat D.
Rapid Plumbing just finished a large job and I am impressed with the work and service. The key was Christian. He explained the problems very clearly, was always on time, had everything professionally organized so the job was finished as quickly and efficiently as possible. Christian deserves 5 stars for himself, not only for work well done, but also for great customer service. Thanks also to Geo for all his hard work.
I will recommend Rapid Plumbing - ask for Christian!

Cianna A.

Christian came to the rescue on Sunday morning when a pipe burst under my house
He finish the job fast and he recommended a repipe so we got that done
That was the best decision made ever
I will definitely recommend Rapid Plumbing and ask for
Christian when ever u need help

Scott V.

I wont use this company again and I wont recommend them to anyone. We recently had a plumbing problem and we had two different plumbers try to fix it. One company used a snake and the second used a hydro jet. We were told the problem was caused from previous work we had done. That work was done by Rapid Plumbing. Rapid Plumbing fixed a clogged sink, dug up the yard, and repaired a very small portion of the main line from the main house to the sewer, but they didn't reconnect the sewer pipe from the mother in-law house back to the main line. In Rapid Plumbing's defense, its been a few years since they did the work. We discovered the problem because we're fixing the mother in-law house up and the plumbers testing the new toilets and sinks found they weren't draining. We didn't think it was caused by the work Rapid Plumbing had done until a plumber used a camera to see what was causing the issue and that's when it was discovered the pipe wasn't reconnected. Unfortunately, the work they had done was about 5 feet below ground and we didn't check their work before it was covered up. We called Rapid Plumbing to see if they could fix it, but they're not acting very professional and wont do the work unless we pay them to do it again. It's easier for us to pay the plumber that discovered the problem and we trust to fix it. Personally, I don't trust Rapid Plumbing's work and I hope this post saves you a little time, money, and helps you avoid some frustration. Like the saying goes ""Let the buyer beware"". *Update: The plumber who discovered the problem called to see how everything was going and I asked him if a root could have caused the pipe to break and he said no. He would have saw a connection with his camera if the two pipes had been connected. Rapid Plumbing didn't connect the sewer line from the mother in-law house to the main sewer line when they did a spot repair on the pipe. Rapid Plumbing was supposed to call me today and they didn't. They don't want to take responsibility or investigate further because they'll lose money when they have to make the repair. *Second Update: It was confirmed today that Rapid Plumbing didn't connect the sewer line from the mother-in-law house to the main line after they made a spot repair. The original issue was a clogged kitchen sink. The other sinks and toilets worked. They stuck a camera down the drain and said there was a clog in the main line. They dug a 5 foot hole, made a spot repair, added a clean out and didn't glue or secured it with a band, didn't reconnect the sewer line from the mother in-law house, and covered up the clean out with dirt when filling up the hole.

Marcela R.

The experience I had with this company does not reflect the one most of reviewers had. I can see that Rapid Plumbing has been ripping people off for many years in many different ways. I can't say if the service they provide is good or not, I can't say if they over charge their clients or if they do not do it, I can't say anything about them other that I wasted the morning waiting for a plumber who never showed. I wasted my valuable time but at least they weren't able to rip me off, so I guess I was luckier than everyone else who has used this company.

Gustav B.

I just want to say that Rapid Plumbing is one of the best services I have encountered in quite a while.
They showed up on time and after checking the sewer pipes were able to explain everything they
were going to have to do. It was quite a large job, but they were able to do it in only 3 days.
When they were done, they left everything looking clean and neat. I highly recommend
them to anyone who has plumbing issues.

Elaine P.

Rapid Plumbing came out to my home to repair a blocked toilet. They claimed the only way to discover the problem was to remove the toilet, which I understood. They brought out the invoice to write up and informed me it would cost $2,400 which I need to pay immediately. I did so. They continued their work, and decided they needed to excavate the floor up about 3x3 feet, after which they needed another $2000.00 to elongate the hole 6"". We paid them. Then they informed us that to repair the issue the entire cost would be $12,888, at which time I realized I was being scalped. I called in another Plumber to assess the situation to hear what he thought, and he looked at the mess, shook his head and apologized for people like this that are infiltrating the business. Rapid plumbing was categorically dismissed and a very reputable plumbing company of over 30 years is in the process of cleaning g up the huge mess, and repairing the toilet for $1,400 dollars. Compared to 13,000... go figure. It would initially have cost me $800.

Don't be as easily duped as I was, don't even consider Rapid Plumbing!

Inez T.

Last week I was serviced by the best plumber in LA county, Christian Lopez. After calling 3 other companies Christian was the most trustworthy professional plumber there is(!!), and he explained everything to me in detail. Many other plumbers don't respect your time, house, or lack of knowledge in the field, but Christian went out of his way to make me feel comfortable with him, his company, and the work he did. He did NOT overcharge either, very honest about his quote and what I needed done. Not to mention he was quick to finish and on time for his work.
-very satisfied customer

karin s.

I shall make this short. Details, speak volumes. The total job they said I needed, would have cost me $17,000.00. -- $ 14,000.00.. with a ""discount."" I ended up doing the total job, for a total of $ 2,250.00. Mid-stream while they were doing the job, my gut said ""NO."" I paid them $4,880.00 ( snaking pipes , digging a 6 ft hole, cutting a small portion of the pipe that was clogged with roots). Then... cancelled the check. I did major research and found out that they over-charged ( highway robbery everyone said. and the quote for that amount of work was $1,000, median ), AND they told me i needed a job i did not need ( to have my pipes ""lined"" ). I had an exactly 1 minute conversation with Rapid Plumbing, told them what I was going to pay ( based on a fair amount, as given by 3 other plumbers ), of $ 1,250.00 and without ANY dispute from them, they immediately said, ""OK."" .... What does that tell you ?

veronica s.

I couldn't be more pleased with the speed and excellence of Christian from Rapid Plumbing. He quickly diagnosed and remedied a major plumbing issue at one of our properties. Christian went out of his way to drive 30 minutes to me to explain everything they would be doing at the property. He went as far as 'Face Timing' with me to show me the old plumbing and the new, improved product that they were installing. I can't recommend this company enough! Thank you Christian and Jose for being excellent representatives for Rapid Plumbing.

Chris S.

Had a small bottle of shampoo get flushed and the toilet got plugged. Called Rapid as had used them before. On arrival, the first thing the tech did was to try and upsell me on a $550 Hydro jet service. I said no and explained that most likely problem was right at the toilet. He then quoted me $175 to snake the toilet, which was high but by that time I was losing money by not being at work so I agreed. He tried a couple of things at the toilet and got it partially unplugged and then gave up. He them billed me for $150 and said if I gave him cash it would only be $100! I wrote him a check and he left. Later that night when I got home from work, fixed the issue myself. I will not call them again.