Quality Plumbing and Air

Brian M.

Had my AC unit serviced today. I live in Lake Forest and decided to go with Quality because of all of the good reviews. Prior to them coming my AC was not working and we were feeling the heat! Chris came by and did a fast and professional job! The price was better than I expected and now my AC is running again! Thank You!

Jeff Y.

AC was not cooling. Came out less than 48 hours after calling during the hottest week of the summer so far. Diagnosed and fixed the problem in 15 minutes. Very happy customer.

Rico M.

Quality Plumbing, Heating, Air & Elec.'s business name is representative of its service...high quality, hardcore credibility and tested honesty. Chris and Jody is a tandem of reliable business owners which other vendors should emulate. My 12-year old Lennox central aircon quit on me at the middle of a heatwave and within days got rescued by Quality. Chris diagnosed the problem within minutes of arrival, repaired, tested, cleaned, and completed this service call in Irvine within 30 mins...sans any rip-off ploy! Quality has earned my business for future home repair needs. I have no hesitation at all to refer this husband and wife team to all my friends, relatives, neighbors, and business associates.

Luanna Y.

Very happy with my service today.

My AC died and the owners were able to squeeze me in the very next day after realizing I'd be stuck in 90 degree heat without any relief.

They were perfectly on time. Identification and repair of the problem took literally 5 minutes. Price was quite reasonable.

I wouldn't hesitate to pick up the phone and call them if I have issues with my AC in the future.

v v.

Entire service process went so smoothly.

Thanks Chris and Jody at Quality! My AC stopped working on hottest day yet. Called and Jodi scheduled appt for next day due to volume of service calls. She called and confirmed he was on his way. He showed up on time and got right to work. Found issue quickly (bad transformer) and fixed it within 1/2 hour of arriving.

He charged $109 for service call and part. I thought that was very reasonable since others like Sears charge up to $150 for service call alone.

Russ A.

My central A/C unit stopped producing cold air on a hot day. I called ""Quality Plumbing and Air"" at around 1:00 PM. To my surprise, I was told that someone could be at my place between 3:00 and 5:00 that same day! Within 5 minutes of arriving at my house, Chris had an idea as to what the problem was. Fifteen minutes later, my A/C was working fine. Chris explained what he did. I know a little bit about electrical work and A/C components and so I knew that Chris was not making things up. He also mentioned that my A/C unit was old & tired. Yet he never pushed me into having more work done. I like it when people are honest and not pushy. Plus, the cost was VERY fair. And that is why I will call Quality Plumbing & Air for my future needs.

Judy B.

I had a leaky hose bib that was wasting water; I had to get it fixed right away. I called Quality Plumbing to see if they could help me; Chris was out right away and fixed the leaky hose bib. He came out and completed the work without payment up front, which was phenominal since he had no track record with me. I would highly recommend Chris for any plumbing jobs you may have.

Bob W.

I'm sorry to have to write this review. My first experience with Quality was prior to buying my home. The inspection revealed a problem with the heat, so based on the Yelp reviews, I called Quality. They came out for a free inspection and estimate. As soon as I closed escrow, I scheduled them to do what we hoped would be a minor repair. Chris was a little late, but he did call to give me a revised time, and once he arrived he was quick, courteous, and professional and did the job for slightly under his estimate. Unfortunately afterward we found that it needed more work. I don't critique him for that - the first repair had to be done in order to reveal the 2nd problem. I called back three times to try to schedule the follow-up repair, but never got a call back. On the third call, the woman who answers the phone was very apologetic and said she'd page him, but after several more days without heat I gave up. I had hoped to get the work done and write a very positive review, but failure to even return a phone call is very unprofessional and discourteous in my book. So I guess this is a mixed review: When they arrive as expected, they're good, but getting them there shouldn't be that tough.

Kathryn Z.

I am VERY unhappy with this plumber. I called him to fix a gas leak in my barbeque line. That was over two months ago. The line is still leaking according to the gas company. He's been back three times to ""fix"" it over that time, and it has taken me placing a minimum of 20 calls to his office to get him back out here. He doesn't show up when he says he's going to and doesn't call back when you leave messages. Totally unprofessional. He did the plumbing for our kitchen remodel and was recommended by the store where we purchased our appliances; I had to call them to get him to respond to my phone calls. I would not recommend using him under any circumstances!

Eric M.

My AC died on one of the hottest days in OC and Chris came the following day and hooked me up.
Jody and Chris were very accomodating with my schedule and worked around it.
The service was great, they're very friendly people and got the job done quick and painless.
I also called around 4 other places in the area and they had by far the best price. Not sure if its a standard thing that all AC places do, but Chris is coming back in a few days to check on the Freon levels.
I highly recommend to anyone needing AC work done.