Quarter Moon Plumbing AC & Heating

Jill A.

We paid our bill (after not receiving one for quite some time) and the check is showing cleared yet we are still receiving bills from this company. We contacted them and they have definitely cashed the check but aren't showing it paid toward our account. They said they would get back to us. We shouldn't have to keep calling them to make sure the check they CASHED and the money they have been PAID for crappy service in the first place is going towards our bill. Ridiculous. This company is poorly organized and I have now taken the time to demote the 2 star rating, which was bad enough, to a 1 star rating that they still aren't deserving of. BUYER BEWARE.

*Update since yesterday- Quarter Moon has since contacted us and suggested that perhaps they came out twice which is why we are being billed twice. What?? No, QM, you did not come out twice, as my original review reflects. Attempting to squeeze extra money from unhappy customers for a nonexistent job is not helping your business or my review. They said they would call us back and my husband simply asked for the copy of their signed invoice for this (imaginary) job. They said they would look into it and call us back. The Better Business Bureau call is right around the corner so I hope, for their sake, they call us soon. This has become ludicrous.

Mr F.

I have major trust issues and am VERY hard to please. That's why when I find someone i can
trust (very rare) I never let them go and tell EVERYONE how awesome they are.
People, Quarter moon is an old school customer service and pride in their work company.
Put their number in your phone and never worry about getting ripped off again!

Deborah B.

I had to call Quarter Moon Plumbing to complete a job for On Time Elmer.

On Time Elmer had been paid $30,000 for a job that was to take 10-11 days to complete. FOUR MONTHS later On Time Elmer finally "completed" the job. Within 3 weeks I had sewage spewing out in front of my house where On Time Elmer failed to properly complete the job. I called On TimE Elmer since they supposedly warrant their work, but they couldn't figure out how to fix their own work and left without doing anything.

I called Quarter Moon Plumbing. They knew almost immediately what On Time Elmer had done wrong. I had to pay them $3,000 to do what On Time Elmer should have done.

Unlike On Time Elme, Quarter Moon Plumbing came when they said they would, did not disappear for days and weeks at a time, and worked until the job was completed.

Everyone I spoke with at Quarter Moon Plumbing did exactly what they said they would do and completed the work in the time frame they promised.

Unlike Elmer Zubiate, who never returned even one of my eight messages, I was able to speak with the owner of Quarter Moon Plumbing. Funny, you don't have to hide when you do the right thing.

I highly recommend Quarter Moon Plumbing.

Patricia Y.

Knowledgable - Kept cost down
We had 3 plumbing issues. Robert, from Quarter Moon, explained what needed to be done. He suggested we get parts for faucet directly from manufacturer. As retired home owners, every penny counts. Thankful for knowledgable service and cost efficiency.

Ana A.

They are now my A/C repair shop of choice. They provided same day service, found and fixed the problem, were polite to my tenant and charged a reasonable price. I couldn't be more satisfied with their service.

Melanie K.

Okay so I discovered a water leak on Saturday l called and left a message to get an appointment for Monday not wanting to pay emergency prices. I got a call by 0800 on Monday morning and was easily scheduled between 11 and 2 pm. Luckily for me they had a cancellation and they arrived by 1000. The workers were Mike and Mike and they even offered to help me carry my groceries in. But at 99.00 dollars per labor hour I politely declined and got the free labor from my husband. My hubby then dug up the pipe and found the leak. They were done in a bit over an hour and the total cost was 141.00 I was so relieved not to get a big bill. Very happy with the service!!

Paula J.

A slow leak behind upstairs bathroom tiled shower wall, and also a/c drain clog diagnosed, quickly and skillfully repaired, and a/c inspected/serviced all in the same morning!
Great pre-service communications, prompt arrival, helpful and polite by fully explaining issues and needed services. All employees were very tidy and thorough with both issues - went above and beyond, far exceeding my expectations!
Highly recommended!

Damien B.

George and his team took steps to keep my cost low, arrived on time, and worked efficiently to replace a failed Manabloc. I appreciate their honest advice, professionalism, and reasonable cost. They worked very hard on my behalf to find parts and keep costs low.

Carol B.

Michael and Soe were great. They arrived quickly and did several jobs around the house for me. The main job was putting in a new toilet, and they were friendly and polite. The other couple of jobs were small, and they took care of them quickly and efficiently. Good job overall!

Deborah F.

This is our second time using Quarter Moon Plumbing. The first time was for a leak, the second time was to install a dishwasher. It was cheaper to have them do it, than to have Lowe's. My husband called in the morning and was told someone would be out in the afternoon. A little while later they called back and said there was a technician available in our area that could come out sooner, and we said sure! James arrived about 30 minutes later. He was professional, informative and friendly. He had it hooked up in less than an error. We will keep them on speed dial.