Quick Plumbing Services

Tom S.

Set appointment. to meet contractor about a week ago, had long meeting covering details of water heater installation and related re piping work. Provided Richard with color, blowups of elevations (4 large blow ups) which he promised to return with his proposal. The elevations I had provided to him, in essence laid out most of what he otherwise would have to plan from scratch for his proposal. Some 8 days later and a couple calls to his office soliciting a return call, I hear from his employee, that he seldom sees Richard in office or elsewhere, doesn't know where he is or goes, etc.

Bottom line- No follow up by Richard, he just disappeared with my elevations. Never saw any indication that he even began to prepare any type proposal. He didn't answer his own cell phone or his office line. What a waste of time. A real flake. Very convincing over the phone ahead of initial meet and very confident sounding and assuring in person during initial appointment with clear communications from him about fine tuning some details, preparing proposal and returning with my elevations, pricing, terms, schedule work dates and times, etc. Perhaps I should send him an invoice for the 4 elevations he seemingly decided to keep for some reason.

1/24/14 update. Richard called late evening with a real bad attitude. He wasn't about to explain or apologize for his earlier behavior. He was rude. It was difficult to stay on phone with him, as he made little sense. After he ran out of steam, he finally said he'd return the elevations the next morning and I asked that he call before arriving. He said he would. However, he didn't do that and instead left them on the ground sometime the late evening or at night the following day.

Toni T.

These guys are at the very top of Angie's List...and now mine too! I had two small things for them to do; they came right out and took care of business! They fixed a leak in our laundry area and added new faucets, then silenced a moaning toilet quickly and professionally. Very fair price for expert work and they even offer coupons in their site!

Deb D.

This review has been updated....

The plumber arrived at our house around 5:30, which is 1.5 hours after the 2-4 p.m. window we were given. That's why this is a 3 star and not a 4 star review. While I understand that things happen, including traffic and life, it is the responsibility of the company to communicate and respond to those things.

The GOOD:
However, once John arrived, he quickly got to work and resolved the issue in a timely manner. As most service providers should, he used booties when entering our house, and removed them when walking to his truck. Same was done for his equipment to keep the house clean. This is very much appreciated. John was courteous, didn't seem too bothered by the annoying barking dog, and answered all questions effectively. He even drew a great sketch to help us understand what the heck we were dealing with. We were given a discount for the wait, which I also appreciate.

When asked if I would use the services again, I answered in the affirmative. If the work holds up and gets us our tub back, I'm happy with the services provided, just not the wait time, and I'll be very clear about those expectations in the future.

The Not so Good:
We called this morning to have our shower repaired. They said they would send a plumber between 2 & 4. I called at 4, and was told that the plumber called us when he left Menlo Park 20 minutes prior and he was on his way. Interesting, as none of our phones rang. I phoned back at 4:30 and no one picked up. I called back at 4:50, no response. At 5:00, I was called back and told that the plumber was on his way.

Diana B.

Quick Plumbing is just that. I had a leak above the door in my laundry room. The plumber, Tom, arrived right on time and quickly identified the issue. He explained all that he was doing. He was extremely polite and sweet and soon helped me relax about the problem. Tom is my hero!
The charge was just for one hour and much less than another plumber that I had used who charged $185 just to step through my door!
I would use Quick Plumbing again in a heartbeat but I hope I don't have to.

Michael C.

Had Quick Plumbing out to replace the Wax Ring on my toilet and fix/repair/replace the gasket between my toilet and the bowl. This was over two different appointments. Had the same technician (Bernardo) I believe his name was. He was quiet but very friendly. Great service, Reasonable Pricing and paid what was quoted. No surprises. Will call them again.

Thanks Richard and Bernardo.

Michael C.

Stephen K.

While I did not need any work completed, I ran into a problem installing a replacement water heater that I was unable to solve. Found great reviews of Quick Plumbing on Angie's list and called to have him come out. I was off the phone within 5 minutes with the problem solved and no need to bring someone on site. Very personable and professional and Quick will be getting a call from me next time I need plumbing work completed. Thank you!

Lisa S.

John Gibson came out to my house to unclog a couple of bathtubs. He noticed the overflow plate was never adjusted correctly and this was one of the reasons one of the tubs didn't drain correctly. We were also going to purchase a new toilet, though the one we have is a beautiful unique style. I've had a few other plumbers look at it and John was the only one that knew what was wrong with it and was able to fix it and tell me how to take care of it. He is extremely knowledgeable and has a very friendly demeanor. I highly recommend him!

Dinesh D.

My sump pump stopped working and it looked like it needed a new switch. Beth, the friendly and competent receptionist at Quick Plumbing took all the information and John, the plumber came out as scheduled. He too found the switch defective, but said that it couldn't be replaced as it was inside the pump. He advised me to get a new pump; he said I would save money if I purchased it myself instead of him running around to get it. After I had the replacement pump, he came and installed the pump in less than an hour.
I highly recommend Quick Plumbing.

Harbal G.

Had water heater problems last week. Called up Quick Plumbing and they worked with my hectic schedule. There plumber came on time and fixed the problem within an hour.
Would highly recommend Quick Plumbing based on my experience. Richard was honest, knowledgeable plumber came on time and fixed the problem within an hour.
Would highly recommend Quick Plumbing based on my experience. Richard was honest, knowledgeable and professional. Will use Quick Plumbing for our future plumbing needs.

Pat R.

Arrived on time. Throughly assessed the problem. Fixed the problem. All in 1 hour.

Problem: Washer backed up into downstairs bath and shower.

Did all this courteously on the Sunday of Memorial Day weekend.