R & R Backflow Testing and Service

Truong D.

I contacted Richard on Friday after being informed from a different Backflow Testing Company that my routine annual Backflow Testing failed. Instead of just paying for the repairs, I decided to get a second opinion since the other company didn't send me a detailed proposal of the repairs to be done. Luckily I found Richard on yelp and sent him a message and he responded within minutes! He even said that he could come out the very next day! Well he DID come out the very next day and performed the test, which did fail, HOWEVER, it passed after a simple cleaning! No repairs had to be done or parts replaced! Richard is very professional and honest and I will be using him every year going forward and recommending him to everyone I know! -KD

Mikki S.

Fantastic service from quotation to completion! Richard really took the time to carefully study what the job required instead of just blindly sending a quotation. Once we had decided to move ahead with the project, they were able to put us in their schedule within the week. They arrived on time and got to working on the job straight away, finishing the installation within just a few hours!

R&R Backflow is a company that is truly committed to not only their work, but also to their customers. Due to unforeseen circumstances, they had to do additional work that was not included in the initial quotation. We expected to see additional charges on the final invoice, but the invoice we received remained true to the original quote - not a penny more!

Outstanding quality of work, outstanding customer service. Do yourself a favor and call this company. They will definitely be our go-to guys from here on out!

Stephanie S.

Richard answered the day I called and informed more of the services he provides. Very kind and knowledgeable. I'm thankful for his patience and costumer service. Recommend 100% thank you again!

K D.

R&R Backflow deserves more than 5 stars! They are professional, knowledgable, reliable, and a pleasure to do business with. They communicate clearly and promptly answering telephone calls and E-Mails.

I dealt with Richard, the owner, and he always promptly answered my questions in dealing with a somewhat complicated back flow issue. He always communicated with me promptly and clearly. He quickly had his technician test and resolve a back flow device and kept me involved in updates throughout the entire process. Richard is very knowledgable as he apparently worked for a major city and was in charge of the back flow testing and compliance on the city side so he has a wealth of invaluable knowledge.

I will definitely use R&R Backflow for my annual testing and future repairs! It's a true pleasure doing business with such a highly professional and reliable organization.

Jaime G.

Needed an annual backflow test done on a short turnaround to meet city due date. Richard and his company came through and was very professional by staying true on estimate of work charges, communication before-during-post work completion, and clean. Based on this project, I would call his company again and refer him to others.

Rena W.

Needed backflow preventer test report completed for the city by the end of the week. Richard graciously fit us in within a couple of days. He offered a great quote and provided the fast and efficient service we needed. Very reliable and trustworthy.

Cathy J.

Richard did great work for us at our house! He fixed our problem and was fast and efficient! Great price and reliable :) I would use him and his company again and recommend them.

Mia K.

Price is reasonable. Very prompt communication. You can always reach Richard thru Yelp,emails, phones if there is a problem. He will responds right away. Techs are professional and finish my backflow exam very efficiently. Sent my a copy and receipt and took care of the city requirement for me. Will definitely use their services in the future.

Gabe B.

It was that time of year where we needed a backflow test done at our place of business like every year and normally I go with a different company but I couldn't get ahold of them so I called R & R and I'm so glad I did. I told him I needed It done asap and was expecting an appt for the next day but Richard actually came That Day! He was quick and very professional. No hassle what so ever. I definitely recommend anyone in need of a backflow service to call Richard. I will be contracting him every year when that time of year comes around again. Thank you Richard

Allen C.

Called Richard for testing our church backflow devices (several of them) and he answered right away and setup an appointment for just a few days later. One of our devices barely failed testing and he patched it up on the spot and retested it for a pass. He also recommended replacing a few stressed bolts with new ones which he also had on hand; that was a no-brainer decision. BTW: Previous testers had pointed out the same problem but didn't carry the supplies and weren't interested in coming back to take care of it...uhg...thanks Richard for taking care of business.

Richard knows what he is doing in the backflow testing niche and is investing long-term in his client relationships. It wont be long before he's operating via word-of-mouth. I'm glad I found him to do our tests this year and in the future. Don't pass up this rare gem in the professional service industry.