Rainman Irrigation & Landscape Lighting

Tee W.

If you are looking for a professional, trustworthy, knowledgeable, thorough, reasonably priced punctual, installer for your irrigation system, Rainman is the one to call. Mr. Drake and his partners are the real deal. No hidden fees, no cutting corners, no trying to razzle-dazzle you with mumble-speak, no scaremongering, fishing for additional work, no parading their credentials in defense against questions or signs of reservation, no arrogance (yes, I've dealt with all of this in my journey). They do what they say they will do when they say they will do it. Mr. Drake and his team showed up at my house around 7:30am this morning and were gone by 10:45am. They built my system for my current needs with the stubbing for additional growth (I will be totally relandscaping my backyard, removing loathsome shrubbery and trees). They stand behind their work with a lifetime warranty. Who does that anymore? You're doing something if you can get 3 to 5 years these days. Furthermore, if for any reason you have issues and need to reach them, you can call day or night and the number on the service sticker rings Mr. Drake's home. You may wonder why I'm gushing on and on. This has been a two year (three summer) journey between trying to get quoted and toying with doing the job myself (glad I did not do that!). I've been dealing with flakes, no-shows, folks wanting 50% deposits, supposed """"lengthy lead times"""", you name it. I called Mr. Drake after doing what I always do, scouring home repair sites , google, yelp or what have you. I found him on Angie's List, after researching them, I put my info in. Mr. Drake called me the next day on a Saturday . That was two Saturdays ago. This is Thursday July 5, less than two full weeks later. I now have a completely installed and running irrigation system. As long as I have or plan to ever install a system wherever I move, this is going to be my company.

Kimberly J.

Don and his crew were extremely knowledgeable and professional. You could tell that they have been dealing with irrigation for years. They were able to figure out some standing water issues we were having and came up with a great solution. I would highly recommend! They had a truck full of parts and tools to anticipate any problems that they might come across (broken sprinkle) while visiting customers.

A M.

Rainman Irrigation was awesome! They were fast, knowledgeable, extremely nice and professional. I called about my problem and they were out in days NOT weeks! As soon as they arrived they diagnosed the problem and had a solution available. They were hard working and honest and did an amazing job moving the lines and installing the sprinkler heads we needed. We now have an """"Irrigation Guy"""" in our address book to use in the future and to refer out to friends and family.

Tim R.

Excellent service! Nathan came out and brought to life my older system. Took the time to show me how to adjust the heads and program the controller. Highly recommend them!!

Liz E.

I had to wait 2 weeks or so for service but n May, it was worth the wait. Nathan was very professional and willing to show me how to do the work later. Was not my first service call nor will be my last.

Ryan A.

I called and set up a time for a estimate a week out for over the weekend. I called him the following week to see if he looked at the job and he said he didn't have time. Over the next week or two I kept asking for quote for irrigation system. Then I called after this has been going on for 3 weeks and he acted like he had no idea about it. Then proceeded to say find someone else and hung up. I called him back and he cussed me out and hung up. I told him he is real tough and amazing how that is how you do business! I told him to say this to my face and he said where which then I said at the property I've been trying to get quote for. Funny how you can make time to fight me but not quote me! Anyone that carries themselves like this you should never use! I'm in the industry and never seen anything like this!

Casey S.

Rainman made me aware of everything clearly. He was knowledgeable and fixed the problem quickly. Prices are reasonable. Fixed the broken sprinkle head and saved me future trouble. Highly recommend them.

Dennis D.

Jeff and his crew did a great job. The yard looks great due to the coverage. When I got my first estimate it was so good that I decided to expand the project to cover the back yard too. They showed me how to get the best coverage for the least amount of money. Their expertise at designing, installing and setting up the system was great. They have been very good fixing any problems including next day response to fix a line cut by the phone company. I highly recommend them for your system. I have notice some complaints about cost and response. Last summer was a drought, it prompted me to get a system as a lot of other people. They were extremely busy but still gave me an estimate of how long it would take to get to me. Also anyone can go and grab a handful of parts at a hardware store, it take knowledge and experience to design install and repair your system. They are definitely worth the cost.

Matt E.

Make sure to get your pricing up front!!! All these guys did was complain when they showed up on how much work it was and that they are so busy. I had the feeling that they did not even want to be there. When is was all said in done, they had a handful of parts and 1.5 hours labor and the bill was $625! EEEEEKK! I asked for an explanation and it was like they children throwing a fit. They tried to show me some spreadsheet with their competitors on there to justify the cost. I'm sorry but $625 for 5 sprinkler heads, 1.5 hours of labor and a handful of fittings does NOT add up. Again, I was happy paying their hourly rate and $45 per $10 sprinkler head but then they tried to charge me $220 for a handful of fittings. I was told that they will void my warranty if I did not pay in full. They also said repeatedly said, """"you are welcome to call our competitors next time."""" You know what, I WILL!!!! These guys are overpriced. BEWARE!

Mike P.

I chose Rainman because of its top ranking on Yelp. Big mistake! For starters, you are paying for two people to do a one-man job. (One guy does the work, the other offers moral support.) Far worse, though, is their pricing of materials. They will tell you that their prices are clearly indicated in their invoice, which is true. (Although they never shared it with me prior to my approving their estimate for the work.) They won't tell you how much they mark it up. I was charged $130 for a Hunter valve. An internet search revealed several Hunter sprinkler valves for far less: $19.99 at the Dripdepot, for example. Lowes offers a valve from another manufacturer for $12.97. These are retail prices. My guess is that they paid no more than $15 for the valve that they charged me $130. That is a markup of 767 percent! Worse yet is their markup of the PVC pipe and fittings. Lowes sells a 10-foot section of 1-inch pipe for $2.64. They sell 1-inch elbow fittings for $0.98 each. My job required maybe 3 feet of pipe and 10 elbow fittings. (These are generous guesses.) Throw in $0.56 for pipe dope and cement and we are talking about a cost to Rainman of $13 in terms of retail pricing. Their charge to me: $160. That is a markup of 1131 percent! Long after the fact, I recognized that I had been taken advantage of, so I challenged them on these issues. I pointed out that the markups that they use are excessive and that they take unfair advantage their customers' ignorance of what these items actually cost. I told them that they should be ashamed of this disreputable business model. Their response: """"You're welcome to compare us to other competitors that match our qualifications. Thank you."""" I only wish I had. You should.