Quarter Moon Plumbing AC & Heating

Bay B.

I used Quarter Moon in the past for plumbing services with good results. I called for service on my AC. After about 45 minutes, the technician said that there were several issues with my unit, and it needed to be replaced. He worked up a quote and charged me for 1.5 hours of service.

I reached out to another AC company for a second opinion. After several minutes, the technician explained that a wire in my unit came loose and blew a hole in the refrigerant line. He repaired the line, replaced the wire, and added refrigerant. The unit works fine. What a waste of $133 and my time.

Melissa M.

I had them come in to repair my kitchen sink, as the garbage disposal bubbled up into the other sink. They dug out some item that the previous owner's kids had jammed into the disposal and declared it fixed. It wasn't. Then said the warranty had expired when the same problem continued in the future. I would avoid them.

Caro C.

Very impressed on how efficient Quarter Moon is. Our insurance contacted them because we have a water leak in our plumbing system that needs to be found. The moment they came out they got right to business and looked for the leak. Along the entire process they explained what needed to be done and showed me the leak. Glad our company recommended Quarter Moon.

Ekaterina M.

Ridiculous charges, for 15 minutes on sight they charged me $160.00 , but really were going to charge $214.00!! For a toilet part that they did not have! And charging customers for their driving time to Home Depot and back thats outrageous !! By the way no estimate in my hands either!! Will not recommend or use again.

Kristina P.

We called this company on a Monday and they came out on Tuesday to give us a quote and were able to start work on Wednesday now they said they would be done by that Friday and we have been without water at our house since Sunday. As it turns out they had to do more that initially quoted and it was going to take longer which we understood but when the following Monday came around and nobody showed up we called and they said they had an emergency and would be out again Tuesday morning. Not sure what is considered an emergency since I have been without water now for over a week and have to stay at a hotel but I was furious. They show up on Tuesday around 9:30am they don't work past five and finally that following Friday around 9pm (the only day they worked past 5pm) they were finished. I will not be using this company again.

Jeanine B.

I sprang a leak in the air chamber under my bathroom sink. I got up to a flooded hallway this morning. Bobbie came out right away, over a two hour job. Bobbie fixed me up and I was sooo happy with the bill! I was in such a panic this morning when I could hear spraying in the wall under the sink and my hall was full of water. Thank you Bobbie and quarter moon plumbing!

Sue C.

Had an unexpected plumbing emergency and these guys were great. They were able to send someone with in 2 hrs ..due to a cancellation.. fixed my problem quickly at a reasonable rate! Then my neighbors also had a leak and he fixed theirs too! I will definitely use these guys again

Elmer C.

We have used their services on many occasions, to unclog drains, install fixtures and find leaks in two homes. They are fast, efficient, prompt, fair, honest and never pushing unneeded repairs. We had a leak in a newly installed water line (not by Quarter Moon) that was faulty. They quickly isolated the hot water leak in an outside wall, removed two bricks without damaging the wall, replaced the bad fitting and cleaned up in less than 90 minutes. Their expert service crew impressed us every step of the process. We highly recommend them.

Robert C.

On August 4 Quarter Moon broke a water line disconnecting an attic water heater. Was told by supervisor that Quarter Moon would "make things right". They called Blackmon Mooring to dry the damaged walls, ceiling, and floor. They made sure to charge my credit card. They never sent an insurance claims agent to inspect the damage. Then they haggled with the contractor we arranged to make repairs. On September 4 we were told they would cut a check to cover the repairs directly to us (not from their insurance company). Still no check. Now we're being told that they had to do additional paperwork. I guess that was just added from our last conversation. Letters to the Texas State Board of Plumbing Examiners and the Better Business Bureau being prepared. They were correct, we will "make things right".

Steven S.

After another company's repairman cancelled his appointment twice, I looked up Quarter Moon Plumbing. Within an hour, Michael from Quarter Moon made it out to the property and provided an estimate to repair an overflowing P-trap for a washer drain. When it came time to perform the ~$1200 repair the following workday, Seth from Quarter Moon found a MUCH more affordable solution. Bottom line, even though I was already sold on a ~$1200 fix through Quarter Moon, the company had the integrity to provide me with the most affordable solution (~$900 savings).

Two months later and the washer drain is still working flawlessly.

Most recently, I was convinced that I was experiencing a slab leak and called Quarter Moon to investigate. They had a team out the same day and John was able to assure me that the heat radiating from my floor was only due to the copper hot water pipes and not from a slab leak. Again, Quarter Moon possessed the integrity to sell itself out of an expensive repair.

Throughout both service calls, Quarter Moon employees maintained incredibly professional standards and offered thorough explanations for all their work. Quarter Moon will be the ONLY plumber I call for future service!