Quest Plumbing

★★★★☆ 4.4 / 5 (20)
: 4738 Shavano Oak Ste 1, San Antonio, TX 78249
: (210) 227-8378
: http://www.questplumbingsa.com

Company Overview

Comprehensive residential plumbing solutions company. Backflow checks, hot water heaters, liquid softeners, toilets, faucets, bathroom remodels, drain cleaning, video inspections, leak and line detection, slab leak detection and repair, liquid conservation assessments.

Quest Plumbing, LLC is a licensed and state licensed, locally-owned plumbing provider serving San Antonio and nearby areas. Founder Matt Zimmermann, a licensed plumber with more than 20 years of experience, launched Quest Plumbing in 2008 with a mission to deliver high-quality plumbing services. With the company motto, ""Quality is our Quest,"" the focused team at Quest aims to provide the highest level of service to build enduring relationships with homeowners. Quest Plumbing has continuously achieved superior customer ratings across various review platforms and has received the Angie's List Super Service Award annually from 2009 to present.

Licensed plumber with over 20 years of expertise in the water industry.

Business Services

  • Bathtub installation
  • Drain repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Shower installation
  • Toilet installation
  • Water heater installation
  • Water heater repair
  • Water pipe repair

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Rcm M.
★★★★★

I had a water pipe burst during the recent freezing weather. One company wanted $1000 to repair it. Quest did it for $284. I would have used Quest initially but they were closed for the holidays. The pipe burst early Christmas morning (of course). I have used them for years and they do quality work at reasonable prices.

Jim J.
★★★★★

We've been using Quest for over 20 years and Matt and his crew are top notch! I've had new toilets installed, leaks fixed and second opinions on home warranty lack service rip off artist's diagnoses. They've saved me thousands of dollars in costly repairs by just being honest. A while back they made a mistake and they didn't try to blame me or someone else they just came out and made things right. That's INTEGRITY for you. Today most plumbers think they are providing you a service and make you wait four-five hours for them to show up. Quest still keeps customer service first and foremost!

Brent S.
★★★★★

We have used Quest for several years on our condo and they have always been responsive and reliable.

Donald H.
★★☆☆☆

I cannot recommend, as I do not think they work up to my expectations and professional standards. Overpriced & inadequate customer service.

Diana H.
★★★☆☆

This is my first experience hiring a plumber. Usually my husband can take care the job himself. However this was the pipe under the concrete so we had to ask the best plumber in town to helped us out. Compare quotes with some high school graduates plumber, Quest Plumber is honest and professional. I only wish they understand the sense of urgency. We had to wait two weeks to get an appointment. On the day of the appointment, they were late for an hour. And during the job, I do not sense that the plumber understand I really need my water back soon. They just take their time walking back to the truck and finishing the job. And 6 hours of labor for plumber and a helper cost me $990= $165 per person per hour. Why am I paying the helper $165 per hour, when he is just doing what the plumber tells him to do. Am I paying for his professional development? Anyway... Quest plumber is honest and you don't have to worry about them not following the rules, law or codes. Just remember, it will cost you a month of paycheck.

Bailey N.
★★★★★

What a tremendous experience we just had with Quest!

A month or so ago, we had another plumbing company out to the house for what we thought was an emergency. Before we knew it, they quoted us $20k to fix our issues. Quest was our second opinion.

I cannot say enough about our experience. Brylee (hope I spelled that right) came out; he was extremely nice and easy to deal with/talk to. Together, after I explained everything I knew and was told, we worked together to form a game plan to tackle the problems.

Imagine that! Actually being involved with decisions regarding your own home!

Brylee took a TON of time with us, walked us through every aspect of what he encountered/saw with the pipes under the house, and left us feeling fully informed and comfortable.

I cannot say enough about the job Quest (and Brylee) did at our home!

Definitely call Quest - you'll thank us.

Michael B.
★★★★★

They have taken care of our church facility for a number of years and you would be hard pressed to find a more responsive and honest company like Quest.
Every employee and representative from Quest is always kind and concerned and been able to solve our problems in a timely manner.

Michael Bauer
Administrator
Hope Center Church

mark w.
★★★★★

From start to finish everything ran smoothly. Everyone was very professional and courteous. Juan did an awesome job on my bathroom sink project. He kept me informed of everything he was doing to ensure it was meeting my expectations. Could not be happier with the outcome.

Bryan T.
★☆☆☆☆

I had Quest out to my house, very over priced. Wanted 700 to sell and install a toilet. I told them to get lost. What a rip off! Went with another company for about half the price.

Val M.
★☆☆☆☆

I called to hopefully talk to a manager or someone that makes decisions. I was put in charge of a project for a local school and before I could finish my first sentence I was told WE ARE NOT INTERESTED and hung up on! The woman at receptionist was RUDE! If they don't listen to everything how the heck are they going to know what I need or am looking for from their company. Just something to think about. I am sure the people who do the jobs in the field are phenomenal but the reception needs some help and or a crash course in Customer service training!

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