Rainman Irrigation & Landscape Lighting

Mike P.

I chose Rainman because of its top ranking on Yelp. Big mistake! For starters, you are paying for two people to do a one-man job. (One guy does the work, the other offers moral support.) Far worse, though, is their pricing of materials. They will tell you that their prices are clearly indicated in their invoice, which is true. (Although they never shared it with me prior to my approving their estimate for the work.) They won't tell you how much they mark it up. I was charged $130 for a Hunter valve. An internet search revealed several Hunter sprinkler valves for far less: $19.99 at the Dripdepot, for example. Lowes offers a valve from another manufacturer for $12.97. These are retail prices. My guess is that they paid no more than $15 for the valve that they charged me $130. That is a markup of 767 percent! Worse yet is their markup of the PVC pipe and fittings. Lowes sells a 10-foot section of 1-inch pipe for $2.64. They sell 1-inch elbow fittings for $0.98 each. My job required maybe 3 feet of pipe and 10 elbow fittings. (These are generous guesses.) Throw in $0.56 for pipe dope and cement and we are talking about a cost to Rainman of $13 in terms of retail pricing. Their charge to me: $160. That is a markup of 1131 percent! Long after the fact, I recognized that I had been taken advantage of, so I challenged them on these issues. I pointed out that the markups that they use are excessive and that they take unfair advantage their customers' ignorance of what these items actually cost. I told them that they should be ashamed of this disreputable business model. Their response: """"You're welcome to compare us to other competitors that match our qualifications. Thank you."""" I only wish I had. You should.

Ed H.

Called rainmaker for a quote on a one time cleanup, needed shrubs trimmed (about a foot height for 15 feet of shrubs ) Mow edge , some small limbs from my tree in the lawn. They came out Wednesday, I HAD TO CALL THEM TWICE after that to ask about the estimate because they never called me. I felt like they didn't care about my business. After I get a hold of them They tell me 2000 dollars , yes 2000 dollars. LMAO I didn't ask to re sod my lawn, so I called another local service and got exactly what I asked for, for 400 dollars. Anyway I can't comment on rainmaker service because they didn't need my business, but please get other quotes if you do business with this company thanks.

Wendy A.

Rainman to the Rescue! Splish, splash, my yard was not taking a bath until Rainman arrived and saved the day! A huge thank you to Rainman for their quick, and professional trouble-shooting and repairs. They repaired broken sprinkler heads, detected leaks I didn't know I had, and changed some sprinkler heads so my yard would be watered more efficiently. All that for a price where I felt like I didn't get hosed! Thank you, Rainman, my broken sprinkler heads won't be MIST and my newly repaired and more efficient sprinkler system now makes MY grass always greener!

David S.

Had to wait 3 weeks for an appointment and he called 3 days prior to confirm I will be there the whole day so I can approve the estimate, they can complete work and get paid. Well they did not show at 10 am so at 11 am I called to see if running late etc. and left voicemail. At noon I text and still no response by 1 pm. No show and no call, disrespectful to say the least and doesn't make sense to me. at 1:30 pm I decide to call from another number and no surprise Don answered, he made lame apologies for having emergency calls however makes no excuse for not letting me know by phone or text that he wasn't coming and then just referred me to a local company that has a 4 week wait time. His arrogance is only minimized by his lack of customer service. I would recommend calling anyone but him.

Amy S.

Got a quick response and the crew was here fixing a leak we had in our condo complex's sprinkler system. We were very pleased with the repair. However, when I called them back to see about making them our go-to sprinkler company, I got a million excuses. We're too busy, we're booked up. When I said, we didn't need them back right away, I got more excuses..we didn't install your system, we aren't familiar with it. Never in my life have I seen a company turn away business. Oh well, guess we'll find someone else.

Don R.

I called Rainman based on the sterling Yelp reviews. And I called them, and I called them, and -- well you get the idea. I needed some repair (extensive) and wanted to expand my system to cover the rest of the property on the new house we just bought. But Rainman did not call me back -- EVER -- and I called repeatedly over a period of weeks! Maybe they do good work for the family members who wrote all these great reviews, but unless they're out of business, they are the most unresponsive company that I've ever tried to do business with.

S K.

Professional and quick and fast in identifying problems and fixing them. Their charge is based on their formula so no ridiculous overcharge. They reminded me of hosts of Car Talk.

Laura S.

They are totally responsive, honest, and have helped me out in a pinch twice when my irrigation system broke. They know their business through and through and are utterly professional. You could even say they are passionate about irrigation!

Samantha D.

We came home from vacation at midnight on a Saturday to find a significant leak around our irrigation valve. We called Rainman Irrigation at 10 a.m. the next morning and the leak was fixed by 12:30 p.m. They were professional, quick, and the price was very reasonable, especially for a Sunday call!

Tim K.

Don picked up on the third ring in the middle of a busy Friday. Worked me into his schedule and did an excellent, professional job getting my sprinkler system back in shape. Literally, a joy to work with - fast service, fair pricing and conducted in a professional manner.