Quality Cooling & Heating

Scott W.

Alex was super awesome, patient and professional yet humble and down to earth. He explained everything by breaking it down ""Barney-style"" and didn't try to ""sell"" me anything. I trust Alex with my home. Services are worth the money and have high value; I feel like I invested into my home and family for sure. Highly recommend Alex and Quality Air & Cooling.

Lubo B.

Quality Cooling and Heating does great work at a fair price. They recently removed and replaced four ducted A/C systems in my business and I could not have been happier with their work ethic, work quality, or the excellent results.

Colby, Fred, Shelly, Daniel and Chase are all customer-focused and they all work hard to help folks stay cool and/or warm, as appropriate.

I highly recommend Quality Cooling and Heating for all of your HVAC needs!

Mason

I just had the most amazing experience with two very knowledgeable techs named Tyler and Riley. If you are looking for an honest HVAC provider who is professional and thorough look no further. I have 2 systems and I couldn't believe that they were here analyzing my system for over two hours. They shared with me about 40 pictures and very detailed information about the work they did, the items that were important (Pressures, buildup, burner operation and color, etc..) and truly educated me. They found issues that should have been obvious and corrected by my previous HVAC company. That led me to believe that the previous HVAC company had not even checked, incorrectly adjusted, or adjusted setting maliciously. Either way, I am super happy to have discovered them.

Thank you for Epic service Tyler and Riley! You've earned a customer for as long as I am here.

I cannot recommend this company enough. I implore you to give them a chance.

Jennifer F.

Wow! Came out and helped me in less than an hour. Luckily a quick fix! No runaround. Very impressed and grateful to have cool air again! Thanks, Daniel!

Cheryl L.

I am very unhappy with the cost of my service, not the service person who I believe did his work. I was charged $530 for what took him at most 30 minutes to fix, no parts were involved other than a bit of solder, just a copper weld. Yes, I agreed to this before hand, but I might point out this is way above what most anyone makes doing anything, including doctors and lawyers. I want to pay a reasonable fee for the service performed, this business has set fees for things that are totally unreasonable. My service person also installed freon. I found out that an entire canister (25 lbs) of freon costs about 100 plus dollars. Daniel said I needed 13 lbs. he went to get it somewhere. So, they used approximately half a canister, (13 lbs) to put into my system once they sealed the leak and it cost me $585.00. This process took again, at most, 45 minutes including a trip to go get the freon. I don't live near any stores. According to home advisor it should take 5-10 min to install one pound of freon, but somehow Daniel was able to get 13 lbs installed in about 20 minutes. They also mentioned that installation charge should be $70 per hour. Now I am left wondering how much freon was really installed. All in all, I would be very careful, check their quotes with others before hiring them. Supposedly my work is guaranteed but I received no written document stating such. The entire service, including leaving to go and get the freon lasted one hour and 30 min. and I am out $1200.00 plus. I want to know what someone can do for you that you think is worth that much. The materials price were a tiny portion of this charge, probably less than $100. This work happened on Labor Day, but that was an extra $24, so the service call was $99 rather than $75. If you are interested, let me tell you more. Supposedly, my fix could have taken much longer (lets say 8 hours) and their policy is to charge everyone the same no matter how long it takes. I don't know about you but i am not interested in paying other people's bills. Plus, I am no longer naive enough to believe if they had a difficult time finding a leak, they wouldn't just decide that they could not find it and say you needed a new coil or a new unit, they are not going to spend an entire day finding your leak. The honest way to go about doing this, if this is a company policy, is to tell people that they may find the leak and fix it in 30 minutes or it may take 8 hours, but you will still be charged $530. This way you know you are involved in gambling and you know they have committed to an 8 hour search if you have a difficult find. Instead they infer, by the way they tell you, that this service is worth $530, when it may not be, as in my case. But if you did know it could take 30 minutes (and in my case it didn't really even take that long), you will ask why they charge $530 if it's a 30 min fix and find out that behind their pricing is a method they have of controlling what, I am sure they know, is the best win win for them. They are not trying to do the customer any favors. I will never deal with a company that has set prices for items that you have no idea how long it will take. I'll be looking for some honest guy trying to make an honest living.

Reviewer B.

Yet another company in Leander and the surrounding area who says they offer 24 hour emergency service but really doesn't unless you ha e a service contract with them. False advertising house ws 90+ degrees didn't care stopped making calls at 8pm. If you don't offer emergency service stop lying to potential customers. This is just another reason this town has turned to CRAP. No sense of truth, honor or customer service. Sad when yiu contact a dozen plus companies who claim they offer 24/7 emergency service but it's a LIE just to get you to schedule service at a later date as if you don't need service now and are willing to be over charged later. Kiss my rear end!!

Barry H.

Great customer service and timing! Appreciated a photo of tech texted before he arrived. Coby wore a mask and very polite. Only had heater unit checked, no repairs yet. So far great service!

James S.

I was impressed by the professionalism, quick response and installation of both crews that worked at my house. They showed up on time and took care of business.

Andrew T.

Had a major problem. During a winter storm. They came the same day. Fixed on the spot. Reasonable rates. Friendly staff, excellent communication! What more could you want...

Kim T.

Colby is awesome, he is very professional and quick to get the job done. I have never been disappointed with any of the service folks I have had at my home.
The office ladies are very understanding when I call soaking wet with sweat and with temperatures 78-80 degrees in the house and AC is set on 72.
I don't believe I will ever call anyone else for AC repairs. I have used several in Georgetown and am so glad I found Quality Cooling and Heat!!!!
I have been using them for a couple of years now.