Ram Rooter Plumbing & Drains

Dorothy R.

We have used Ram Rooter in the past and always had great service. However, last night was not one of those times. Our toilet was clogged my husband called them to come out. The lady that answered the call said she would dispatch them and they should be out within the hour. After an hour went by my husband called again to make sure they were still coming out. She said yes they were on their way. Two hours later nobody showed up my husband called again. The lady said the plumber wasn't coming because of the rain. Their ad should include that in their bio. It says they are available 24/7 but just not if it's raining I guess. Never did she call us to let us know they weren't coming!! We waited 2 hours!! Very unprofessional!! She was very rude and not at all apologetic. Then this morning she had the nerve to call my husband and ask if we still needed them to come out. We will NEVER use Ram Rooter again!!

Steven H.

This is the only plumbing service we use. Javier is the BEST. They have same day service, even in the evenings. Prices are the most affordable I've ever seen. They have different servicemen that handle particular types of repair so they really know what they are doing. Plus, they are always so nice and very professional. I don't think we will ever use anyone else.
Give them a try, you won't be disapointed!!

Ronald M.

Very satisfied with service! Contacted Ram plumbing today Sunday! Woke up to both toilets clogged wouldn't flush!
They responded within 1/2 hour! Snaked the main drain quick , friendly and took care of problem!

CV U.

The lady answering the phone is EXTREMELY RUDE, you can feel her bitterness over the phone. She'll leave you hanging for hours, when you call back she'll give you a ridiculous excuse why she didn't send anyone.
One of the plumbers always was very reliable but calling this company is a drag. Never again!

Carole D.

Had both toilets plugged up and water coming up in the shower and tub. Called Ram Rooter and they came out within an hour. Javier was polite and accessed the problem and us a quote. We went with him and he got it fixed right away. He was fast and we were very happy the problem was solved and fixed. We will call him again if need be. Other plumbers I called were booked and could not come right away. We found the best.

Ashley D.

Finally! A plumbing company that comes through. We had two other plumbing companies come out before we called Ram Rooter. Neither one of those other companies wanted to touch our clogged kitchen sink. Jonathan came out the very next day in the time frame I had scheduled. Jonathan was very thorough and clean and did an excellent job fixing our clogged pipe. He was very friendly and answered all my questions. The price wasn't half bad either! It's so hard to find good workers these days. Jonathan was such a breath of fresh air. He took care of our kitchen sink as if it was his own. Great service!

Gary L.

Need a CAPABLE, HONEST plumber for a small problem or a BIG ONE? Read this.

This week I discovered a lake of water (18"" deep) had developed under my house - it's built on a raised foundation. One plumber came and didn't want to tackle the job. A second plumber came and wanted to charge me a fortune so I resisted. Then, based on a neighbor's suggestion, I placed a late-afternoon call to Ram Rooter, based a few towns away in Garden Grove. Marcos and James came early next morning and they spent time to precisely determine the cause of the problem.

They gave me a minimum and maximum cost ... and even the higher amount was a lot less $$$ than the previous plumber's proposal. So, I gave Marcos and James the green light. After the water was pumped out, these two men put on coveralls and went down into the muddy crawl space under the house (plastic sheeting had been laid). By the end of the afternoon, the problem was fixed. That was the first great thing. But, secondly, their final fee was a joy to me. They could easily have charged me the higher estimate and I would have been thrilled. But they charged me the lower amount. Really!

When I thanked my neighbor for his recommendation, he told me about his experiences with Ram Rooter. Several times, he'd paid $50 to $100 for things other plumbers could have charged double or triple. It was so nice to meet CAPABLE, EFFICIENT, ETHICAL people. (I believe Ram Rooter is spiritually grounded.)

Angie M.

Update!!! On a prior visit I gave these guys a 5 star rating. More recently we had them return for another issue with our downstairs bathroom. They did show up quickly for us. They cleared the main line outside and left after receiving their pay. We had visitors in from out of state. My husband went out back and much to our upset and sheer disbelief they left loads of toilet paper and HUMAN WASTE all over the sidewalk on the side of our house. I called the company and left a message hoping that they would call to explain why..... never heard back.
Would definitely NOT REFER TO ANYONE!!!

Prior 5 Star review...
We had a problem with our main line backing up late last night. Our downstairs bathroom flooded and we had to shut down water to the house. We called Ram Rooter before 7am and Marcos was out to the house in about an hour. He was kind and listened patiently. He got right to work and had my water back on in less than 30 minutes. I hope not to have any more issues, but if I do I will call Ram Rooter again and will refer this company to anyone that has a need for a respectful, professional, quick and thorough plumber!

Jamie C.

Called they showed up in less than an hour gave a very responsible quote, and went to work! Did a great job, didn't have one part on them to replace a flex pipe, but don't mind that at all! We can do that ourselves! Fast, easy, friendly and great prices! What more could you ask for???

Rebecca M.

Made an appointment on Tuesday for Friday was given a 2 hour window between 8am-10 am. The plummer arrived at 5:30pm. The company didn't communicate with us to state there was a delay. I called the dispatcher three times during the course of the day and was told they were on their way. I am very disappointed with this service.