Rain City Plumbing

Louis G.

Spent 30 minutes at my home reviewing basement remodel plans. Never provided an estimate and never returned my phone calls. Obviously, we will not be using this business, nor would I ever recommend them.

Adèle C.

Great work (hose bib repair) and really nice people to work with, definitely recommend.

Elle K.

An interior pipe broke recently and we were recommended to call Rain City. I was hoping they could come out that day seeing as we only have one bathroom. I called twice, both times they took all our information, and the second time they assured me someone would call in an hour.

It's now Monday, three days later, and they have never bothered to call back. Not once. A courtesy call to let us know they were too busy would have been nice. Why is that so hard?

Anyway, going with a different company who has worked very hard to make sure we know when they are coming (today) and if they will be delayed.

Chelsea J.

Rain City is professional, knowledgeable, friendly, and honest. We received so many estimates for plumbing repairs and misinformation about what really needed to be done, and then Rain City came out and actually assessed the plumbing. Khlaeb and Phillip provided options with reasonable prices. They installed a pressure regulator valve, shut-off valve, and repipe in a few hours. They're so efficient, and the quality of work is great!. I will definitely call them for all our future plumbing needs. Also, thank you to Cheryl, the Scheduler. She went the extra step to answer a question for me. 10/10 overall experience.

Kristen K.

I had a very pleasant experience with Rain City Plumbing. Their office was responsive when I contacted them, and I really appreciate that they were able to come out to see my condo to give me a free estimate. I contacted multiple other plumbers and they all charged $35-150 just to visit and give an estimate (they ""waived"" this fee if you chose to hire them, which I think is their strategy).

Rain City Plumbing was able to come out and take a look at my shower quickly, and they gave me very clear and transparent estimates for how much it might cost. The two gentlemen who came by were uniformed, neat, and very polite and patient when explaining things to me. They were respectful of my home, and took off their shoes without me asking (when they needed to go further into a carpeted area to look at the back of my wall). They also followed up with me later to offer me a discount on the cost of parts. When I told them I was waiting to hear back from some of the other plumbers I had contacted, they were understanding and they actually recommended that I shop around and get quotes. I really appreciate that they were very willing to educate me as a new home owner, instead of trying to take advantage of me.

While I didn't hire Rain City Plumbing to work on my job in the end, it was purely because I got a more competitive rate elsewhere. I still would highly rate Rain City Plumbing because of the great customer service I received. Thank you!

Zippo L.

Last month we hired Rain City Plumbing to remove and replace a very old heavy cement double wash basin and all its old piping from our basement and removed, designed and reinstalled a new sump pump system due to the leakage of water in the basement. So far this design has been successful. Rain City was my third bid for this job. The reason that my sister and I decided to hire Rain City was because of Khaleb and his co-worker. Listening to their ideas, design, and calm review with honesty (because its easier to tell the truth rather than BS as the two prior bids did to up-sell their income) ..Khaleb was right on the same page as we were! Seriously people...These guys are five star service. We really enjoyed having them do this job because we knew that we could trust their word. Charles D. in Ballard.

Sibhat G.

I hire rain city to do my water heater and #khaleb and his friend did the job. They were friendly professionally organized. Add me to yo main costumer I am gone be calling you guys next time!

Heather L.

Rarely if ever have I had 5 star service with a home repair. Lets just say there is a first time for everything! Caleb went above and beyond to ensure the installation was done well. He was timely, knowledgeable, organized and cleaned everything when complete. I would definitely utilize Rain City Plumbing again!

Mike P.

We had a very nice experience with the crew last month and are pleased with how the bidding process and installation went. Sean and his helper did our initial bid and through a several week process of emails and calls, he kept in contact until we were ready to have the work performed. They were prompt and professional and from other bids that we had received, the pricing was more than fair for the scope of work. As for future plumbing projects, we will be requesting this crew again. Cheers.

Gail R.

We had a kitchen plumbing need and Sean and Darren came very quickly and solved the problem. Their service was friendly and professional.