Rapid First Plumbing

Barbara L.

I called them in the early afternoon for a non-urgent issue, and they were out and the problem fixed by evening. Very responsive! Ronaldo did a great job, answered questions my husband had (and he tends to have a lot of questions!), and was friendly, even to my dogs, who have to greet everyone who comes to the house. I will definitely use them again - keeping that business card handy!

T W.

Had them out 4x in one month as I had two separate problems. Each time I was very pleased with the customer service I received on the phone when scheduling, communication of the appointment time and promptness of service. But the big star here is Troy. He really worked hard and I really appreciate his professionalism. I will continue to ask for Troy and have recommended him to my family members. Thanks everyone for getting us back in the flow!

Mary M.

So disappointed in their dishonesty. I've used them for a few years, but today their quote was $175 an hour plus parts. What they didn't disclose was they grossly mark up the parts price, adding over $100 to the parts cost. Crooks. Won't use them again.

Blaine W.

These folks are lifesavers -- woke up with a clogged sewer drain and called them at 7:00 AM. They had a technician out within two hours who was able to quickly clear the line and get everything flowing as it should again. Super friendly staff, very professional, very helpful and reasonable rates. Highly recommended.

Jae B.

I woke up this morning, on a Saturday, at 6am to take a shower and the water started coming up through the drain, and through the other shower drain, and the toilets wouldn't drain either. ICK!!! I had used Rapid a few years ago and thank goodness I kept their card. I called them at 7am, totally expecting them to tell me they wouldn't be able to help me until Sunday or Monday. But instead, they were at my house by 8:20am! He fixed everything quickly and efficiently and the cost was definitely reasonable. I have a house full of guests this weekend and we all need use of the toilets and showers, so I could not be happier with Rapid First! Thank you!

Elizabeth G.

Absolutely wonderful customer service. I had called another company 2 days ago. They did not fix the problem. Told me to buy a shower guard. Today the whole bathroom floor was flooded again. Called Rapid First they showed up within 3 hours of my panic call. Fixed my problem. They will be my plumber of choice! Manual was marvelous and kind..

Warren C.

Short version:
Meghan from rapid first plumbing was dishonest. I do not recommend rfp bring your hard earn honest cash elsewhere
Long version:
I had a leak in my toilet and was recommended RFP by friend and by yelp. Called and Meghan picked up. I told her my issue and she was going to send someone out. I then asked her about the cost for them to send someone out and she said 175/hr plus parts. That didn't answer my question about how much it will cost for them to evaluate my problem. So I asked her again about the fee for the guy to come in to diagnose the issue and she says 175/hr and they will give me a quote on the total fee before I start. Again that didn't answer my question so I asked her how much will it cost me for the guy to come out today. Then with a slight annoyed attitude, she says it's free for them to come and look and once they have a quote it will be 175 an hour plus parts. Skip forward 3 hrs, the tech came (Travis s5) and I showed him the problem. After checking it out he told me I should buy a new toilet and they can install it for me. I was like great I'll get it and call them back. He said it'll roughly take an hour so about 200 to get it installed. I was okay with that and he told me to call them once I buy the toilet. Then he proceeded to write me a bill for 75 dollars for today's evaluation (service charge). I was a bit confused and told him what Meghan told me. He calls Meghan and she tells him she only told me about the hourly rate. At this point I am extremely disappointed. I don't mind the service charge. The guy came out and did honest work and should be compensated with the fees set. However, what I am livid about is the dishonesty Meghan showed. If she would have just told me the truth or told Travis the truth, things would be easier. In this type of business, trust is far more important. Needless to say I will not be calling rapid first plumbing anytime soon and I will definitely not recommend this dishonest place to anyone. I will also make sure none of my family/friends visit rfp. You never know when they will perform a bait and switch on you. STAY AWAY! More honest plumber out there!

Jack D.

Had work done by these folks in March 2018. The man that did it, I believe his name was Michael, did a great job. Had to call them April 24 in the evening for a backed up sewer. Hispanic man showed up. Pissed and moaned about house not having a ""proper"" cleanout and said if he had to do it the price would be over $500.00 and if I could wait for daytime it would be cheaper. Initially quoted around $250.00. Obviously this guy didn't want to get his hands dirty. Called Kevin at Choice Plumbing 916 879 1300 the next day. He showed within an hour and did the job using the same cleanout the lazy guy wouldn't use. Guess once you have the big truck and the clean uniform you lose track of the aspect of good service. CALL KEVIN.

Angie U.

I was referred to Rapid First by Pocket Plumbing, who was booked all day.
My bathtub and shower were clogged and flooded my bathroom.
Rapid First came out the same day and within the hour.
Sci was friendly professional quick and I believe honest.
I would definitely recommend Rapid First Plumbing. And kudos to Pocket Plumbing for the referral.

Gillian Y.

Great! I called them on a weeknight and 90 mins later we had a plumber at our home fixing our issue! We were very happy with the speed and efficiency of this company. The plumber who came to our house was so professional, knowledgeable and friendly. I highly recommend!