Raider Rooter

Luis R.

Raider rooter has wonderful staff..John and the field team is very responsive to many issues that that the system they installed demands. The office keeps things moving and emergency services are very responsive. The actual system is absolute garbage.

Diane C.

Awesome job! Service was friendly and really efficient! We have used them for over a decade and are never disappointed.

Nancy H.

Bradford Septic (now RAIDER ROOTER) was highly recommended to me by my brother and sister-in-law, who are very picky about whom they hire. However, Raider Rooter does not provide quality service. On 5/21/21, I signed a contract with RR and gave them a deposit of $4,335 for them to install a new drainfield. I was told that the job would be completed in 30-60 days. They did not even begin to work on the drainfield for 90 days. On 9/21/21 I received a change order, which I was pressured to sign. According to this order, I would have to pay an additional $4,000 because RR determined that I needed a lift station. This is something they should have determined when they gave me a quote, but, of course, they were off the hook for this because of the fine print of the contract. By the time they installed the drainfield, I had had the septic tank pumped SIX times. Yes, they reduced each of those charges by $100, but I still spent over $1,000 pumping the tank! When the drainfield was finally installed, it failed not one, not two, not three, but FOUR inspections! And because they tore up my yard so badly and left huge piles of dirt sitting all over the yard for weeks, I had to pay $600 for sprinkler pipes and heads to be repaired. I also had to pay $2,113.25 for new sod. Yes, RR put grass seed down, but it wasn't the right kind of grass (St. Augustine), it looked awful, and it wouldn't have lasted. And, yes, RR took $1,000 off my final bill of $8,135 (in addition to the $4,335 I had already paid) because they know they BOTCHED this job, but it wasn't nearly enough. My sprinkler and sod guys told me they had never before seen such massive destruction from the installation of a new drainfield.

Phil A.

Called raider rooter for routine septic maintenance competitive rates. The tech that arrived was knowledgeable and gave me some care tips (this is my first time being on a septic system) will be calling back when i need another pump.

Joan H.

The Raider Rooter crews came out and cleared the root clogs in my sewer line. They came back and accurately characterized the clogs with cameras and sonic location equipment. They were knowledgeable and professional in every respect

Jason J.

Can't thank the team at Raider Rooter for their prompt and expert service. They even have me on the list for December's backflow inspection already! Great group of professionals!

Michelle C.

Very prompt and efficient! The technicians are very knowledgeable and helped with all of our plumbing issues. The entire staff is very helpful and accomodating as well!! Amazing service. Highly recommend!!

erika z.

Amazing company. Great prices and very fast, reliable service.

Marcia W.

They did a great job at a very reasonable price. I would recommend them without hesitation.

Franco V.

Dishonest, unreliable, blackmail me! Used their service to pump septic and unclog drain. In the process, they damaged my air conditionning ($850.00) and refused to pay anything for it. They also tried to unclog the drain by """"jetting"""" but their equipment was not working(no water pressure) they were going to send me another crew that never showed up but still wanted to charge me for the unsuccessful jetting. Now they are blackmailling me to call city/ County code enforcement. What does that tell you about their work ethic?