R & J Plumbing & Drains

Maria C.

This company has very outstanding customer service very reasonable prices, Raul and his team came to come to my house and check out some Plumbing issues and they diagnosed it to the T and they were able to fix the problem on the spot I would highly recommend this company to the fullest, there's always going to be somebody to say something negative but it's okay, you guys do excellent work I've used u guys many times, and will continue to do so whenever I need Plumbing issues have a great day guys!!

Denise P.

Came to address leak problem at my house. Could not figure out what the problem is so added caulking and left. When leak was still there I called him for a re-evaluation of the issue. Claims to be out of town for weeks. Raul does not stand by warranty of his work and will lie. If you don't know what the issue is just admit it so clients can move on to a more qualified plumber. Providing shoddy work and taking money, and then dragging out time only exacerbate the problem and magnify water damage. Check licenses before contracting work.

Max P.

Raul showed up was very professional and solve my drain problem in about 30 minutes can't recommend anyone better!

Stephanie C.

Raul at R & J Plumbing has helped me out several times this year with plumbing issues! He installed a new toilet and fixed another issue at my work and today had his colleague Jerry come to my house to fix a drain/sewer problem. They are super responsive, get the job done the first time, charge a reasonable price, and have come out same day or next day each time I've called. Thank you both Raul and Jerry- will continue to call you as my go to moving forward!

Don T.

Raul save the day. I was able to schedule an appointment in a little over 24 hours to replace the Fossett that I had messed up. Very professional and on time. Reasonably priced with fast and reliable service. Thank you again.

John N.

We needed our toilets fixed for an internal leak on short notice during the week of Christmas. Raul was super responsive and was able to help us out on Christmas Eve! He was professional, very responsive, and super knowledgeable. Would highly recommend and will be coming back for any future issues!

Marisa B.

I called R&J this morning because our sink wasn't draining. Raul explained to me what it could be and gave me a base quote but explained it could change. He kept in touch with me throughout the day letting me know when he would arrive. When he worked on the sink, he also explained what he was doing and how I could prevent the issue further. Highly recommend!

Quang T.

I usually don't post reviews but in this case I would like inform the fellow customers regarding my experience.

I was initially quoted $350 flat fee for addressing a water leak over the phone, then the fee was increased to $475 when plumber look at the leak. The final amount was again increased to $600. They also drained the sewage from the back instead of from the front clean up access which was unnecessary as the back access was much further. Jerry (boss) and Raul were not flexible on the final fee and would not leave the property until $600 was paid. This tells me that either they don't know what they are doing and don't how to properly quote a fee or they are purposely misleading the customers by initially promising low flat fee over the phone and then increase it.

Additionally, Raul yelled at my a tenant. She had to go over to the neighbors as she did not feel safe. Raul did apologize later.

My experience was unfortunately unpleasant as the fee almost doubled from the initial quote and my female tenant did not feel safe around plumber.

I do not recommend their service based on my experience.

IMPORTANT UPDATE!!! Text messages attached 1-5.

After the review, Raul Godinez reached out and said he could care less about the review, then proceeded to return to the property unannounced which scared my tenant who told him to leave. After that he threatened to put my property on so called ""plumber radar"" so that other plumbers would not do any work at property. Mr. Godinez also accused my tenant of doing drugs without any evidence and even joke about how he charged me $600. This behavior is unprofessional and unacceptable. Attached is the full text messages exchange - I numbered the screenshots since they are not in right order.

I sincerely hope this will not happen to any other consumer.

I will also be filing a complaint with CSLB (Contractors State License Board).

On top of that it seems like he is not licensed as I could not search his name on CSLB website even though he claims he is licensed.

Nao F.

Raul has the best quote and service in San Diego! After we called him, he came to my place within 40 mins and fix our garbage disposal. Very polite and kind.

Mike T.

Raul and his team were responsive, informative, punctual, and effective. Best plumber I've worked with in San Diego. Highly Recommend!