Quality Comfort Home Services HVAC, Plumbing, Duct Cleaning

Matthew D.

We had had this company come out 2 times. They respond quickly and do great work. Fair and honest, recommend for sure!

Luc M.

$150 later my toilet still has the same problem but now the bowl is scratched up. Avoid these guys.

The problem I have the most is that the $50 fee that they charge for a technician to come out and assess is for nothing. They have no tools no tactics to diagnose an issue. Just ""lets try it and bill you""

Edit: they refunded the service after i contacted them. They didnt make me jump through hoop for it either.

Craig F.

First, this review does not apply to the five start service technician came to my house to fix the initial installation issues; they are for the companies' office manager and the installation lead. I'll save you the read and cut to the chase. If everything goes well, you are good to go. If something goes wrong, is done wrong, or you are unhappy with something, they will kick you to the curb and say they don't want to do business with you any longer. As crazy as it sounds, that is what happened to me. I only wanted what I paid for, nothing more. I am very unhappy with the way the office treated me. I highly recommend finding a place that will stand behind and correct their mistakes without blaming the customer.

The reply below does not address that I have still paid for something that was never completed, simply hooking my humidifier up to the Nest thermostat. While I appreciate the professionalism in the reply, you can read into it and see how because it took a few times to get right, or rather put it back almost the way it was, they decided to give up and put the blame on me.

S. B.

I am so happy with these guys!! not only was the price very fair, but Dana who handles the office is so kind and knowledgeable. They really did a great job cleaning and servicing my furnace. I got a report afterwards and suggestions on what I might want to do to really get the system up to par. No pressure trying to sell me the farm. Im so glad I went with them. you can trust that they'll do good honest work.

Elaine W.

We had Josh P. come out this week to clean out our dryer vent. He was super professional, even when the job becane more complicated than any of us thought it would (20 years of lint buildup is lot. Maybe don't wait that long for a cleaning). He stayed with it and finished the job and we are so happy with the result and the cost. Would definitely recommend this company as well as Josh!!!

Kathryn D.

I am more than happy to pay someone for their expertise and that's exactly what I received from technician Ryan - we discussed my options for my sink disposal and leaky faucet and he even offered me some helpful tips, as well as what to expect and a reasonable estimate (should I get in over my head trying to do it myself.)
As someone in the at-risk category during a health crisis, it was important to me that PPE was used and it was nice to see that up front from Quality Comfort! They have a contactless payment method which was very easy to use. Manager Elizabeth was prompt in setting up the appointment via Yelp as well!

Michael H.

Ryan and his team were amazing! They just wrapped up installing two mini split AC units in our upstairs bedrooms as well as a new furnace. They discovered some shoddy installation from the previous home owner, but put in an extra two hours today to meet the original two-day timeline! They really go the extra mile. For example, our walls are plaster and very tricky to cut cleanly. Ryan patched the couple imperfections, sanded them, repeated a couple times, and now it is perfect. They were all friendly, courteous, on-time, and everything came in at a good price. I will be contacting them for all of my Heating/AC needs.

Theresa S.

This review is for Dana, who answered the phone and was very professional and polite. I could not use this company, however, because they do not service Kentucky. So, I'm writing this review just as a heads up to anyone else in Northern Kentucky who might be scrolling through Yelp looking for HVAC companies to hire.

I'm sure these guys are great, but only if you are in Ohio.

Clare F.

Always great service & easy to schedule! (Kudos to Dana :-)) Efficient, competent & friendly onsite -- and they explain stuff. They even found a better price for the expensive filters my high end system requires & passed it along.

Brent G.

Made a repair appointment on a Sunday and Ryan, the technician, showed up really fast. I was impressed. He was able to figure out the problem in a relatively short time after running some diagnostics. He explained the problem along with its solution and fixed my furnace on the spot. I'm already a return customer and will keep using and recommending Quality Comfort!