R & D Plumbing & Rooter

Ernie R.

Great service , reliable , and honest I have been using them for plumbing for years I recommend R&D services to anyone who needs plumbing and rooter services

Mary S.

I rarely write reviews, but am so thankful for R&D plumbing I felt compelled to write one. Our condo building had a back-up into a second floor sink. We tried fixing it with another company, which ended up flooding the 1st floor and an entirely seperate bathroom system. We had multiple plumbers out to find the problem and were told we had to knock down walls to multiple units, replace pipes, etc. The quotes we were getting were upwards of $30-40K just for plumbing alone. R&D came out, looked at all units affected, thoroughly explained what they thought the issue was and provided us with the solution. Their quote was extremely reasonable (under $1K) so we thought it was worth a shot. They came on time, fixed the problem, and were very professional. I could not recommend them more.

Sharlene L.

My friend Gladys had leaking water somewhere in her house and her water bill went sky high. She called R & D Plumbing and they came right out as promised and fixed the leaky toilets very quickly. She told me she couldn't have been happier with the service and efficiency. The men knew what they were doing and were very pleasant.

Ted S.

My kitchen sink was stopped up and they were able to get out to my place pretty quickly. Juan was very helpful and he was was knowledgeable about what he was doing. He snaked out the sink and then showed me where my old faucet was leaking underneath. That was good to know. He also helped with the flow of both of my toilets. I was very pleased with the work.

Kevin M.

Disgraceful business practices. My HOA uses these guys because they're used to having used them for 20 years and don't feel like changing. Our building is full of problems and its no wonder after my experience.

They came into my home when I was out of the country to fix a leak under my sink they said. They left my place disgusting with crud from their shoes and tools, didn't bother cleaning up. When I came back there were bugs everywhere. Also, they didn't replace the water valves they disconnected!!

I then had my own new plumber come in, who said R&D should have reattached the lines and updated the valves to modern standards. He gave me a quote to do it for the faucet, dishwasher, and icebox

I called Ruben from R&D to give me his own quote which seemed like a good deal. I verified exactly what he was going to and made sure that that quote was for ""e-v-e-r-y-t-h-i-n-g"" - my own plumber made sure that I verified that. He sends a plumber over who puts in 1 line - to the faucet. and leaves the rest alone. I told him the quote was for everything. He said that Ruben told him to leave it alone.

I call Ruben the next day who revises history and pretends like he said it was just for the faucet and that everything together would be extra. Uhh no. What, should I have recorded the conversation to play back to him? What a jerk. He had the audacity to say ""you want that, you give me more money. you gotta pay more money"" I told him he was lying to me, and he said no. I said yes, and he hung up.

Now it's going to cost me way more than if I had my own guy come in from the beginning.

Seriously go with ANYONE else.

Miguel A.

They are very professional and clean also t are the best to clean drain pipes another companys tried to selling the drian right out wey im bery happy with them

Wendy S.

I wish I'd read the reviews first. The two people who are so bad: Donna and Miguel, have been complained about in these reviews numerous times.
Call a different plumber!
""Donna"" at their phone desk is a rude as they come. I sent the worker away because he was on the phone on a personal call and when I asked him (2nd time) to please make the call later he responded ""I can do everything at once"". but the problem was he wasn't working--was just talking.
I wanted a different worker, especially after he refused to hang up...three phone calls later, R and D (or Donna) is more concerned about making me promise to pay $275 than finishing the job. She hung up on me when I asked that she please have Ruben, the owner call me.
Later, Donna also claimed the call was an emergency, was only 4 minutes, and was about the man's sick child. When I responded that it wasn't--it was over 20 minutes by the first time I asked him to hang up--and that I heard the whole conversation she did not believe me and asked if I spoke Spanish??!! (The call was in English)

Update: the owner never called me and they never came back. Two big holes left, job not done.

Sarah K.

Do not use them they are crooks. Miguel came to our house and clearly did not want to work on a Friday morning. We had a leak between the first and second floor and he kept insisting there was no leak despite the evidence all over the ceiling, until water started pouring out of the ceiling. He then quoted us a range to fix the problem ""depending on how long it takes"" and that it ""could be more."" After 2 hours of work he charged us $550! When I said that was too much ($225 per hour) he said its a flat rate. If it's a flat rate why did he quote us a range??? Also, while here he replaced a shower head with one that did not work and leaked. After I called the company and told them that I thought I had been overcharged and that the shower fixture did not work and was not properly installed. I was told the owners would call on Monday, but no call. On Tuesday I called and Donna told me she would get back to me. Next thing I know, Friday morning, Miguel comes to my house without anyone calling or letting me know and demands to be paid. I told him I would pay a reasonable hourly rate but not pay $250 per hour. He stomped off but it was extremely unpleasant. Buyer beware with this company. They will try to take you for as much as possible. In addition, they do shoddy work - so really overcharging for bad work - they should be out of business.

Eric D.

The assigned plumber was very pleasant, came promptly, worked efficiently and cleanly to repair a broken pipe, and then charged us a reasonable fee. Highly recommend.

Arielle D.

Terrible customer service, was stood up for an appointment that was scheduled. The woman who runs the office offered no alternative times and had no reason to explain why someone didn't show up. She recalled our conversation three days prior when I booked it, so there really was no excuse and to have no option for a reschedule despite it being their fault is pretty unreasonable.