Quality Service Plumbing

Peter L.

Great service and response time! Calling in last minute on a Sunday and got a super fast response from Andrew. He was very professional and knowledgeable. We really appreciated his service and will be recommending Quality Service Plumbing to family and friends!

Sharon B.

Very efficient and professional service. Quality is what they did. I was thankful for Andrew explaining everything and Jeremy and his assistant's getting everything done pretty quickly. Installed toilet, unstopped bathtub and replaced two shower units all in an afternoon.

Richard B.

did the whole house. Pricing is great. Would highly recommend They beet everyone's price by a lot

Manuel V.

We had developed a slab leak, and Quality Service Plumbing was the first one to respond, and they sent out someone right away. Jeremy was very professional. They were able to diagnose and fix the problem right away. I would recommend them, as we had no problems.

Melinda L.

My pipes decided to act up two days before Thanksgiving with a household full of people expected to arrive for the holiday dinner. I am in the real estate industry and routinely interact with plumbers, electricians, handy people, etc. My current plumber is out of town (fantastic). I knew it was going to be a challenge to find another competent and honest plumber that wouldn't take advantage of the holiday (who is willing to act swiftly without overcharging me). I made the decision to contact Quality Service Plumbing after 1.5 hours of conducting research on Yelp and other sites. They provided 24/7 emergency services. It was around 6 am that I reached out and to my surprise I received a quick response from Andrew at Quality Service Plumbing. I provided details about the situation and the urgency. Andrew promptly set an appointment for a FREE QUOTE, for the same day, at 8 am (two hours later). Andrew arrived timely and ready to work. He is professional and courteous (Before he entered my home, he volunteered to wear paper booties over his shoes to protect the floors). I was impressed with how thoroughly he investigated the situation to ensure his diagnosis is accurate. A camera was placed in the pipes and methodically made its way around. I could easily see the area(s) requiring attention (I don't easily trust so this was extremely helpful). Andrew took the time to answer all of my questions and also offered a few remedies for me to choose from. He was very understanding and did not pressure me to spend a large amount of money. In the end, he fixed the issue in about an hour or so and pricing was affordable and fair (better than most other places from my experience). I have already recommended him to my own clients and family. There will be no hesitation to call him again if any other plumbing issues arise. Quality of work, customer service, response time, pricing, great care and attention to detail were all excellent! Thank you Andrew!

Isaak C.

Andrew came to my in laws and took care of them. He is really professional and fast responsive on the call. The price was really good compare to these other big name companies or another companies I called. He is a man of his word to his work he does! I would recommend him anyday of the week

Gary H.

I needed a repipe on a rental home I own in Chino Hills. Job included removing old galvanized pipe and replacing with pex and copper for bath, kitchen and water heater/washer dryer in detached garage. Andrew was responsive with communication in the quote process and during the job. Due to rain at the property, the job took 2 full days instead of the one estimated but the Quality crew seemed to be more about quality of work than speed. Andrew even replaced a shower valve that was clogged up at no extra charge because he was concerned everything would work properly when completed. Cost on a large project was important and Quality Service Plumbing was one of the lower quotes, but his good communication to go over all the details and adjust quote as needed sold me on this company.
Time will tell but as I watched the work over 2 days, I was impressed with the attention to detail and thorough work. I would recommend Quality for any large or small plumbing job you need.

Sherry W.

Second time calling Quality Service for plumbing work. Kitchen clogging this time, which we had other plumber to snake out a year ago. Andrew, Jeremy, and Ronnie came out to assess. We decided go with hydro-jetting to option to fix the problem. The team is very on time and prompt. they provided full service to clear and camera exam the cleaning with 1 year warranty. Checked the camera, pipe looks clean and cleared Really appreciate their explanation andenjoy their service.

Patricia R.

One of my three toilets was having problems after flusing. The water would fill way up then empty to nearly nothing. I called Andrew with Quality Service Plumbing. He was very nice and responsive. He informed me that Jeremy, the technician, would be contacting me which he promptly did. Jeremy came out the next day. I thought I needed the main sewer line snaked. I sat on a stool and looked at the camera images while Jeremy ran the camera down the entire length of the sewer line out to the street. To my surprise the sewer line was completely clear. I did not need it snaked. Jeremy thinks I was flushing the toilet too fast and quick. He instructed me to hold the handle down a bit longer for a better flush. Andrew and Jeremy were both very professional, super nice, and responsive with my questions and concerns.

Griselda A.

Had a major plumbing issue and I sent a request out immediately had a response from quality service and had a technician out at my home within a hour. Knowledgeable and highly professional in all aspects in there work! Would recommend calling quality service plumbing if you are in plumbing danger. They took there time to explain the issue and gave me multiple options to fix the issue and solved my problem and I was able to get back to my busy Friday!