Rainmakers Irrigation & Maintenance

Carly D.

Great experience! Very friendly and knowledgeable. Did my research and they are highly regarded and I was very happy.

Jack E.

Quality family owned business. The office staff has always been friendly and helpful and the guys that have come out to our home are great. It can't be easy to run a business these days, I give them a lot of credit. We will keep using them going forward.

Cynthia B.

This used to be a good company about 15-20 years ago. Now they act like they are doing the customer a favor for even taking their telephone call! Never return calls. And scheduling service is impossible. I called early March for turn on service and they told me the only time they could come to Bolingbrook was in late June! I asked if there were any alternatives and they said find a different irrigation service!!

LOIS B.

Well, the only contact I received was through Yelp messages. I did get a refund minus the $25. They lost a customer and don't care. As a small business owner, you make it right ~ what's $25 to do the right thing? Despite my extensive education in their company policies, the ""Hello, my name is Brenda from Rainmakers Irrigation. I am calling to remind you of your service call tomorrow requiring someone over 18 to be present. If this no longer works for you, we can be contacted at (phone number) "" call NEVER happened. (Despite company policies)
However, this probably worked in my favor because I found a most friendly, dependable company to servie my sprinkler system.

Joe O.

Homophobic experience. A neighbor was using this company. I walked past the home to pick up lunch, and a crew member said in Spanish: ""a lot of f**s walk past here."" I was absolutely shocked. He said this while their crew truck was parked right out front, with the company name and phone number largely displayed.

I called in this complaint and the woman on the line was very sorry and clearly very shocked - she represented the company well and is why I'm giving a second star. But wow... the crew employee is gross.

Editing after company response down to one star.

Sandy R.

Our over 20 years of experience with Rainmakers has been nothing but great. I'm very sorry to hear the negative responses as nothing similar has ever happened. In fact, moments ago I signed the 2022 Service Agreement and it will be in the mail on Tuesday. Techs arrive promptly and are very well trained. Additional zones have been added or modified over the years and again the response and service to modify has been great.

Bottomline, we have been very pleased and will continue using Rainmakers.

Becky P.

I had the best service from Rainmakers. Jose was the technician who came to turn on the system and replace several sprinkler heads. He did an amazing job and was extremely polite and knowledgeable. He was there for over an hour and did not rush to get to the next job. I highly recommend the company and especially Jose!!

Becky P.

Scott C.

Zero Star -- Buyers Beware !

I hired Rainmakers Irrigation & Maintenance of Romeoville IL to install a brand new 13 zone irrigation system in the fall of 2017. One of the (outdoor) in-ground control manifold box with 5 zone controllers had a terrible leak that would flood the underground box which also resulted in high monthly water bill. Mentioned leaks to the Rainmakers service technician in the Spring of 2018 who came in for irrigation turn-up service, the technician tighten something and reported it was fixed. The irrigation system was not used (turn on) for the next two (2019 & 2020) years. Fast forward to the Spring of 2021, upon turning on the irrigation system and noticed the same in-ground manifold box was full of water again.

Called the Rainmakers and the company claimed it is now under new ownership since the initial installation and 2017 & 2018 maintenance period, therefore, is not responsible for any defects incurred under the previous owner. I tried to explain to the person on the phone that I hired the ""Rainmakers"" company not a specific ""owner"" to performed the installation and to maintain the irrigation system, the installation and the fix turned out to be ""defective"". How could an average homeowner possibly know the fix did not repair the initial defect? The Rainmakers person insisted there is nothing she can do.

Bottom line, Rainmakers Irrigation & Maintenance of Romeoville will not take responsibility for any defects for its irrigation system installation or maintenance. Buyers beware!

Update:

To Rainmakers Irrigation & Maintenance of Romeoville IL, when I spoke to the person on the phone today, she did bring up Rainmakers has not been to my residence after the 2018 season and therefore can not be responsible for any work performed on the irrigation system. I proceed to tell her that the irrigation had not been turned on for the past two years and offered to provide proof of waivers of RPZ annual checkups that I had sent to the village. Her answer? We are under new ownership and no, we can not do anything for you on this, but you can schedule a service call for $95 plus $95/hr for any repair services rendered.

Let me be clear, the defect (flooding of the manifold in-ground box) was discovered by Rainmakers' technician the following season (during Spring turn-up) of the installation of the irrigation system. Rainmakers technician reported it was fixed at that time, NOBODY (myself included) had ever touched the irrigation system since Rainmakers installed and subsequently maintained last.

Keep in mind that there is no ZERO star on Yelp, so a little over 1 out of 5 star rating speak volume. I am not at all concerned about if Yelp readers will regard or disregard my personal experience with Rainmakers of Romeoville IL. I am certain that Yelp readers are wise enough to draw their own conclusions.

Make no mistake, I am utterly dissatisfied with the installation and maintenance services that I have received from this business, absolutely will not use or recommend it to anyone.

Kostas D.

I called this business to get an estimate to install 4 new zones on my existing system. This is approx a 2 to 3 thousand dollar job. They told me they would charge me for a service call to simply offer a price for the work and were quite rude on the phone. I would avoid them. They're are plenty of other providers in the area that are happy to offer a price to earn your business.

5/12/21: Editing my review based on the owners response. The response was not accurate to my inquiry and I don't appreciate the business I considered giving my business to publicly questioning my integrity. I was very clear on the additional zones and asked for clarification on why I would be charged for an estimate. The response was that is the policy. I stand by my recommendation to avoid this business especially given the numerous poor reviews.

Matt T.

We recently sold our Plainfield Il home after 6 years. During that 6 year period and 7 summers we utilized Rainmakers for our sprinkler service annually. They handles spring turn on fall turn off without issue.
Scheduling appointments was easy and the appointments were kept without issue.
Living in Illinois the winters would cause sprinkler head damage frequently an they repaired those without issue at each turn on as needed.
During COVID, the workers always arrived with a mask as they had to enter the home to turn water on/off.
I highly recommend Rainmakers for your sprinkler servicing and I am surprised at the reviews online as none of those experiences occurred with our servicing.
Do not hesitate to use them.