Quality Plumbing & Rooter

Jenne L.

Horrible! William is very rude. He doesn't answer the questions, instead, just kept saying he can fix it. He doesn't seem he cares about his business and his potential customers. I can't trust he can do a decent job if he doesn't even talk to people nicely. There are so many good quality plumbers out there, so I chose to pass him.

Robert B.

Orlin did a great job installing bathroom faucets for me, he was there in 1 hour was quick and efficient, very nice work! I would recommend Orlin and quality plumbing to all my friends and family.

Amy A.

They arrived fast. Very great service and very kind. Were able to fix my drainage problem fast and effectively. Definitely recommend and will forsure hire again!

Neel B.

Everything you could want pretty much. Picks up the phone and will make it a priority to schedule you that day which is what you want & need on the day you have a serious plumbing issue which is what we had (pipe burst). William was very reasonable in his pricing and cleaned up after he was done. He could have easily tried to charge more. Highly recommend.

Susan H.

My heater went out and I thought I would have to get a new one. Anthony from Quality Plumbing and Rooter was able to determine the problem and order a part. He came back and put the part in and I have had wonderful heat.

David C.

Helpful and friendly. Quickly diagnosed my problem and recommended course of action. Will definitely call again for future work.

Al A.

I contacted Quality Plumbing and Rooter service today (10/18/2022) because my outside water meter indicated I had a slow leak. After looking at all my outside and inside faucets, toilets, underneath the house and under the sinks I called Quality Plumbing and Rooter. They showed up within an hour, carefully examined all my faucets, underneath the house and all irrigation valves and finally found a very slow leak in one of outside irrigation valves next to my raised garden beds. Yeah!! Orlin Garcia was the name of the plumber who patiently assisted me with the leak detection. I intend on hiring him in the future with a toilet that it is eventually going to be replaced by me. I am always looking for quality companies who show up, don't charge and arm and a leg and have great customer service. Quality Plumbing and Rooter is one of these companies.

Al Acuña
Clayton, CA. 94517

Jerry M.

Arrived on time, quoted me a reasonable price, performed the work I asked for with no pressure to do more than what was asked for. Will use him again for any of my plumbing issues. Thanks William.

Christina P.

I'd give less if I could. Granted I live in a rental and did not pay for the services I wanted to post this to help prevent someone from going through this.
They were to be at my home for one day to demo and re-tile a leaking shower. It's a stand up shower not very large. They arrived the first day and I had taken the day off work to ensure my dogs were out of their way. They got there and did not even begin working for about 30 minutes. Then one left, I'm assuming to buy materials for a job that had already been bid out and quoted. He was gone for almost 2 hours. When he got back they sat in the truck for lunch. The other guy pretty much stopped working while the first one was gone. He carried a bucket or 2 of demo material to the lawn. Yes, lawn! After 6pm they finally left. But we're not done. They had 11 more tiles to install as well as attach the shower head, nozzle and put the door back on. They told my husband they would be here at 9:30am to finish. I was livid, I could not take another day off work and I work from home. 9:30 rolls around, nothing. 10, nothing. At 10:15 I message my husband to call them. The person at the office had no clue that they told us they would have to come back or that they left their tools and supplies stacked in my bathroom. So I had to spend the day locked in my office with my dogs. It took them the entire day. They were not done until around 5:30 pm. Then we inspected the work. I do not even have words. I'll leave the photos for you to see. I would highly recommend NOT using this company. My front yard is still covered in tile pieces. My hallway had debris tracked all up and down it.

Cecilia S.

Sloppy work resulting in Emergency PG&E Gas leak services at night

This plumber was hired via Bay Area Underpinning (as a sub-contractor) to install a flexible gas line as BAU lifted my home. Upon completion of the house lift, ""Quality"" Plumber returned and reinstated a hard gas line. Upon locking up my home that night, we smelled a significant gas leak. We had to call the emergency services department of PG&E for emergency repair. Their repair technician indicated they'd reinstalled a hard line incorrectly and spent an hour repairing their botched work.

DANGEROUS