Randy Mask Plumbing

Betsy C.

Toilets were backing up. 8:30 Saturday night, called and they sent Jessie, he was amazing, fixed everything.

Sue L.

This is a reliable company that's been in business for 40 years! Longevity speaks for itself! Highly recommend

Dianne M.

Extremely happy once again! Came home from work water in my patio. What is this? Hot water tank....gone!! Valve will not shut off, main water to home now off. No water on Friday at 3:00pm. Lovely!!! Called Randy Mask plumbing. Told them what was going on to my amazement, by 6:00pm we had hot water!!! Thanks again, I appreciate this! Didn't think it would happen that night. Price even at short notice better than others. Thank you Dianne M

Andrea S.

Excellent, honest, timely service. Friendly technician Quentin explained everything that was wrong with my pipes, pointing out exactly how poorly they were flowing before and after he worked on them. I got water all over the floor- my own fault, he told me to run the sink and I did it with the drain CLOSED! I got out my own shop vac to clean up the small flood in my bathroom and he did it for me then dumped the heavy water canister outside for me. He didn't make the mess, he didn't have to do that. Unfortunately, my very old house might need more extensive plumbing work that this company does not do, but I recommend them highly

Janet B.

Had a stubborn clog in our master bath shower. We are new to Sarasota and asked our neighbor for a good plumber. She recommended Randy Mask Plumbing and we were not disappointed! Called on a Monday and they came on Tuesday. Mr. Larry our plumber was professional, courteous, knowledgeable and had the problem fixed in about 45 minutes! (Plus he was a Seminole fan!) If we have to call a plumber again, it will be Randy Mask Plumbing!

Selmy B.

I call on Tuesday, ask about getting washer valves replaced and if it could be done this week sometime, since new washer is being delivered on Saturday. I explained details of type of washer valves we have and that we would like the same type. I ask approximately how long the job would take. How they charge? I do get their pricing structure, $68 for first half hour, and $96 for each after! I am assured that they can come on Friday between 8am and 9am. Then, I'm asked for a credit card to schedule the appointment. I am told they enter all their appointments on an electronic ticket format and they require a credit card on file to schedule appointments. Really? I asked twice if my credit card would be charged. Nope, just their method of scheduling appointments. Okay. I figure let's give them a try. Here we are Friday morning, I rearrange my work schedule to accommodate their between 8 and 9 am appointment. I leave my mom waiting. Now it's 9:20am, I decided to followup on the appointment. Call and am told there is no ticket/appointment for my address. WHAT? Was told that happened to another client yesterday. Seems to be their computer program. She wants to reschedule her techs to come out but not sure what time they might make it. Asks me to wait. Then asks me what I need done. I hear her speaking with the tech, who asks if I have copper or pvc piping. I have copper. I am now informed that sure they can come out, but the whole they will be making to change the valves is not something they will repair and that the job will probably take 2 1/2 hours! So let me get this straight, now you lost my appointment, you want to come at your convenience not mine, leave a whole that I was not aware would need to be repaired and charge me over $400 for the job. No way can I feel confident with this operation. I proceed to cancel this appointment and will find a professionally managed operation that can explain the particulars ahead of time, so I can prepare myself accordingly. This experience was not positive for me.

Jared K.

Best plumbing company in town ! Very professional and the work they do is top tier! Outstanding customer service and all their employees are beyond professional and honest. I would Look no further for all your pluming and gas needs call Randy Mask plumbing they are the best .

Michael T.

Dreaded calling a plumber but I had a bad kitchen sink leak and some other troublesome issues. Called and they had a plumber come out the next day. I needed a new sink and other bathroom work. All taken care of very professionally and FAST! Not only was my original problem fixed but the guys that came out gave me some great advice that will help me down the road in terms of water conservation, long term plumbing issues and the like. Friendly, professional and clean and worked around my schedule. Will DEFINITELY use again. Thank you Randy Mask!

Carmen C.

Just letting everyone know that after 24 years of using Randy Mask Plumbing they are still the best! Very quick service - they have always solved my plumbing needs.

Drew M.

I had my hot water heater replaced yesterday and was never so thrilled with the service I received! Roland did the job and was very professional in his installation. He took the time to answer all my questions and was very personable. Any future plumbing needs will go to Randy Mask Plumbing.