Quality Rooter & Plumbing

Lennie D.

Get a set quote prior to job. Although they do provide quality plumbing work which is most important, the hours they bill are ridiculous. 7 hours for a garbage disposal and 3 hours for a new toilet. get the hours in writing and don't pay a penny more.

Steven K.

""Quality Plumbing"" is the plumbing company our condo association recommends for our building downtown.
We'll never use them again.
Today we needed a replacement of a 1/2""'dual washing machine valve done. The plumber that showed up 20 minutes early (not a good thing for people with highly scheduled lives) acted like he had never seen one before and wanted to replace with 2 single values (thus loose water pipes coming out of the wall).
I told him they were available at the Home Depot 10 minutes from my house for $26. (They were actually $26.82).
He said he couldn't do it or if he could, not today.
I had already paid to shut the water off to this portion of of building so I went to Home Depot, got a new one. Removed the two screws and the old valve. Put the new o-rings & valve in. Works great.
He could have taken the time to get the part, installed it, and still have been finished within an hour.
I was going to have him snake three drains because one is slow draining. That could have been a second billable hour. Their loss.
About 1.5 years ago we had them replace of sink drain stoppers. After the ""plumber"" left, I noticed the name on the stopper was installed upside down.

Never again will we use them & I hope to have them removed from our condo association's list of acceptable plumbers.

Jeffrey N.

I used them once and they were fine. Called about a 2nd appointment. Called back an hour later to schedule them and they didn't answer the phone. I called over and over in the next few hours till I just gave up and went with a different plumber. Who doesn't answer their phone at 2 PM on a a Friday?

John B.

Within the past week, I've called numerous times and left multiple voice messages. No-one answers their phone...no-one calls me back! Same story for my contractors. I just need to schedule a simple water shut-off. They're the preferred plumber recommended by my HOA, but if they can't respond in a timely manner, what's the point?

If they ever respond back to me and have a decent excuse, I'd consider amending this review. But until then, no call-backs get 1 star ¯\_(?)_/¯

Nicholas J.

We have used Quality Rooter & Plumbing twice on ""emergency"" type calls. They were recommended to us by a close personal friend. Quality Rooter & Plumbing was able to dispatch a plumbing technician within a few hours in both instances, which is NOT always easy to do.

Daniel was our technician on both of our service calls. Daniel was extremely professional and informative as he went through his troubleshooting procedures. In both cases, he went above and beyond to ensure our plumbing issues were handled correctly and there would not be a recurrence. Thanks for employing people like Daniel and for being a fair, honest, & trustworthy company.

We highly recommend Quality Rooter & Plumbing to all of our San Diego area friends.

Dave T.

Been using QRP for any plumbing needs we have for almost 2 years now. Great company, great people, great experience all around. Highly recommend them.

Ev R.

I emailed them on a Sunday for a clogged bathroom sink, they came on Monday morning at 10:30 am. Wow. They needed to replace the tubing under the sink and only charged for the parts on top of the hour of labor. Professional work and quick communication at a fair price, need I say anything more?

Chuck C.

Would recommend there service hands down! Had a flow problem with a shower that lets just say others couldn't fix at my expense! Turned out with better experience came better results, of all things it was blocked because of an over soldered joint which Eric was quick to disclose and fix in a timely manner! Experience and quality service above all!

Jim S.

Just referred quality plumbing to one of my friends Andre. Their bathtub was full of poop and did not know what to do. They said they found quality router on yelp and I said yeah I've used them before give them a chance. $85 and it was fixed good job quality router.

Eric S.

Arrived early, out the door in just under two hours, cleaned up after themselves, great job. Eric spent time not only doing the job but providing valuable education to prevent future problems. Also the price couldn't be more reasonable, I called several other companies for jetting services and they were outrageous.
Thanks for getting my drains taken care of, it's nice to do laundry again :-)