Ranallo Plumbing

Jackie M.

Chris responded quickly when I called him about a tankless water heater issue. I made a mistake by not asking him his hourly rate or getting a bid. He diagnosed the problem with our tankless. We purchased a new tankless and he installed it a couple weeks later. The bill we received did reflect the cost of materials and there was no breakdown for material cost and labor. After calling Chris he stated he did not have those figures, except to tell me the cost for labor was $218.75. Total bill was $1029.16 for 4 hours of labor. He said his hourly rate was $150.00. After calling Chris to discuss this he was curt and hung up on me. Would not recommend.

Lee M.

Chris Ranallo came over the same day I called him about a toilet leaking. He diagnosed the problem and replaced the wax ring, reset the toilet, and checked for leaks. He called thirty minutes before arriving, wore a mask, and cleaned up all the mess afterwards. I thought his price was fair and the quality of his work was good. I will definitely call him again when I have plumbing issues.

Emilee T.

Always fast, professional and helpful! Anytime we have small or big plumbing issues at the office Chris or Adam are here in a flash to help us out. Always friendly, and courteous--PESC will always call Ranallo Plumbing first.

C J.

I hired Ranello Plumbing twice. On the first job Adam did great and charged me VERY reasonably for fixing a leak in a shower (under $200). The second time around Chris did the work. He fixed two leaky toilet tanks, however on first use a hose came loose which wasn't properly attached, no big deal. However the charge for this job was high (over $600) and for less than that I could have just had the toilets replaced. I am left with working toilets, but the toilet seat screws are completely rusted out which I hadn't noticed and the also the toilet seat supports are missing (shattered). It was in a rental unit. A good plumber would've suggested to just replace the commodes entirely and not fix it the expensive way. Not a happy camper.

Somewhat G.

Had a valve that controlled cold water entering my water heater snap clean off so I called Ranallo. Chris, a certified master plumber, was able to make it to my home. Along with his plumber, Adam, they came , replaced the pipe, the valve, adjusted my draft diverter and reignited my heater in just under an hour. Professional, sharp, and a very fair price. Wish I had known about them first before hiring others to tackle the problem (unsuccessfully).

Thanks, guys.

Joan H.

My husband and I bought our old home in 1995 and began knowing Chris Ranallo then. We've Been using Ranallo Plumbing for over 20 years and Chris et all are knowledgeable, meticulous, talented professionals. We have had everything needed: water-heater, pipes moved for a new shower, everything kitchen and bathroom, outside irrigation! Seriously, look no further for a Plumber, you've found them.

Joy L.

Prompt and nice, even came at 6 pm as we requested, but charged us $175 for 10-15 min of unclogging a toilet with a snake. So... you decide. If you've got money to burn, they'll show up promptly to take it with a smile. If you're struggling to pay your mortgage, call someone else.

David H.

Great family owned business. Chris, and his family, complete impeccable work consistently. It really speaks to the integrity of the company when the owner is often the one who is going out to the calls, even on the weekends. Chris has been plumbing in the Austin & surrounding areas for over 30 years, and you wont find a more experienced or respected individual anywhere else doing the same things.

Chris S.

Chris came out on short notice on a Saturday when I couldn't get anyone else. He was highly regarded on our local NextDoor recommendations list. Chris diagnosed the problem with my water heater, but was unable to source the required parts on that same day, and told me upfront that he couldn't help me that day, and treated me very fairly -- he didn't even charge me for the visit (I was expecting a $90 minimum service call or something similar). I really appreciate the honesty and fairness. I'll call him next time I need some plumbing work done.

Ann A.

Less than 24 hours after my hot water heater failed, it was completely replaced! Thank you Adam and Chris.